Customer Success Manager for Partner
7 months ago
** This role is at VMware (not for Hatch)**
Hatch is supporting VMware to find a great Customer Success Manager for Partner to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like VMware.
**About the role at VMware**
As a Multi-Cloud Customer Success Manager for Partner (CSM-P), you will play a critical role in enabling partners and their customers to adopt our advanced products and technology and realize business value rapidly. This will accelerate VMware’s growth in Software-as-a-Service (SaaS) software business. Without you, our partners and their customers can’t capitalize on their investments in our solutions
**Seniority**
**Mid Level** - A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.
**Responsibilities**
- Adoption and Success Management - Support customers gain value from the product / service. Including check-ins, training, addressing blockers to adoption, and providing best practice advice
- Customer Advocacy and Feedback - Advocate for customers by providing feedback to internal teams on how to better meet customer needs
- Relationship Building - Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.
**Strengths**
- Problem solving - Identifies problems and develops logical solutions that address the problems
- Learning agility - Identifies and applies strategies to enhance reception, retention and use of newly acquired information, skills, and abilities
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like VMware.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
**Salary**: $80,000.00 - $120,000.00 per year
Work Location: One location
-
Customer Success Partner
7 months ago
Sydney, Australia Hatch Full time** This role is at Team Global Express (not for Hatch)** Hatch is supporting Team Global Express to find a great Customer Success Partner to join their Sales and Customer Success team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Team Global...
-
Partner Success Manager
1 month ago
Sydney, Australia Software AG Full timeSoftware AG helps companies to manage and optimize their operations, infrastructure and technology with products that simplify complexity, increase transparency and prepare organizations for change. Intelligent processes run on ARIS — The ARIS Suite empowers you to achieve operational excellence by providing clear visibility into your operations, enabling...
-
Customer Success Manager
2 months ago
Sydney, Australia Genesys Full timeGenesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...
-
Customer Success Manager
3 months ago
Sydney, Australia BlackLine Full timeGet to Know Us: It's fun to work in a company where people truly believe in what they're doing! Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...
-
Program Manager
6 months ago
Sydney, Australia Okta Full time**Get to know Okta** Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security...
-
Enterprise Partner Success Manager
4 months ago
Sydney, Australia Uber Full time**#Greatmindsdontthinkalike **At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. **A **bout the...
-
Customer Success Manager
1 month ago
Sydney, Australia Creatio Full timeWe are looking for a Customer Success Manager to join our team. Working on our team as a Customer Success Manager position involves: managing customer portfolio effectively through regular meetings with customers and their assigned integrator partners;collecting feedback from customers about the Creatio system and satisfaction with the partner’s...
-
Customer Success Manager
4 months ago
Sydney, Australia N-able Full timeWhy N-able: IT doesn’t get better than this! N-able isn’t just another software company - we’re going places, and we’d love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you’re adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work,...
-
Customer Success Manager
4 days ago
Sydney, Australia TRKKN Full timeAbout TRKKN What excites us at TRKKN is taking our clients' data-driven business to the next level. We (as a Marketing Technology Partner) are not only one of the largest Australian and European Google partners and a reseller in the area of Google Cloud & Marketing Platform, we are also a catalyst for innovative digital marketing ideas. Working for TRKKN...
-
Customer Success Business Partner
3 weeks ago
Sydney, New South Wales, Australia Culture Amp Full timeAbout the RoleThis is an exciting opportunity to partner with Mid-Market customers (200-1000 employees) at Culture Amp, a leading company in Australia. You will work closely with an amazing team that is continuing to grow rapidly.**Key Responsibilities:**Develop and implement effective customer success strategies to drive business growth.Collaborate with...
-
Partner Success Associate
7 months ago
Sydney, Australia Uber Full time**Partner Success Associate, Key Accounts | Uber New Verticals** **About The Team** New Verticals is a startup within Uber, a team focussed on growth, but with the support and leverage of Uber’s large global ridesharing and delivery businesses. It is the delivery of everything that isn’t restaurant food - think groceries, essentials, alcohol,...
-
Customer Success Manager
7 months ago
Sydney, Australia Informatica Full time**Customer Success Manager** The **Customer Success Manager** is responsible for managing a portfolio of Informatica customers from purchase to renewal and growth throughout their lifecycle. Through the CSM partnership, Informatica's customers derive maximum value from their investment, including accelerated timelines and realization of business goals. The...
-
Customer Success Manager
7 months ago
Sydney, Australia London Stock Exchange Group Full timeCustomer Success Manager At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change. As a Customer Success Manager, you will be responsible for fostering intimate relationships and being a trusted advisor to our Investment & Wealth Management Customers who use our Desktop Solutions...
-
Customer Success Manager
6 days ago
Sydney, Australia SafetyCulture Full timeSafetyCulture is a customer and product-lead SAAS company, we started in Townsville, our HQ is in Sydney, and we have offices in Kansas City, Manchester and Manila. Our mission is to help solve the challenges faced in an increasingly distributed workforce, our teams hold the customer at the heart of everything we do. Before we come to a solution, we ask:...
-
Customer Success Manager
7 months ago
Sydney, Australia LSEG (London Stock Exchange Group) Full timeAt LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change. As a Customer Success Manager, you will be responsible for fostering intimate relationships and being a trusted advisor to our Investment & Wealth Management Customers who use our Desktop Solutions through the customer...
-
Customer Success Manager
7 months ago
Sydney, Australia London Stock Exchange Group Full timeAt LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyzes change. As a Customer Success Manager, you will be responsible for fostering intimate relationships and being a trusted advisor to our Investment & Wealth Management Customers who use our Desktop Solutions through the customer...
-
Manager, Customer Success
7 months ago
Sydney, Australia SafetyCulture Full time**Manager, Customer Success**: - Sydney- Sales & Success - Leadership & Support /- Full-time Permanent- / Hybrid- SafetyCulture is a customer and product-led SAAS company, our mission is to help working teams get better every day, our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when...
-
Customer Success Manager
4 weeks ago
Sydney, Australia TRKKN Full time**About TRKKN** What excites us at TRKKN is taking our clients' data-driven business to the next level. We (as a Marketing Technology Partner) are not only one of the largest Australian and European Google partners and a reseller in the area of Google Cloud & Marketing Platform, we are also a catalyst for innovative digital marketing ideas. Working for...
-
Customer Success Manager
4 days ago
Sydney, Australia SafetyCulture Full timeSafetyCulture is a customer and product-led SAAS company, our mission is to help working teams get better every day, our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement. An awesome opportunity has arisen for a Customer Success Manager...
-
Manager, Customer Success
7 months ago
Sydney, Australia WalkMe Full timeWalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and seamless automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize...