Customer Service Representative

5 months ago

Mount Waverley, Australia Grace Removals Full time

Competitive salary + Super + Employee Benefits
- Personal development and potential International career path
- A work place culture that reflects energy and engagement
- Variety and diversity of responsibilities Flexibility of hours and location

The primary objective and responsibility is to provide support, assistance and relocation advice to our clients and relocating employees to ensure they experience a smooth and stress-free relocation.

**About The Role**

An opportunity now exists for a Customer Service Representative to join our team bas ed in Mount Waverley in a glo bally diverse, challenging and ever-changing environment.

Reporting to the Team Leader World Mobility, you will be responsible for working closely with our Corporate Clients to ensure their successful and seamless relocation, either across the road or across the globe.

Duties will include:

- Manage client assignments both domestically and internationally (inbound and outbound)
- Liaise with the client at every step of the relocation process, including the timely management of issues and resolving any queries or concerns that may arise
- Ensure ongoing clear lines of communication with all internal and external stakeholders
- Provide relevant problem solving and appropriate solutions as required.
- Accurately maintain electronic assignment files and databases ensuring the protection of PII. Completion of financial tasks such as accurate and timely invoicing along with reviewing and approving of third party invoices.

The opportunity will suit someone who has a passion for variety in their role, a constantly changing environment where no 2 days are the same, and someone who wants to be a part of an organisation where opportunities may arise for a career move internationally

**About You**

It would be ideal if you have professional or personal experience in relocating, but experience in either Travel or Real Estate are of considerable value and this may present an exciting career transition opportunity.

To be considered for this exciting opportunity, you will:
Be confident, driven, and empathetic to our client needs
- Have excellent communication and interpersonal skills to liaise with people at all levels of the business (both internally and externally) with confident verbal and written communication and be able to build rapport with your clients
- Be highly motivated with a keen eye for detail and able to follow up and finalise tasks
- Have a proven track record in delivering exceptional customer service in a fast paced environment
- Love to be super busy and multitask and be able to work well under pressure
- Have accurate data entry and high attention to detail skills
- Excellent Microsoft Office skills (including Word, Excel) Ability to work as a team player whilst being accountable for your own actions

Whilst previous experience in a similar role is highly regarded, your confident attitude and ability to demonstrate empathy and commitment to exceptional customer service across a culturally diverse customer base will see you secure this role.

This is an excellent opportunity for the right person looking to take their career to the next level.

**What’s In It For You?**
- A competitive salary and superannuation
- The opportunity of career advancement through mentoring and our formal learning and development program
- The opportunity to work with a great team in a dynamic fast paced environment A fantastic employee reward and recognition program, service awards, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more

**About Crown**
- No agencies please. If we feel the need to use an agency, we will be in touch with one._

  • Customer Service Representative

    3 weeks ago

    Mount Waverley, Victoria, Australia Chandler Macleod Full time

    Customer Service Role - Immediate StartOur client, a leading communications company, is seeking a motivated customer service representative to join their team in Mount Waverley. This role offers full training for those eager to learn and transition into a new career path.Key Highlights:- Temp full-time or part-time opportunities available- Outbound warm...

  • Customer Service Representative

    6 months ago

    Mount Waverley, Australia Grace Removals Full time

    **Customer Service Representative - Competitive salary + Super + Employee Benefits - Personal development and potential International career path A work place culture that reflects energy and engagement The primary objective and responsibility is to provide support, assistance and relocation advice to our clients and relocating employees to ensure they...

  • Customer Service Representative

    6 months ago

    Mount Waverley, Australia Grace Removals Full time

    **Customer Service Representative - Competitive salary + Super + Employee Benefits - Personal development and potential International career path - A work place culture that reflects energy and engagement - Variety and diversity of responsibilities Flexibility of hours and location The primary objective and responsibility is to provide support, assistance...

  • Customer Service Representative

    1 month ago

    Mount Waverley, Australia Grace Worldwide Full time

    Customer Service Representative Competitive salary + Super + Employee BenefitsPersonal development and potential International career pathA work place culture that reflects energy and engagementVariety and diversity of responsibilitiesFlexibility of hours and location Crown are looking for suitable candidates who are customer focussed, self-driven and...

  • Customer Service Representative

    1 month ago

    Mount Waverley, Victoria, Australia Blue Cross Full time

    We are seeking a highly skilled and experienced Customer Service Representative to join our team at BlueCross. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and residents, ensuring that their needs are met and exceeded.Key Responsibilities:Manage a busy switchboard and arrange...

  • Customer Service Representative

    1 month ago

    Mount Waverley, Australia Grace Removals Full time

    Competitive salary + Super + Employee Benefits - Personal development and potential International career path - A work place culture that reflects energy and engagement - Variety and diversity of responsibilitiesFlexibility of hours and location The primary objective and responsibility is to provide support, assistance and relocation advice to our clients...

  • Customer Service Representative

    4 weeks ago

    Mount Waverley, Victoria, Australia Grace Worldwide Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Mobility Division.The primary objective of this role is to provide exceptional support and assistance to our clients and relocating employees, ensuring a smooth and stress-free relocation experience.As a Customer...

  • Customer Service Representative

    1 month ago

    Mount Waverley, Victoria, Australia Grace Worldwide Full time

    About the RoleCrown Worldwide Group is seeking a skilled Customer Service Representative to join our team in Mount Waverley. As a key member of our Mobility Division, you will be responsible for providing exceptional support and assistance to our clients and relocating employees.Key ResponsibilitiesManage client assignments both domestically and...

  • Customer Service Representative

    6 months ago

    Mount Waverley, Australia Woodforde Group Full time

    Fun and dynamic business - Mount Waverley location | Parking on site - Permanent, Full time | $60 - $65k + Super **Your Organisation** Working as part of the Customer Service Team, this is an opportunity to join a family owned and operated wholesale and distribution company. Based in Mount Waverley, they value employee engagement and support and...

  • Customer Service Representative

    1 month ago

    Mount Waverley, Victoria, Australia Michael Page Full time

    About the RoleWe are seeking a highly skilled and dedicated Customer Service Officer to join our team at Michael Page. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    1 month ago

    Mount Waverley, Victoria, Australia Chandler Macleod Full time

    Customer Service Call Centre RoleChandler Macleod is seeking a motivated individual with experience in call centres, hospitality or retail to join their dynamic and supportive team in Mount Waverley.Key Highlights:Temp full-time or part-time opportunities availableOutbound warm calls focused on customer service and client retention—no sales...

  • Customer Service Representative

    4 days ago

    Mount Waverley, Victoria, Australia Red Rooster Full time

    Experience the Excitement of Working with a Beloved Australian BrandWe are passionate about creating craveable experiences that put smiles on our customers' faces at Red Rooster, Australia's first and favourite chicken shop. With almost 50 years of history, we've built a reputation for serving deliciously amazing food and providing exceptional customer...

  • Customer Service Officer

    4 months ago

    Mount Waverley, Australia Michael Page Full time

    Mount Waverley location, free parking onsiteGrowth opportunitiesAbout Our ClientOur client is a high-profile manufacturer, distributor, and installer of outdoor living and entertainment spaces across Australia. They have over 15 customer brands that offer to their customers and have a strong hold of the market share. This is an outstanding role for a...

  • Customer Service Representative

    3 weeks ago

    Mount Waverley, Victoria, Australia Red Rooster Full time

    About UsAt Red Rooster, we're passionate about creating craveable experiences that put smiles on our customers' faces. With a rich history spanning almost 50 years, we've become a beloved Australian brand, famous for our mouth-watering chicken dishes.Your RoleWe're seeking a talented Crew Member to join our dynamic team! As a Crew Member, you'll be part of a...

  • Customer Service Officer

    5 months ago

    Mount Waverley, Australia Page Personnel Full time

    Be part of a great team culture - Free on-site parking **About Our Client**: Reporting to the Customer Service Manager, the main duties include, but are not limited to: - Daily processing of customer sales orders using the CRM system. - Internal liaison with logistics, warehouse, sales, and financial staff. - Issuing credits, refunds and dealing with...

  • Customer Service Representative

    4 weeks ago

    Mount Waverley, Victoria, Australia Blue Cross Full time

    About the RoleWe are seeking a highly skilled and organised individual to join our team as a Receptionist. As a key member of our customer service team, you will be responsible for providing exceptional care and service to our clients and residents.Key ResponsibilitiesManage a busy switchboard and arrange appointmentsUpdate resident and staff listsFiling and...

  • Customer Service Representative

    4 hours ago

    Mount Waverley, Victoria, Australia Red Rooster Full time

    About UsRed Rooster is a leading Australian chicken shop brand with over 49 years of experience in serving delicious food. We pride ourselves on our people, customers, and community.We are passionate about creating unforgettable experiences for our customers and strive to be the best version of ourselves every day.

  • Customer Service Representative

    3 weeks ago

    Waverley Municipal Council, Australia Reece Group Full time

    About the RoleAt Reece Group, we are seeking a highly skilled Customer Service Representative to join our Trade Counter team. As a key member of our team, you will provide exceptional customer service and support to plumbers and other tradespeople, ensuring they have access to the products they need to succeed.Responsibilities:Provide customer service and...

  • Customer Service Representative

    6 days ago

    Mount Waverley, Victoria, Australia Blue Cross Full time

    About BlueCrossWe are a leading provider of aged care services, dedicated to delivering high-quality care and support to our clients.

  • Customer Service Representative

    1 month ago

    Mount Isa, Queensland, Australia Team Global Express Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Team Global Express. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide timely and effective customer service and support via...