Digital Business Consultant

4 days ago


Melbourne, Australia Cognizant Technology Solutions Full time

**Digital Business Consultant - Healthcare and Government**

Cognizant Consulting - ‘Senior Consultant’

***Do you want to engineer modern organisations to improve everyday life?**

Businesses today are having to navigate greater levels of uncertainty, market volatility and ever increasing customer expectations.

We are the consulting team causing an impact in our region’s largest organisations because we link business needs, technology possibilities, customer and employee expectations and data intelligence rather than expecting the client to do it, and because we have 340,000+ engineers globally to help make our advice practical.

Cognizant is barely twenty years old in ANZ but with the addition of Servian, Contino and Softvision and experienced talent, Team Cognizant is shaking up the market of big 4 and technology advisors.

We invite you to come on board at this exciting time to shape and lead major engagements in the Public Sector and Healthcare.

**About the Role (Responsibilities)**:
A Digital Business Consultant with a focus on a sector is a critical role within Cognizant Consulting. You will help shape and deliver major projects for clients in Government, Education, Public Services and Healthcare. You will work with our clients directly, and through squads of cross functional consultants (for example, business process analysts, Digital Architects, Agile Coaches) providing the sector, customer or commercial perspective on the challenge that we are solving for our client.

Cognizant’s purpose is to engineer modern organisations to improve everyday life. In the context of consulting that means you will be:

- Helping a client find and create new value for their customers, their business and our society through technology
- Helping a client understand what a modern business means in their context and how to manage the transition to it
- Facilitating their future design, orchestrating how Cognizant and its partners deliver that outcome and helping the client get value from it

Typically, you will work on engagements that last between 8 weeks and 6 months where you will be analysing an organisation, its people, their customers to define and solve complex business problems by shaping a strategy, designing a digital solution or architecting the implementation. Sometimes you will work through all those stages in the digital transformation lifecycle.

A Senior Consultant grade Digital Consultant is responsible for:

- Participating and facilitating workshops to understand the client problem and define the scope.
- Investigating and analysing the business value drivers, customer needs and current technology and operational capabilities of the business
- Analysis of qualitative and quantative customer insights
- Generation of high level customer experience journeys or service blueprints
- Designing and managing the requirements gathering lifecycle (including elicitation, documentation & management of approval).
- Guiding the translation of requirements into solution designs, collaborating extensive with the digital squad (strategists, designers, and digital architects).
- Helping to prioritise work for a project squad (fully Cognizant or a mix of Cognizant and client) to optimise the value to the client from their investment
- Communicating with key client stakeholders and Cognizant leaders with strong written and oral skills focusing on scope, requirements, actions and follow-up activities.
- Producing succinct presentation documents, insightful process maps or high-quality user stories.
- Supporting Consulting managers at any stage of the engagement lifecycle (this may include review/creation of requirements / support documentation, cost estimates, follow-up action trackers etc).

**About you (skills / experience).**

The life of a digital consultant involves exciting, fast-paced work, dealing with a variety of stakeholders, clients and consultants. You need to be someone that can deal with ambiguity, thrive on change, and manage your own time effectively. We want someone that genuinely focuses on client outcomes, with a high degree of integrity. At Cognizant we value consultants that have a high IQ, enjoy problem solving, a willingness to serve, and have little ego. You will need to be confident presenting to both business and technology stakeholders, being part of cross functional geographically dispersed teams, and have strong negotiating for outcomes skills. Above all, you should have a positive attitude, and enjoy working with consultants from a diverse range of backgrounds, on a variety of fast paced engagements.

Your past experience needs to include:

- A minimum of 5 years’ experience as a business or technology specialist and advisor across the public or health sectors including time in an external consulting firm
- Familiarity with use of a range of core and digital consulting techniques including hypothesis-based problem solving, executive report structuring, critical thinking, quantita



  • Melbourne, Victoria, Australia Cognizant Technology Solutions Full time

    Job descriptionWhat makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, together with your colleagues from all around the world, you...


  • Melbourne, Australia Just Digital People Full time

    **Recruitment Consultant** **Melbourne, Vic** **Full-Time** Recruiters - this one is for you! We are looking to grow our Melbourne team... We are looking for driven, hungry and fun-loving Recruitment Consultants to join our team of legends. We are looking for experienced consultants to jump onto a range of growing desks within a range of spaces in the...


  • Melbourne, Australia Cognizant Technology Solutions Full time

    **Job description** What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, together with your colleagues from all around the world,...


  • Melbourne, Australia Cognizant Technology Solutions Full time

    **Job description** What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, together with your colleagues from all around the world,...

  • Digital Producer

    1 week ago


    Melbourne, Victoria, Australia Now Digital Full time

    NOW Digital is an award-winning digital agency providing strategic thought leadership and User Experience led digital transformation services. We are a dynamic and rapidly expanding team with a passion for understanding our client's organisational needs and delivering what we promise. The Opportunity As a Digital Producer, you will work closely with the...


  • Melbourne, Australia D6 Full time

    **Work options**: Hybrid **Who are we?** D6 is a fast-growing Australian-owned consultancy that specialises in the delivery of digital innovation projects. Our project delivery teams were born in the cloud, meaning we have grown up in an agile world, using cloud technologies but ensuring we put the business value and a customer focus first. We're looking...

  • Digital Producer

    1 month ago


    City of Melbourne, Australia Now Digital Full time

    Digital Producer About us NOW Digital is an award-winning digital agency providing strategic thought leadership and User Experience led digital transformation services. We are a dynamic and rapidly expanding team with a passion for understanding our client’s organisational needs and delivering what we promise. The Opportunity As a...

  • Digital Producer

    3 weeks ago


    City of Melbourne, Australia Now Digital Full time

    Digital Producer About us NOW Digital is an award-winning digital agency providing strategic thought leadership and User Experience led digital transformation services. We are a dynamic and rapidly expanding team with a passion for understanding our client’s organisational needs and delivering what we promise. The Opportunity As a...

  • Digital Consultant

    2 weeks ago


    Melbourne, Australia Beaumont People Full time

    $85K-$100K + Super + Salary Packaging + 17.5% Annual Leave Loading - 12 month fixed term contract with possibility of extension - Hybrid working model (2 days in office per week) **Digital Consultant** Are you a passionate Digital Consultant that thrives from creating social impact through Technology? Are you pursuing an opportunity that will provide...

  • Digital Consultant

    1 week ago


    Melbourne, Victoria, Australia Squiz Full time

    We are currently looking to add a Digital Consultant / UX Strategist (mid level) to our Customer Consultancy team, to help customers achieve their business and digital objectives by leveraging modern software capabilities and digital best practices.This role requires a combination of creative, strategic and analytical skills to facilitate stakeholder...


  • Melbourne, Australia INDEX Consultant Full time

    **Is your next move with INDEX?** - Are you a modern workplace professional? - Are you willing to dedicate your expertise to projects for our government and enterprise clients? - Are you ready to challenge yourself with complex, multifaceted projects that demand innovative solutions? INDEX Consultants delivers technology solutions to drive business success....

  • Pronto Consultant

    1 week ago


    Melbourne, Victoria, Australia Digital Convergence Full time

    The OrganisationDigital Convergence is a leading consultancy in strategic business process redesign and automation. We look at clients' whole-of-business objectives to drive our analysis of systems, efficiencies and resources, process mapping and redesign, selection of management and automation software, project management, implementation, transition, change...


  • Melbourne, Victoria, Australia Cognizant Technology Solutions Full time

    Digital Business Manager - Healthcare and GovernmentCognizant Consulting - 'Senior Manager'Do you want to engineer modern organisations to improve everyday life?Businesses today are having to navigate greater levels of uncertainty, market volatility and ever increasing customer expectations.We are the consulting team causing an impact in our region's largest...


  • Melbourne, Australia Muse Digital Full time

    Hybrid role based in Melbourne - Organisation has been market leaders, year after year - Work closely with designers to produce superior digital experiences We're partnering exclusively with an organisation who have been market leaders within their space, year after year. Due to growth, they're looking to bring on a Senior Digital Product Owner in a newly...


  • Melbourne, Victoria, Australia Cognizant Technology Solutions Full time

    Digital Consulting Leader - Government and HealthcareCognizant Consulting - 'Director'Location: Melbourne/Adelaide/SydneyDo you want to engineer modern organisations to improve everyday life?Businesses today are having to navigate greater levels of uncertainty, market volatility and ever increasing customer expectations.We are the consulting team causing an...


  • Melbourne, Victoria, Australia Salt Recruitment Full time

    Are you a strategic digital guru? We need a Digital Managing Consultant to lead and innovate in our Digital capability. Spanning design, development, UX/UI, and more, you'll shape strategies, mentor teams, and drive value.Responsibilities: Lead teams across digital areas like design, development, UX/UI, API, Cloud, and more. Craft strategies aligned with...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** **About the role**: The Digital Strategy Consultant role is to identify the key digital opportunities over a 12-36 month horizon for the bank and define the key...


  • Melbourne, Australia National Australia Bank Full time

    Consultant Digital Sales **Consultant Digital Sales** **Job no**: 793028 **Business unit**: Group Chief Operating Officer **Primary position location**: 395 Bourke St, Melbourne, VIC **Work type**: Permanent Full time **Region**: Remote: Work Anywhere, VIC- Melbourne CBD - **Make a genuine difference through the work you do**: - **Be rewarded and...


  • Melbourne, Australia Melbourne Business School Full time

    **Sit at the intersection of academia and consulting** - **Opportunity to join a leading Business school** - **Carlton location with hybrid and flexible work options** **The School** The purpose of Melbourne Business School (MBS) is to unleash ideas and leaders for a sustainable future. The School’s strategic vision is to be among the top-ranked...


  • Melbourne, Victoria, Australia Squiz Full time

    We are currently looking to add a Digital Strategy Consultant (mid level) to our Customer Consultancy team, to help customers achieve their business and digital objectives by leveraging modern software capabilities and digital best practices. This role requires a combination of creative, strategic and analytical skills to facilitate stakeholder engagement...