Policy Officer

3 weeks ago

Sydney, Australia NSW Government -Department of Customer Service Full time

**Policy Advisor**

**Policy & Strategy Branch, Better Regulation Division**

**(Fair Trading, SafeWork NSW)**

**Department of Customer Service**

We are looking for driven and passionate people wanting to work on policy and law reform across a diverse range of consumer protection, worker safety and industry regulation issues.

If you have an interest in public policy and want to make a real difference by working on issues that will help improve people’s lives and help businesses in NSW, please come and join us

**These roles are policy roles (they are not customer service or administrative roles) but we are keen to hear from you if you have relevant experience that could transfer to policy, including but not limited to any of the following**:

- behavioural science
- data analysis
- operational roles in a regulatory environment
- law
- social research
- economic analysis
- government / industry liaison

**Details are as follows**:

- Ongoing vacancies based in Parramatta or Gosford
- A talent pool may also be created for future ongoing and temporary roles
- Can be full-time, part-time or job-share arrangements
- Salary Range $101,947 to $112,849 (Clerk Grade 7/8)
- Flexible work arrangements can be discussed

**About the branch - Policy & Strategy**

We are a strategic policy hub responsible for delivering law reform and strategic policy across the broad range of legislative areas covered by SafeWork NSW and NSW Fair Trading at both state and national level.

Our branch tackles complex challenges facing all citizens and businesses across NSW, such as:

- Balancing the benefits of new ways of doing business, such as short-term rentals, with fair housing supply levels
- Transforming safety standards in building and construction to ensure people live in trustworthy, safe and resilient buildings,
- Reducing workplace fatalities and serious injuries, including in emerging industries such as the gig economy
- Keeping pace with shifts in how people live, when over 50% of people in greater Sydney will be living in apartments
- Maximising the potential of using technology to make it easier for people to do business and access services
- Boosting economic growth by helping consumers to enforce their rights and improving consumer confidence in the goods and services they use every day.

Our aim is to improve customer experiences, help the vulnerable, lead change, simplify services, and make a difference in the lives of the people of NSW.

**T**o be considered for this role, we are looking for**:

- strong research, critical thinking and analytical skills
- strong written and oral communication and stakeholder engagement skills
- the ability to work in a high-volume environment
- ability and/or experience in writing briefing notes, discussion papers and having input into the development of submissions to the Minister and Cabinet
- a solid understanding of government policy and processes

**Closing date**: Wednesday 15th March 2023 [9:59am]

Salary Grade 7/8, with the base salary for this role starting at $101947 base plus superannuation

**Closing Date: Wednesday 15th March 2023 [9:59am]**

**Working at Department of Customer Service**

The Department of Customer Service (DCS) is a great place to work Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.

Visit our Careers site to find out what it means to work for us.

**You Belong Here**

We are committed to diversity, inclusion, and new ways of working.

We have 8 million+ reasons to care and want our employees to represent the communities that we serve.

You can view our full diversity and inclusion statement here.

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