Assistant Project Officer

2 months ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Assistant Project Officer -** Targeted Disability Role**

In our inclusive and accessible workplace, differences are embraced, contributions are valued, and everyone has a sense of connection and belonging. The Department of Customer Service (DCS) supports various employee affinity groups, practice flexible working, offer job share and workplace adjustments.

**Benefits**
- ** **Fantastic clerk grade 5/6 opportunity.
- Salary range: $89,707- $98,982 + super, commensurate with experience.
- Genuinely flexible working arrangements.
- State of the art offices.
- Wellbeing programs and resources available.
- Excellent career development and learning development opportunities.

**About Us**
DCS is transforming the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation and regulatory reform to create better outcomes for the people of NSW.

Understand more about the Department of Customer Service - here.

**Your responsibilities will include**:

- ** **Provide a range of project and operational support services, including monitoring and reporting on project plans, milestones and deliverables, to ensure time, cost and quality indicators are in line with relevant approvals
- Support business operations, including preparing briefing notes, workshop preparation, general administrative duties to ensure quality outcomes for all stakeholders
- Support directorate wide governance, including supporting risk management, business continuity planning, internal policy and process management
- Work in conjunction and collaboratively with stakeholders and project teams to enhance customer satisfaction and improve business processes
- Communicate with relevant stakeholders to provide updates regarding project status and implementation issues to support project management delivery

**About you**:
**To help you succeed in this role, you will have**:

- ** **Ability to compile & professionally communicate information for a range of internal and external stakeholders
- Demonstrated ability to assist in managing projects to a high quality, knowledge and experience of program management would be a plus
- Customer focused with developed planning, organisation, research, analytical and problem-solving skills
- Be highly organised and have excellent time management and ability to multitask & manage competing deadlines, including flexibility with shifting priorities
- Possess excellent interpersonal skills for effective collaboration with stakeholders across the business

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you

**For more information please visit the below**:
**Closing Date: Monday 23rd January 2023 at 10:00am**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

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