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Operations Manager

4 months ago

Henley Beach, Australia ACH Group Full time

**About ACH Group**:
For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we're able to create good lives for our customers. With purpose lead roles across residential care, retirement living, home and community care, health and wellness, social experiences and corporate teams, our workforce deliver impact for our residents and customers.

**Your opportunity**:
This pivotal role offers a unique opportunity to inspire and lead a cohesive and high-performing leadership team, driving excellence in customer care across our nine Residential Aged Care homes, in this full-time role.

**Key to the role will be**:

- Inspire and lead Residential Home Managers to deliver the highest standards of customer care aligned with ACH Group's purpose of 'Good Lives for Older People'.
- Foster a positive and customer-centered staff culture through effective leadership and communication.
- Advocate for change and continuous improvement based on regulatory assessments, clinical best practice, Aged Care Reform agenda, Internal Audit findings, Resident feedback, and ACH Group Service Transformation strategy.
- Ensure effective operational management, financial performance, and adherence to regulatory standards across all Residential homes.
- Collaborate closely with procurement, maintenance, and asset management teams to optimise resource allocation and service delivery.

**What will set you apart from the rest?**
- Bachelor degree in Health Administration, Business Administration, Nursing or related field.
- Strong background in financial management, including budget development and financial monitoring.
- Proven experience in senior leadership roles within the aged care sector, with a strong track record in operational management and quality improvement.
- Demonstrated ability to lead and motivate teams to achieve excellence in customer service and operational outcomes.
- Sound knowledge of regulatory requirements and trends impacting the aged care industry.
- Strategic thinker with the ability to drive change and innovation in response to evolving sector demands.
- Excellent communication skills and the ability to build strong relationships with stakeholders at all levels.
- Proficiency in data analysis and the use of analytics to drive decision-making and monitor performance.
- A current driver's license

**If you want to join our amazing team, we can offer you**:

- Career development with inhouse upskilling and external learning opportunities
- Friendly and inclusive culture, supporting diversity and employee wellbeing
- Free on-site flu vaccination program
- Financial advice for HESTA members, our preferred superannuation supplier
- Wellbeing program including free employee assistance program
- Flexible working wherever possible
- Recognition program acknowledging significant contributions
- Salary packaging to maximise your take home pay
- Discounted Corporate Membership - Health Insurance - BUPA
- Café on site

ACH Group is a not-for-profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum for living expenses and $2,650 for meals/entertainment to reduce your tax. We also offer a range of perks through our Employee Benefits Program (e.g., discounted private health).

**How to Apply**:For a confidential discussion regarding this position please contact Talent Acquisition Business Partner Rachael Pitman on 0427 295 325.

Applications close: Sunday, 7th of July 2024.

ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability, or any other basis.