Operations Support Agent

2 months ago


Erskine Park, Australia TNT Express Full time

**About the role**:
Go behind the scenes in our operations team. Our Operation Support Agents are committed to sorting our freight and ensuring all shipments move through our depots seamlessly and with care, so that we can deliver on our service promises. Processing our customer’s shipments takes a huge team of operational Handlers & Agents, on the ground tackling and coordinating a high volume of freight to ensure our customers can deliver for their customers.
- Safely manage and internally move all the consignments that come in and out of our depot in a timely manner
- Work together as a team to ensure efficient turnaround times
- Data entry
- Customer contact
- Collect Consignment notes and Airway bills from Drivers
- Assisting Drivers to resolve discrepancies with paperwork

**Experience Required**
- Previous warehouse experience desirable
- Outstanding customer service experience
- Safety focused with an understanding of chain of responsibility
- Exceptional written and verbal communication.

**The benefits**
- Safety Above All Culture
- Career development opportunities
- A positive working culture, with our People-Service-Profit philosophy - putting our people first
- We care for our employee’s well-being and value their contributions to our company

**The Company**

FedEx Express is one of the worlds largest express transportation companies and has consistently been selected as one of the worlds top 500 companies and the World’s Most Admired Companies by “Fortune” magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

As TNT and FedEx officially joined forces on 25 May 2016 this role will support both FedEx and TNT businesses within Australia.

**The Philosophy**

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Through out P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivery the highest possible quality of service to out customers. We care for our employees’ well-being and value their contributions to the company.

**The Culture**

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

**The Mission**

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.

Share



  • Erskine Park, Australia TNT Express Full time

    **About the role**: Go behind the scenes in our operations team. Our Operation Support Agents are committed to sorting our freight and ensuring all shipments move through our depots seamlessly and with care, so that we can deliver on our service promises. Processing our customer’s shipments takes a huge team of operational Handlers & Agents, on the ground...


  • Norwest Business Park, Australia Greenstone Full time

    **Full Time Opportunity** - Provide great customer service to existing customers for an Insurance leader - Employee Onsite Gym, Onsite Cafe & Company Awards Nights - Full induction training, career progression opportunities, hybrid in office/WFH week Our Customer Support Agent will be responsible for receiving inbound calls from customers and making...


  • Regency Park, Australia Kennards Hire Full time

    **Customer Service Agent** **Regency Park, Adelaide, SA** - Largest family-owned equipment hire company in ANZ and still growing - Culture is our secret sauce-we care about our team mates & customers like family - Ongoing training & career development opportunities Our mission is to be the best hire company in the world. We don't want to be the biggest, we...


  • Wetherill Park, Australia Hanson Full time

    Customer Service Agent | Sydney We are looking for reliable, proactive, and adaptable individuals with a passion for service and a positive "can do" attitude to join our friendly, committed and successful Customer Service Centre team. With a strong team culture, we are committed to our peoples' growth and well-being. Reporting to the NSW Head of Sales...

  • Customer Service Agent

    2 months ago


    Wetherill Park, Australia Hanson Full time

    Customer Service Agent | Sydney We are looking for reliable, proactive, and adaptable individuals with a passion for service and a positive "can do" attitude to join our friendly, committed and successful Customer Service Centre team. With a strong team culture, we are committed to our peoples' growth and well-being. Reporting to the NSW Head of Sales...


  • Sydney Olympic Park, Australia NSW Government -Office of Sport Full time

    **Are you looking to kick start your career? Join our friendly and vibrant team!** We are seeking a Central Reservations Agent to join our team on a temporary full-time basis for up to 12 months. The role will be based in our Sydney Olympic Park Head Office with hybrid and flexible working arrangements. **Working with us** The Office of Sport is the lead...


  • East Victoria Park, Australia Liberties Insurance Full time

    **Qualified Insurance Agent** Liberties Insurance - East Victoria Park, WA Permanent - Full Time $70,000 - $80,000 plus Super **About Us**: As a one-stop Insurance Brokerage with years of experience managing a wide-range of risk and exposures, we at Liberties Insurance have the skills to ensure our clients receive exceptional coverage. Liberties...

  • Depot / State Manager

    2 months ago


    Erskine Park, Australia IPA Personnel Services Full time

    My client is a national ASX listed transport, logistics and supply company. They invest in well-maintained sites, using the latest technology and innovations to ensure things run smoothly. They are seeking a commercially astute **Depot Manager** with great inter-personal skills. With around 200 staff on-site and with the Admin Manager, Operations Manager...

  • Operator

    1 month ago


    Erskine Park, Australia BlueScope Full time

    **Job Description**: BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come...


  • Keilor Park, Australia C.H. Robinson Worldwide, Inc. Full time

    POSITION SUMMARYThe Global Forwarding Agent (GFA) is responsible for managing and operating the shipment lifecycle for their assigned accounts. They are responsible to ensure customer requirements are met and answered accurately and timely. They are accountable for executing and overseeing tasks for each shipment in addition to daily communication,...


  • Keilor Park, Australia C.H. Robinson Worldwide, Inc. Full time

    POSITION SUMMARYThe Global Forwarding Agent (GFA) is responsible for managing and operating the shipment lifecycle for their assigned accounts. They are responsible to ensure customer requirements are met and answered accurately and timely. They are accountable for executing and overseeing tasks for each shipment in addition to daily communication,...


  • Erskine Park, Australia Chandler Macleod Full time

    We are seeking an Operations Coordinator to support our client in coordinating operations at our Erskine Park location. This position is a full time 3 month temporary assignment with potential extension. **Responsibilities**: - Update and manage the business continuity plan (BCP) with input from Operations Manager, Risk Management, and other...


  • Erskine Park, Australia Chandler Macleod Full time

    We are seeking an Operations Coordinator to support our client in coordinating operations at our Erskine Park location. This position is a full time 3 month temporary assignment with potential extension. **Responsibilities**: - Update and manage the business continuity plan (BCP) with input from Operations Manager, Risk Management, and other...


  • Erskine Park, Australia Chandler Macleod Full time

    Chandler Macleod are seeking an Operations Coordinator to support our client in coordinating operations at their Erskine Park location. This position is a full time 3 month temporary assignment starting ASAP with potential extension or view to permanent. **Responsibilities**: - Update and manage the business continuity plan (BCP) with input from Operations...

  • Forklift Operator

    2 months ago


    Erskine Park, Australia IPA Personnel Services Full time

    **Forklift Operator** - **Erskine Park.**: - **Ongoing work with OT, competitive hourly rate.**: - **Temp to Perm opportunity.** Our client is a leading distributor of high-quality produce and cold storage goods and is seeking a dedicated and experienced Forklift Driver with excellent operating skills to join their dynamic and expanding team. If you are...

  • Operator - Landfill

    4 days ago


    Erskine Park, Australia Cleanaway Full time

    **Vacancy no**: 517479 **Work type**: Permanent - Full Time **Location**: Erskine Park **State**: NSW **Categories**: Drivers & Operators - Permanent full-time position - Erskine Park, NSW - Competitive rate + overtime + bonuses - Australia’s leader in sustainability and renewable resources **Who we are** When you start to think of waste as a...


  • Erskine Park, Australia BGIS Full time

    The Operations Coordinator is accountable for supporting the maintenance and documentation of Data Centre operations and associated mission - critical infrastructures toward the economy and maximum utilisation of facilities, equipment, and contract resources. The Operations Coordinator ensures the effective execution of processes and procedures for the...

  • Machine Operators

    1 week ago


    Erskine Park, Australia Synergy People Full time

    Our client based in Erskine Park are seeking Machine Operators to commence ASAP within their world class metal manufacturing facility. Working as part of an autonomous, dedicated, and technically skilled team you will play a key role in achieving daily production and quality goals while maintaining a safe working environment. Full training will be provided...


  • Wetherill Park, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking an experienced Customer Service Officer to join our Premium Care team based in Wetherill Park 2164. As the Customer Experience Agent you will act as the first point of contact for our National customers and respond to a wide range of queries in an efficient and timely manner. This is a full time permanent office...


  • Erskine Park, Australia Cleanaway Full time

    **Job no**: 516079 **Work type**: Permanent - Full Time **Location**: NSW - Permanent - Full-time position - Erskine Park, NSW - Hands on role coordinating day to day operations - Competitive salary package + company’s benefits **Who we are** When you start to think of waste as a resource, it opens a world of possibilities. Cleanaway is the largest waste...