Product Documentation Specialist

3 weeks ago

Sydney, Australia Extend Consulting Full time

**Worktype**:
***Full Time

**Location**: Sydney

**The Company**

With offices US, UK and Australia and a multi-continent client base, this award winning software vendor deploys financial risk assessment and analytics tools to the global commodities and energy markets. They are part of a multinational conglomerate but operate independently, which is already translating into faster growth and user adoption.

They employ a talented and highly educated international team of people. Very much along those lines, they are now hiring a Product Documentation Specialist, which is a critical role as the company enters a brand new stage of product innovation, market reach and global success.

**The Opportunity**

***
- **Create, migrate, maintain, enhance, manage and publish a library of end user documentation, end user training material, FAQs and glossaries, instruction videos, software release notes, technical documentation, product update bulletins, install/upgrade guides and online help.**
***:

- **Develop multiple professional presentation output formats consistent with the corporate style guide, using technical documentation software.**
***:

- **Liaise with relevant colleagues (devs, release and project managers, and quantitative finance specialists) to produce robust, complete and accurate documentation and media.**
***

**Required Skills and Experience**

**A practical approach to documentation is required - along with mastery of both content creation and presentation. You will have a professional approach to the job and your colleagues. Your experience includes team-based development as well as individual projects. You will have a solid technical background, be able to work independently and have a keen interest to learn.**
***
- **Excellent written skills in English, honed across 4-5 years of experience in documenting technical software**
***:

- **Experience working with and configuring technical content authoring tools and experience with technical documentation software (e.g. Madcap Flare)**
***:

- **Expertise in creation of printed, electronic (PDF) and web-based content, ideally working with technical SMEs**
***:

- **Ability to quickly grasp complex technical concepts and make them easily understandable in a multitude of media**
***:

- **Qualifications in a technical discipline (Maths, Quantitative Finance or Computer Science) will be a serious advantage, as will be working knowledge of JIRA and Confluence**
***

**What Next**

**There is an attractive salary package commensurate with the role criticality and the person's experience, in addition to a number of benefits that come from joining a global business. The key leadership team is a tightly knit group of experts who will be a tremendous inspiration and source of knowledge.**

***

***

**Reference Number**:
***579107_4

**Profession and Role**:
***Information & Communication Technology | Technical Writer

**Date Posted**:
***2023-03-11

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