Head of Commercial

7 months ago


Melbourne, Australia Sedgwick Full time

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®

Top 100 Most Loved Workplace®

Forbes Best-in-State Employer

Head of Commercial

Head of Commercial

The Commercial Leader is responsible for the growth, performance, and continuous improvement of the Commercial Loss Adjusting Claims Management service across all states and territories.
- What are my accountabilities?_ '_- Drive profitable growth by formulating and executing the Commercial Property strategy and vision, fostering a customer-centric culture, and delivering exceptional outcomes on commercial claims.- Lead, motivate, and develop the Commercial team to create a high-performance work culture that meets current and future business needs.- Develop and execute the strategy for Commercial Property, focusing on client engagement, growth, capability, service solutions, and innovation, ensuring alignment with Sedgwick’s strategic direction, vision, and Digital First and MCL initiatives.- Accountable for the development and delivery of the Operational assets for the management of Commercial Property claims including Operating manuals, Operational Leadership manuals, process maps, quality control framework.- Oversee that the operational assets are consistently implemented across the Commercial Property team and take accountability for portfolio performance of claims received across client SLAs, internal KPI’s as well as regulatory and compliance requirements.- Monitor QMF results for commercial property claims and respond to outcomes of audits through developing training and other strategies that address audit results to drive quality across the team- Be accountable for Commercial Property performance against agreed budgets, including revenue and margin targets.- Respond to current and emerging client needs, continuously developing and improving our performance on commercial claims.- Drive the growth of Commercial Property through regular client interaction and presentations on continuous improvement in our commercial claims management solution.- Ensure that the customer experience delivered by the business aligns with regulatory, client, and community requirements and expectations.- Lead the team in managing the Commercial Portfolio, providing strategic leadership and guidance, and monitoring employee succession and development as part of the leadership team.- Attract and retain best-in-class talent, collaborating with Professional Services, Recruitment, and CR teams.
- About you:_- Extensive loss adjusting experience in the commercial area.- Relevant tertiary qualifications (e.g., Business, Insurance, or Law).- ANZIIF Qualification in Loss Adjusting or international equivalent.- Experience in leading a national team.- Key communication skills both written and spoken.- A passion to provide great customer service and engage with a variety of people.- Self-motivated, with good time-management and organisational skills.
- Caring Counts:_

It's at the heart of everything we do, and we show we care by living our five core values: Caring, Empathy, Accountability, Inclusion, Collaboration and Growth.

Interested in this opportunity? Please click APPLY and upload an up-to-date copy of your CV
- Why Sedgwick?_

Sedgwick is a leading global provider of technology-enabled risk, benefits, and integrated business solutions. We are committed to providing excellent service to our clients and are passionate about helping them through difficult times.

With such a wide range of services, across multiple business units, we are sure to have an opportunity available that will align with what you are looking for

Some of the Benefits of working with us are:
- Hybrid working arrangement. #LI-Hybrid- Professional Development through Sedgwick Australia University- +0.5 % on top of Superannuation Guarantee- Domestic and International Career Pathways

Sedgwick is an Equal Opportunity Employer.


  • Head of Commercial

    4 months ago


    Melbourne, Australia Miller Leith Full time

    The Company:A leading player in the FMCG sector is seeking a strategic and dynamic Head of Commercial to unite and elevate its sales and marketing functions. This role is pivotal in driving growth across multiple channels, including both established markets and emerging opportunities, domestically and internationally.The Role: A leading player in the FMCG...


  • Melbourne, Australia Slater and Gordon Full time

    Head of Pricing and Commercial Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people. Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time...


  • Melbourne, Australia Catch Of The Day Full time

    **Job no**: 6MF38 **Who is Catch?** **Our vision is to be Australia’s most loved online destination for families. There's still a lot of work ahead of us, so we’re always on the lookout for creative, resourceful, and resilient people that can quickly learn new skills and adapt on the fly.** Catch is currently seeking a Head of Commercial Finance and...

  • Head of Commercial

    2 weeks ago


    Melbourne, Australia Bupa Full time

    **The Opportunity** As the Head of Commercial, you will play a critical role in executing strategic commercial initiatives across the Bupa Health Services portfolio. You’ll primarily focus on the Australian Defence Force Health Services Contract (ADF-HSC), driving business improvements through strategic support and project delivery. **Making an Impact at...


  • Melbourne, Australia Slater and Gordon Full time

    Head of Pricing and Commercial Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time...


  • Melbourne, Australia Mamamia Full time

    Mamamia is looking for a Head of Trading and Commercial Operations to join our best in class commercial team **Here's what you'll be doing.** As the Head of Trading & Commercial Operations, you'll lead Mamamia's trading strategy and programmatic operations while managing our key agency relationships across Australia. Here's what you can expect to be...


  • Melbourne, Australia Ryman Healthcare Full time

    As the Head of Commercial and Contracts, you'll play a pivotal role in shaping our Development and Property portfolio by driving robust commercial and contractual management systems. - Shape the success of Ryman's Development and Property projects. - Implement innovative processes while fostering team growth and excellence. **About Ryman Healthcare** At...


  • Melbourne, Australia Wesfarmers OneDigital Full time

    Are you interested in joining the dream team at Wesfarmers OneDigital? Good call. We’re an exciting new digital enterprise with big ideas, supporting some of Australia’s most trusted and iconic brands focussed on making lives better for people all around Australia. We’re well on our way towards bringing the best of digital and data possibilities...

  • Head of Department

    2 days ago


    Melbourne, Australia About You Recruitment Full time

    Our client is a highly successful Commercial agency that is continually growing from strength to strength. Due to some internal changes and developments, our client is now searching for Head of Department They are now seeing an experienced Commercial Property Manager to oversee an established portfolio across a diverse range of assets. You will be working...


  • Melbourne, Australia KAPSCH Full time

    Kapsch is a household name in Austria and is one of Austria's most successful technology companies. Founded in 1892, we are a family-owned company with our global headquarters in Vienna. With 130 years’ experience and a keen eye on the future, the Kapsch Group invests approximately ten percent of annual revenues back into research and development to ensure...

  • Head of Legal

    2 days ago


    Melbourne, Australia Sportsbet Full time

    **Overview** Are you commercially focused individual who has strategic legal expertise? We are on the hunt for a Head of Legal to support our Corporate and Commercial functions. **About us** Sportsbet's purpose is to bring excitement to life for its customers and we do this by over-delivering on excitement through serious fun, disrupting the status quo...


  • Melbourne, Australia Catch Full time

    **Who is Catch?** **Our vision is to be Australia’s most loved online destination for families. There's still a lot of work ahead of us, so we’re always on the lookout for creative, resourceful, and resilient people that can quickly learn new skills and adapt on the fly.** Catch is currently seeking a Head of Commercial Finance and Strategy to own and...


  • Melbourne, Australia Asahi Beverages Full time

    **Your Impact** Responsible for managing onshore/offshore/outsourced business services capability, building a ‘One Team’ culture, you will deliver on business user and customer experience, efficiency and effectiveness requirements through maximising productivity and maintaining quality end-to-end business services processes. This will achieve required...

  • Head of Sales

    7 months ago


    Melbourne, Australia BD Full time

    Job Description Summary Newly created opportunity for a Head of Sales & Commercial Service to join our team at BD **Job Description**: We are the makers of possible BD is one of the largest global medical technology companies in the world. _Advancing the world of health_ is our Purpose, and it’s no small feat. It takes the imagination and passion of all...

  • Head of Strategy

    6 months ago


    Melbourne, Australia AGL Energy Full time

    Join the change. Together, we’ll make history. As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as...


  • Melbourne, Australia Gallagher Group Full time

    **About Norton by Gallagher** Gallagher has been in business since 1938, and our high-tech animal management solutions are now sought after around the world. Within our Animal Management business, we’re passionate about putting our technology to work to make farm life easier and more profitable for our customers, ensuring a positive impact on...


  • Melbourne, Australia Asahi Beverages Full time

    **Your Impact** Reporting into the Group General Manager HR Business Partnering, the Head of HR Business Partnering is a critical, leadership position with over-arching responsibility for the successful development and implementation of the HRBP plan for Asahi Lifestyle Beverages (ALB) Commercial team. You will partner with the Chief Executive Officer and...

  • Commercial Manager

    1 month ago


    Melbourne, Australia Department of Transport and Planning Full time

    Location: Melbourne | CBD Job type: Full Time - Fixed Term Organisation: Department of Transport and Planning **Salary**: $134,593 - $180,115 Occupation: Projects Reference: 5936 **About the Project** The Department of Transport & Planning, through Head, Transport for Victoria, has contracting relationships with our major train and tram operators -...


  • Melbourne City Centre, Australia Department of Transport Full time

    About Us Network Design and Integration is a Group within the Department of Transport and Planning, who transforms network strategies and plans into deliverable transport solutions. It does this by delivering informed investment options through planning and delivering infrastructure and deployment of asset management processes, including property. The...


  • Melbourne, Australia Department of Transport Full time

    Location: Melbourne | CBD Job type: Full time / 3 years Organisation: Department of Transport **Salary**: $175,731 - $238,997 Occupation: Finance Reference: VG/DOT/NDI/1709793 The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning,...