Customer Service Representative

2 months ago

Sydney, Australia Visy Full time

**Job no**: 511062
**Work type**: Full Time
**Location**: Sydney - West

**Customer Service Representative**

An amazing opportunity has become available for a Customer Service Representative to join our busy Services team at Smithfield.
- Join our busy, friendly, and supportive team on a full-time basis
- Based in Smithfield
- Large Reputable Organisation in Sustainable Packaging.

At Visy, we love solving problems. And that’s something we do better working together. We’re looking for people who see what’s ahead and run towards it. Visy people are helping us to achieve our vision to become the global leader in sustainable packaging. Because together, we can create a better world.

Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we've grown to 7,000 employees and 150 global operations -predominately in Australia and New Zealand.

We believe materials are not recycled until they’ve been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics and metals from households and businesses, and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand’s food and beverage packaging industry.

**The Opportunity**:
Visy began manufacturing corrugated cardboard boxes in Melbourne, Australia, in 1948 and has grown to become one of the world's leading privately owned packaging, paper and recycling companies.

Our site in Smithfield has an opportunity for an ambitious and keen individual to join and be a part of the Services team, who’s main objective is to provide a high level of customer service to both internal and external customers of the business and achieve adherence to department KPI’s.

Reporting to the Customer Service Supervisor, key responsibilities will include, but not be limited to:

- Receive and process orders in a timely and effective manner.
- A proactive approach to safety and environment management as well as being proactive in our strategies of Continuous Improvement in World Class Manufacturing Standards.
- Maintaining timely and clear communication with customers
- We only process customer orders
- Working closely with the site scheduler and sales team members.
- Prioritise workload to ensure meeting targets and deadlines.
- Stock Control Management.
- Answering customer and stakeholder calls.
- General administration duties as required within the department.

What you will bring to the team:

- Great communication skills
- Willingness to learn with on-the-job training.
- Experience with Microsoft office
- Prepared to work in a fast-paced environment.

When you join Visy, you’re joining a global leader dedicated to making serious progress in the sustainable packaging, recycling, re-manufacturing, and logistics industries. We love solving problems that make an impact and grow our business. If you think you can help us, you’ll fit right in.

**_ You will be required to meet Visy’s employment criteria which will include a criminal history check._**

**_ Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion._**

**_ You must have full working rights in Australia._**

**Advertised**: 16 Sep 2024 AUS Eastern Standard Time
**Applications close**: 15 Oct 2024 AUS Eastern Daylight Time

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