Pronto Consultant

Melbourne, Sydney

Posted 9 hours ago

Digital Convergence is a leading consultancy in strategic business process redesign and automation. We look at clients’ whole-of-business objectives to drive our analysis of systems, efficiencies and resources, process mapping and redesign, selection of management and automation software, project management, implementation, transition, change management, performance support, training management and post-implementation audit and review. Independent from solution vendors, we focus on the optimisation of innovative, game-changing outcomes for clients.

Due to an increase in work leading to increased business opportunities, we are currently looking for an experienced consultant wanting to expand their skillsets through individual growth and learning opportunities. This role is ideally suited to someone who has extensive knowledge or Pronto-Xi as a business analyst or consult in service or project management industries.

The Role

Key Responsibilities
Understanding client’s business processes to providing advice on best practice
Host workshops with customers to determine business requirements
Analysing and documenting business requirements for an issue / enhancement
Produce business process documents to visualise ‘As-Is’ or ‘To-Be’ processes
Completing data migration activities
Complete testing
Conducting End User training to coaching team members
Provide ongoing input and mentoring into the Consulting team to constantly assist with Digital Convergence’s philosophy of continual improvement.
When required, complete support tickets and assist other team members
Skills & Experience

**Required**:
5+ years’ experience implementing, administrating Pronto-Xi
Experience in facilities management
Extensive knowledge of Service, Project Costing, Plant Maintenance modules
Experience with documenting requirements and providing system design artefacts.
Experience with training, mentoring, and supporting customers for implemented systems.
Strong written and verbal communication skills, with the ability to work in a team environment.
Exceptional time management and organisational skills, with the ability to prioritise multiple tasks with attention to detail.
Self-starter attitude
Excellent troubleshooting skills

**Preferrable**:
Prior experience in Pronto-Xi 730 or greater
Cognos Report Studio experience or other BI tools
Experience in other Pronto-Xi modules such as Account Payable, Accounts Receivable, General Ledger, Fixed Assets and Maintenance Management.
Experience in consulting role
Experience in managing project implementations

Travel to customer sites may be required, and therefore an Australian Driver’s License, own transport and a valid Passport are required.

Flexible work arrangements are available, including working from home, flexible work hours, and part-time positions.

Australian Citizen preferred but must have permanent Work Visa as a minimum.

Job Features
Job Category

Consultant

Domain

Non-specific

Level

C3