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Business Support Assistant

4 months ago

Blacktown, Australia NSW Department of Communities and Justice Full time

Division: Communities and Justice- Location: Blacktown, NSW, AU, 2148 Bankstown, NSW, AU, 2200 Campbelltown, NSW, AU, 2560 Fairfield, NSW, AU, 2165 Liverpool, NSW, AU, 2170 Mount Druitt, NSW, AU, 2770 Parramatta, NSW, AU, 2150 Penrith, NSW, AU, 2750- Req ID: 60907**Business Support Assistant/Housing Assistant
- Talent Pool**

**Are you looking for a challenging career opportunity where you can develop your Administration and Customer service skills while being a part of an organisation that really values its people and its community?**
- **Location: Western Sydney Nepean Blue Mountains & Southwestern Sydney**:

- **Talent Pool is created for Western Sydney Nepean Blue Mountains & Southwestern Sydney Locations**:

- **General Clerk Scale, Base Salary range $32,914 pa - $64,429 pa plus superannuation & annual leave loading**:

- **Opportunities for learning, development, and internal career progression.**:

- **Generous leave entitlements including Flex Leave.**

**About the Department**

The Department of Communities and Justice (DCJ) was formed in 2019 with the merger of two former departments Family and Community Services (FACS) and Justice.

**About the Agency**

Housing Services an agency of The Department of Communities and Justice directly supports approximately 800,000 people every year and reaches a further million people through local community-based programs.
Housing Services is one of the largest providers of social housing in the world, providing a range of housing solutions to meet the needs of today’s community.
In partnership with the community, industry and individuals we provide safe, decent and affordable housing opportunities for those most in need so that they can live with dignity, find support if needed and achieve sustainable futures.

**Role Responsibilities**

The Housing Assistant and Business Support Assistant position is an entry level position where you will directly support client service delivery. The primary purpose of this role is to provide support through administrative and client service functions.

Your day may be busy undertaking a variety of administrative functions to support client service delivery, responding to over the counter and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff.

This is your chance to work in an area that prides itself on working together to grow housing opportunities that put people first.

**About you**
- Are passionate about delivering great customer service
- Open to and excited about being upskilled in various processes and software platforms
- Have a great team focused attitude but also the confidence and initiative to work on your own
- Have excellent time management and multitasking skills
- Have a close attention to detail and pride yourself on the accuracy of your work.
- This recruitment aims to fill several positions in Western Sydney & Southwestern Sydney locations, as they arise in accordance with the Government Sector Employment Act 2013._

**Does this sound like you?** Click here to download the role description.

**What we can offer you**
- Opportunities for learning, development, and internal career progression.
- 4 weeks annual leave per year of service
- Generous salary packaging options and other fringe benefits
- Flexible work practices

**More information regarding office locations**:

- Western Sydney Nepean Blue Mountains - Offices located Penrith, Mt Druitt, Blacktown & Parramatta
- Southwestern Sydney Districts - Offices located at Bankstown, Liverpool, Campbelltown & Fairfield

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families, and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**How to apply**
- Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) that outlines your relevant experience and addresses the key accountabilities of this role as specified in the role description.

**Got a question?**

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager:
**Western Sydney Nepean Blue Mountains**:
Virginia Ring - 0429 211 821

**Southwestern Sydney District**:
Kylie Mulcahy - 0411 026 353

**Application close**:16th June at 11:59pm AEST
- National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
- You may also be asked to complete a Health Declaration Form in later stages of the assessment process

**IMPORTANT**

To ensure recruitment at the Department of Communities and Justice continues without interruption during the COVID-19 pandemic, some interviews and assessments may be performed using alternative methods.

**_Inclusion and Diversity li