Digital Business Consultant

6 months ago

Melbourne, Australia Cognizant Technology Solutions Full time

**Job description**

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment This is creating many opportunities for people like YOU — people with an entrepreneurial spirit who want to make a difference in this world.At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. Moreover, this is your chance to be part of the success story.

**About the Role (Responsibilities)**:
A Digital Business Consultant with a focus on a sector is a critical role within Cognizant Consulting. You will predominately work within a squad of cross functional consultants (for example, Digital Strategists, Digital Architects, Agile Coaches) and provide the industry and client business perspective on the challenge that we are solving for our client.
Cognizant’s purpose is to engineer modern businesses to improve everyday life. In the context of consulting that means you will be:

- Helping a client find and create new value for their customers, their business, and our society through technology.
- Helping a client understand what a modern business means in their context and how to manage the transition to it.
- Facilitating the future design, orchestrating how Cognizant and its partners deliver that outcome and helping the client get value from it.

Typically, you will work on engagements that last between 8 weeks and 6 months where you will be analyzing a business, its people, their customers to define and solve complex business problems by shaping a strategy, designing a digital solution, or architecting the implementation. Sometimes you will work through all those stages in the transformation lifecycle.
A Digital Business Consultant is responsible for:

- Participating and facilitating workshops to understand the client problem and define the scope.
- Investigating and analysing the business value drivers, customer needs and current technology and operational capabilities of the business.
- Designing and managing the requirements gathering lifecycle (including elicitation, documentation & management of approval).
- Guiding the translation of requirements into solution designs, collaborating extensive with the digital squad (strategists, designers, and digital architects).
- Helping to prioritize work for a project squad (fully Cognizant or a mix of Cognizant and client) to optimize the value to the client from their investment.
- Communicating with key client stakeholders and Cognizant leaders with strong written and oral skills focusing on scope, requirements, actions, and follow-up activities.
- Producing succinct presentation documents, insightful process maps or high-quality user stories.
- Supporting Consulting managers at any stage of the engagement lifecycle (this may include review/creation of requirements / support documentation, cost estimates, follow-up action trackers etc.).

**About you (skills / experience)**:
The life of a digital consultant involves exciting, fast-paced work, dealing with a variety of stakeholders, clients, and consultants. You need to be someone that can deal with ambiguity, thrive on change, and manage your own time effectively. We want someone that genuinely focuses on client outcomes, with a high degree of integrity. At Cognizant we value consultants that have a high IQ, enjoy problem solving, a willingness to serve, and have little ego. You will need to be confident presenting to both business and technology stakeholders, being part of cross functional geographically dispersed teams, and have strong negotiating for outcomes skills. Above all, you should have a positive attitude, and enjoy working with consultants from a diverse range of backgrounds, on a variety of fast paced engagements.

Your past experience needs to include:

- A minimum of 6 years’ experience as a business or technology analyst in the Insurance Industry including a role in internal or external consulting.
- Knowledge of how to configure, or experience in the use of technologies that manage core insurance processes, for example: Claims, Insurance Product Management, Guidewire, and DuckCreek.
- A solid understanding of the core value drivers of businesses in the Insurance industry.
- A track record of being part of teams who have delivered new value to your organization or your clients through digital transformation and where you have learned and improved how you deliver next time round.
- Experience in structuring workshops to land at decisions, and where you have created artefacts that help focus a group on addressing a problem.
- Experience with online facilitation tools (e.g., Miro, Mural) would be beneficial.
- Strong storytelling and presentation skills, including preparing succinct documents, prototypes, or artefacts to aid communication and managerial decisions.

The following experi

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