Events Manager
2 months ago
For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted prestigious events and international acts. With extraordinary dining options, including Sokyo, BLACK Bar and Grill, Cucina Porto and our vibrant Sports Bar where the action is live and loud, we are dedicated to delivering the ultimate entertainment, hospitality, and dining experiences for all.
As our** Events Manager**, reporting to the Food & Beverage Operations Manager, you will lead and manage the Events Executive team to ensure operational requirements for both internal and external Non-Gaming events and functions are met and align with organisational objectives. Additionally, you will optimise the execution of The Star’s events and conference product range to drive maximum revenue into the business.
This is a fantastic opportunity where you will supervise the overall processes for all event bookings from handover to operation execution, liaising with the client throughout the process and promoting positive client relations through the provision of excellent service, a courteous attitude and operational efficiency.
**A few of your responsibilities**
- Provide leadership and direction regarding the operational aspects for the event implementation team, ensuring customer service, budgetary and operational requirements are met.
- Maximise the earnings potential of external cash or contra events, through the provision of up selling or cross selling the venue or property.
- Maximise the customer service and earnings potential for internal events (complimentary events) through the effective management of costs and the customer service execution of the event.
- Manage the Hospitality event team and work with applicable external providers, venue managers and The Star executives, to ensure the effective end to end execution of all events with both internal and external clients.
- Manage and lead internal and external High-Profile VIP Events from end-to-end.
- Manage events that range in size from 12 pax to over 3000 pax.
**What we are looking for**
- Extensive experience in event management (minimum 10 years) Casino or large hospitality experience preferred.
- Experience dealing with high-net-worth individuals (min $100k spend) preferred.
- Demonstrated ability in planning and resourcing people and products, performance management and controlling labour costs and operating expenses.
- Delphi experience is essential.
- CAD & Opera experience is beneficial.
- Valid RSA and understanding of the NSW Liquor Licensing laws and regulations, is essential.
**Applicant must have availability to work a rotating roster, including weekend and evening hours where required.**
**About You**
You are a seasoned leader who demonstrates a unique blend of skills and traits enabling you to excel in the fast-paced and dynamic world of event planning. You will embrace the opportunity to step into our amazing Events Centre (EC) which was awarded the Conference & Events Venue of the Year in 2024 along with many other accolades at a state and national level. You will have the ability to leverage your exceptional organisational skills in a multi-purpose venue suitable for a wide variety of events and known to host events such as the LOGIES, ARIAS, AACTA, NRL, various award gala dinners, conferences, concerts and more
Effective communication and interpersonal skills are also vital to you, enabling seamless collaboration with vendors, clients, and team members.
Your role will be pivotal in shaping the success of developing engaging event concepts and memorable experiences for guests at The Star.
**What can we offer you?**
- Complimentary meal on site every day, including hot meals, sandwich bar and more.
- Discounted parking available in the city
- Up to 30% Discounts across award winning restaurants and accommodation
- Lifestyle discounts including gym memberships and dry-cleaning services.
- Career development, training, and courses via The Star Academy - limitless career opportunities
- An organisation that values diversity, teamwork and being your best self.
- Mental Health and Wellbeing services
- Please be aware that eligibility checks are required as part of the recruitment process and ongoing employment for this position._
**Our culture**
Each team member is expected to champion The Star’s Purpose, Values, and Principles (PVP), which serve as the cornerstone of The Star’s culture.
Our purpose is to create fun at trusted destinations. This commitment involves living our values of Build memorable connections, Own It, Lead with Integrity, and Take good care.
The Star was awarded **WGEA Employer of Citation for Gender Equality** (2022-24) and has been recognised as a **2024 GOLD Employer
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