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Client Services Officer

5 months ago

Melbourne, Australia ProForce Full time

Internal pathways for progression into sales roles
- #1 in market share across ANZ
- Fantastic culture built around employees' wellbeing

**The Client**:

- Longstanding client of ProForce, a trusted partner in talent acquisition
- Exciting opportunity to work with a leading player in the credit insurance industry
- Manage a diverse portfolio of accounts, ensuring exceptional client satisfaction
- Engage with clients and provide expert advice on potential credit risks
- Collaborate with a team of dedicated professionals, making a real impact on client success
- Join a company with a dominant 60% market share in Australia, setting the industry standard

**What The Company Can Do For You**:

- Be part of a highly reputable and established organisation with over 30 years of market presence
- Enjoy a hybrid work package, combining the benefits of remote work and office collaboration
- Benefit from significant investment in your training and development, enhancing your skills and career prospects
- Access a supportive and inclusive work culture that fosters growth and recognises achievements
- Work with cutting-edge technology and innovative solutions to deliver exceptional client services
- Gain exposure to a wide range of industries and businesses, expanding your professional network

**Employee Testimonials**:

- "Working at this company has been an incredible journey. The level of support and training I've received has accelerated my career like never before."
- "The opportunities for growth and advancement are unmatched. I've been able to take my career to new heights with their continuous investment in my development."
- "I love our dynamic and collaborative environment. Every day presents new challenges, and the team is always ready to support each other."

**What You Can Do For Them**:

- Utilise your exceptional client management skills to build and maintain strong relationships
- Provide expert guidance and advice to clients, offering solutions to mitigate credit risks
- Demonstrate outstanding communication skills to ensure clients are well-informed and satisfied
- Collaborate with internal teams to ensure smooth account management and seamless service delivery
- Proactively identify opportunities for process improvements and contribute to the overall growth of the company
- Thrive in a fast-paced environment, consistently exceeding client expectations