Correspondence Coordinator
2 months ago
**The role**: Reporting to the Branch Manager, Delivery Services Branch. The Correspondence Coordinator is responsible for the coordination, preparation, allocation, proofing and tracking of the full range of executive documentation ensuring timeframes, protocols and quality standards are met within the Office of the Deputy Director-General, eHealth Queensland.
As Correspondence Officer, you will provide high level analysis of all correspondence items and support and guide correspondence and brief writers across the Division. The position plays a pivotal role in the office of the Deputy Director-General in ensuring eHealth Queensland consistently exceeds the expectations of the department and Hospital and Health services through the delivery of high quality, timely and accurate correspondence.
**Key responsibilities include**:
- Proven experience in managing high volumes of incoming and outgoing correspondence.
- Proven ability to interpret information provided by senior management on a wide range of issues and use this information to produce high quality correspondence responses.
- High level communication and interpersonal skills.
- Ability to work within well-defined guidelines to produce high quality correspondence.
- Proven experience in effectively negotiating with senior management to ensure timeframes are met.
- Ability to work autonomously and as a team member and prioritise work to achieve outcomes.
- Experience in identifying improvements and implementing changes which enhance service delivery.
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
**Benefits of working with eHealth Queensland**: By joining eHealth Queensland, you will work within a fast-paced, challenging, and supportive environment where every employee plays a critical role in our ongoing success.
**You will enjoy a variety of benefits, including**:
- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development
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