Trade and Traineeship Administration Support Leader

5 days ago

Heidelberg, Australia Melbourne Polytechnic Full time

**POSITION NUMBER**

3920
- **DEPARTMENT**

Academic Operations
- **ROLE TYPE**

Non-teaching
- **JOB TYPE**

Full time
- **CONTRACT**

Ongoing
- **LOCATION**

Heidelberg
- **APPLICATIONS CLOSE**

13 November 2024**TRADE AND TRAINEESHIP ADMINISTRATION SUPPORT LEADER**:

- **Annual Salary $82,373 - $88,423 + Superannuation**:

- **This role coordinates daily operations for the Trade and Traineeship Support Unit, leading admin staff and ensuring high service standards for stakeholders.**:

- **Melbourne Polytechnic offer Flexible Working, this role is based out of our Heidelberg Campus. We are close to public transport and provide secure onsite parking, onsite Café and local shopping centre a short drive away**

**About the Organisation**:
Melbourne Polytechnic is a learning organisation that has been delivering vocational training since 1912. Learning at Melbourne Polytechnic is a unique experience with an applied focus. delivered by teachers with real-world experience and expertise.

At Melbourne Polytechnic we are committed to providing high quality, innovative, applied and future focused, purposeful education and training to students, industry and communities. Our teachers are passionate and established in their professions and look guide students in theirs. We know that circumstances can create barriers to learning, so we offer our students personalised pathways, flexible study options and learning support.

**About the Role**:
The primary purpose of this position is to oversee effectively coordinate the day-to-day operations of the administrative functions for the Trade and Traineeship Support Unit within the VET Directorate. This role involves providing leadership and mentoring to TSU Administration staff, ensuring the maintenance of high customer service standards towards our Apprentices, Trainees, Employers and internal stakeholders through the Trade and Traineeship administrative procedures and processes and enuring they are enrolled and are on a current Traineeship contract.

**Duties**:

- Prioritise the daily administrative activities, supervision, and coordination of work for the TSU administrative team to ensure provision of a high level of customer advice to apprentices, trainees students and internal stakeholders.
- Develop, implement and maintain oboarding programs for TSU administration staff and provide ongoing support to, foster their professional growth and development. Ensure that all staff are well-equipped with the necessary skills and knowledge to perform their duties effectively.
- Plan and prioritise administrative tasks including database establishment and management, word processing, organisation of meetings and events, and develop and maintain collated data.
- Contribute, participate, and implement improvements to Apprenticeship and Traineeship programs in consultation with VET Directorate Administrator, VET Managers, Academic Registry, Quality Assurance, and all other institute support services.
- Use advanced administration skills to oversee and optimize the TSU administrative functions within the VET Directorate, ensuring efficiency and high standards of customer service.

For a full list of key responsibilities and duties, please view the **position description**.

**Skills and Experience Required**:

- Relevant Business qualifications together with extensive administrative experience and skills, including the ability to balance priorities, meet deadlines and prioritise and manage staff workload.
- Expert capacity in the use of information and communication technologies to administer projects, programs and filing systems utilizing appropriate software and packages. Demonstrated advanced proficiency in the full Microsoft suite, including Teams/Sharepoint, Excel, Outlook, Word and PowerPoint.
- Understand Student Management Systems and Monitoring of the State Government system Epsilon.
- Demonstrated knowledge and ability required to perform the role. Experience in working with apprentices and trainees is required.

**How to Apply**:

- Current CV
- Cover Letter (Please ensure that you address the Key Selection Criteria outlined in the **position description**)

A National Police Check is required for the successful applicant.

**Recruitment Agencies**:
Please be aware for us to engage with you, we require internal pre-approval and you must be on the State Purchasing Contract (for Victorian government common use goods and services). We will engage with you and your agency once we have the approvals.

**Diversity and Inclusion**:

- Melbourne Polytechnic is proud to be an equal opportunity employer committed to being a child safe organisation, by ensuring that children and young people are protected from abuse or harm._

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