Retail & Operations Coordinator

4 days ago

North Sydney, Australia Orlebar Brown Full time

**JOB TITLE **Retail &Operations Coordinator

**REPORTS TO **Brand Manager

**DEPARTMENT** Admin

**BASED **North Sydney, NSW 2060, Australia

**ROLE TYPE** Full-time

**HOURS **38 hours a week

**COMPANY PROFILE**

Orlebar Brown launched in March 2007 as a more tailored approach to men’s beach and swim shorts. Based on the traditional pattern of a tailored pair of trousers for men, and with their distinctive side fasteners, they are not just a swim short; they are the original and best shorts you can swim in.

Today, our collections are built into broader lifestyles imagined around Beach, Resort, Coast and Sport. We have multiple product releases, including capsules, new categories, and services, over the calendar year to maintain excitement, and interest for our customers.

Since 2007, we have built the brand to achieve our stated purpose which is - to encourage, excite and inspire everyone to ‘Holiday Better’. This is our purpose and why we get out of bed every morning.

Now part of the Chanel group, the brand has rapidly gained global recognition and is sold through online, more than 30 O.B stores, and the best retailers and hoteliers in the world. Our customer is truly international, so whether they are in St Barth’s for Christmas with family, Miami for a wild Spring break, a conference in Dubai with a few days off, tacking a boat off the coast of St Tropez, volunteering to replant mangrove plantations in Puerto Rico, walking along a cliff top in Cornwall, or diving off one into a beautiful blue ocean then O.B should be there to help you do it better.

Our business is built on relationships with those customers, and we strive to maintain our relationship with them, wherever they might be, and provide world class service, when and where they want. It is also built on finding new customers to the brand by welcoming them to join the ever-growing O.B community.

**THE POSITION**

The role of Retail & Operations Coordinator is essential in supporting O.B’s rapid growth across multiple channels in Australia, as well as creating a seamless omnichannel experience for the local customer and employees.

You will be working closely with the Brand Manager, the 4 (soon to be 5) existing Retail store teams and the London Head Office to build meaningful relationships with local clients, create a luxury experience in and outside of stores and expand the Brand Awareness in the country. You will form the junction between Retail stores and the London teams to ensure consistent service standards and be instrumental in optimizing processes to create an efficient workspace.

**GENERAL RESPONSIBILITIES**

**Retail**
- Assist the Brand Manager in new stores opening across the country
- Translate global guidelines and standards at a local level with Retail teams
- Coordinate internal events
- Facilitate seasonal and ad hoc trainings with Retail teams to ensure outstanding service, presentation standards as well as ongoing product engagement
- Gather weekly feedbacks and results from stores for internal reporting
- Monitor and support stores with clienteling performance

**People**
- Support stores with finding cover wherever needed and if required do covers in stores
- Coordinate new starter induction with HR and Stores Managers / Brand Manager
- Collate monthly hours worked by employee for payroll

**Operations**
- Work alongside Brand Manager to resolve any operational issues in stores and ensure operational, health and safety standards are respected at all time

**Wholesale**
- Attend to the existing Wholesale accounts with new seasons ordering, shipping and in-season reorders
- Assist in the opening of selected new accounts across the country

**Marketing**
- Coordinate seasonal sample sets with Global Head Office
- Organize Press products call ins and returns
- Coordinate and execute local gifting plan
- Assist in local events execution
- Assistance in Retail Marketing support materials

**EXPERIENCE**
- Proven track record of working effectively and efficiently within a busy Retail and Sales environment
- Experience with event coordination is a plus
- Background working on the shop floor, personal shopping or direct sales
- Experience in stock management, merchandising and/or logistics would be beneficial
- Strong administrative and organisational skills
- Excellent PC skills, fully adept with Microsoft packages, especially Excel and ERP system.
- Able to build and maintain relationships with all levels of the business

**CANDIDATE PROFILE**
- A passion for building relationships with customers and within the team
- Obsessed with delivering exceptional service experiences at every touchpoint
- Nimble and eager to learn, not afraid of offering new ideas and initiatives
- Sharp attention to detail with a systematic and logical approach to work
- Highly motivated with a disciplined approach to problem-solving
- Someone who enjoys getting real satisfaction from their job and giving their full effort

**WHAT WE OFFE

  • Marketing Manager, Amp Bank

    6 months ago

    Sydney, Australia AMP Full time

    Marketing Manager, AMP Bank If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

  • Marketing Manager, Amp Bank

    6 months ago

    Sydney, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Team Manager

    6 months ago

    Sydney, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • PMO Coordinator

    3 months ago

    Sydney, Australia AMP Full time

    PMO Coordinator If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Team Co-ordinator Retention

    7 months ago

    Sydney, Australia AMP Limited Full time

    **The opportunity** The Team Coordinator is integral in ensuring the delivery of our service offering. The role will support the Senior Manager Retention to ensure that the team and individuals meet operational scorecard objectives and coordinate the workflow. Lending is responsible for AMP Bank’s practice/ broker finance, retail product manufacturing,...

  • Hardship Officer

    7 months ago

    Sydney, Australia AMP Full time

    Hardship Officer If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Analyst, Financial Crimes Operations

    6 months ago

    Sydney, Australia AMP Limited Full time

    **The opportunity** The Financial Crime Operations & Analytics (FCOA) team sits within AMP Bank and is comprised of the AML/CTF & Sanctions, AML Escalations, and Foreign Tax Residency (FTR) teams. This role is designed to assess the potential threat to AMP, determining the risk and aid in the prevention of money-laundering and terrorism financing, and...

  • Manager, Operational Resilience

    6 months ago

    Sydney, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Assistant Product Manager Governance

    7 months ago

    Sydney, Australia AMP Full time

    Assistant Product Manager Governance & Maintenance If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services...

  • Executive Assistant

    3 weeks ago

    Sydney, Australia AMP Full time

    Executive Assistant If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Learning and Talent Coordinator

    7 months ago

    Sydney, Australia AMP Limited Full time

    **Learning and Talent Coordinator **Help people create their tomorrow, while you create yours** We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve...

  • Lending & Edb Product Manager Governance & Maintenance

    6 hours ago

    Sydney, Australia AMP Full time

    Lending & EDB Product Manager Governance & Maintenance **12 Month Fixed Term Contract Opportunity** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big...

  • Hardship Officer

    6 months ago

    Sydney, Australia AMP Full time

    Hardship Officer If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Manager, Risk Governance

    6 months ago

    Sydney, Australia AMP Full time

    Manager, Risk Governance & Architecture If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And...

  • Controls Assurance Analyst

    7 months ago

    Sydney, Australia AMP Full time

    Controls Assurance Analyst If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

  • Digital Product Owner- Banking

    3 months ago

    Sydney, Australia AMP Full time

    Digital Product Owner - Banking If you could create the best digital bank in Australia, what would it look like? How would it make life easier? And what would you do to create a 6-star customer experience? We're wondering the same thing. **We're building something new** We're building the new AMP Bank: a fully digital bank with new products, delivered...

  • Commercial Credit Manager

    4 months ago

    Sydney, Australia AMP Full time

    Commercial Credit Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...

  • Education Operations Consultant

    7 months ago

    Sydney, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even...

  • Head of Legal, Superannuation and Investments

    3 months ago

    Sydney, Australia AMP Full time

    Head of Legal, Superannuation and Investments If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could...

  • Head of Financial Risk

    7 months ago

    Sydney, Australia AMP Full time

    Head of Financial Risk If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy...