Account Executive

2 weeks ago

Perth, Australia Marsh Full time

**Account Executive**

**What can you expect?**

Your role is to manage a portfolio of medium to large sized accounts, ensuring high quality customer service is always provided. The portfolio includes working in support of a SAE and Principal on several well-known sharing economy companies. Consistently attain set revenue and expense budgets. Implement Client First Principles across the portfolio of clients. You will serve as the first point of contact for day-to-day communications with designated low-risk accounts, follows up on correspondences and works to strengthen and grow account relationships. You will develop an understanding of client businesses by conducting account research, research on industry issues and preparing benchmarking studies for personal and team use.

**What is in it for you?**
- Interesting and diverse client portfolio.
- Leading training and development program.
- Professional environment where your career path really matters and is supported in our global organisation.
- Rewarding and collaborative team environment.
- Genuine flexible work life balance.
- Beautiful modern offices located at Perth CBD

**We will count on you to**:

- Meet and exceed service standards agreed in the client’s service agreement.
- Consistently meet and exceed revenue and expense budgets; Develop and maintain effective long-term relationships with key client decision makers and frequently monitor political, management and other changes within the client organisations to preserve and protect the Company's relationship with the client.
- Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards; (Client First Principles)
- Implement successful account retention and defence strategies.
- Maintain an awareness of all large and potentially complicated claim related matters and assist claims personnel in the negotiation of equitable claim settlements on behalf of clients.
- Engage with and manage all internal stakeholders in delivering ‘all of Marsh’ to your client base

**What you need to have**:

- Tier 1 Insurance Broking Compliance qualification.
- Diploma of Financial Services (Insurance Broking) highly desirable.
- 3+ years’ experience in Commercial/ Corporate broking
- Clear and effective communication skills.
- Developed negotiation skills.
- Ability to work autonomously within a multi skilled team.
- Ability to work under pressure, prioritise workload, meet deadlines and good time management skills.
- Client Service - excellent delivery of technical, administrative, and consulting support to internal and external clients.
- Change - awareness of environmental, financial, regulatory, and social factors affecting company and clients’ operations and business and knowledge of internal company technological and product capabilities.
- Commercial Acumen - an in-depth understanding of factors impacting on the delivery of services by the Company.
- Planning and Organization - development and implementation of courses of action for self and others to ensure that work is completed efficiently and on time.
- Drive & Self-Motivation - demonstrates a willingness to take on increased responsibilities and displays the ability to act independently

**About Marsh**:

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