Investor Support Officer

1 month ago


Canberra, Australia Defence Housing Australia Full time

**Job no**: 493469
**Work type**: Full Time
**Location**: Head Office, Canberra, Parramatta
**Classification**: DHA Level 5

**Position**:Investor Support Officer
**Level**:DHA5
**Salary Range**:$88,781 to $96,474 per annum plus 15.4% superannuation
**Location**:Canberra, Sydney

**About us**

Defence Housing Australia (DHA) is a nationally recognised Government Business Enterprise with the primary role of providing housing and related services to Defence and their families. DHA manages one of Australia’s largest national housing portfolios of about 17,000 properties and has an opportunity for an experienced Investor Support Officer to join the team.

**About the role**

There are two opportunities located in either Canberra or Sydney, and we are seeking to form a merit pool for potential future opportunities. This role cannot be performed remotely.

As the Investor Support Officer, you will actively sell the benefits of DHA’s investment opportunities to prospective investors via DHA’s omnichannel CRM platform with a view to securing investors. In doing so, you will help to ensure leasing targets are achieved for DHA’s Provisioning Programs.

**About your team**

The Provisioning Group is responsible for bringing quality properties into the portfolio to meet Defence requirements through various leasing and acquisitions programs.

The Marketing and Investor Support team provides advice, support and specialist services to the Provisioning Group and is responsible for supporting DHAs provisioning programs by generating quality leads and nurturing investors through to conversion to landlord.
- Experience in a selling environment is essential, working independently and as part of a team, with proven experience to meet organisational targets.
- Proven ability to be flexible in adopting new sales and marketing strategies and supporting changes within the Marketing and Investor Support team as well as the broader Provisioning Group.
- Sound communication and interpersonal skills, a strong customer service focus and be a committed team player.
- Proven ability to develop and manage relationships with team members, clients and stakeholders.
- Professional experience in the Australian residential property market, including understanding tenancy law and lease documentation.
- Knowledge of the workings of Self-Managed Superannuation Funds would be beneficial.
- Real estate qualifications (i.e., Certificate of Real Estate or Licence) are highly desirable.

**Benefits for working at DHA include**:

- 15.4% superannuation
- Generous leave entitlements, including 18 days personal leave and 20 days annual leave per year
- Work-life balance
- Positive workplace culture where you can bring your whole self to work
- Opportunities for growth and development
- Career progression and opportunities
- ADF partner employment conditions when posting to a new location

For more detail on what we offer, visit the DHA website and refer to the DHA Enterprise Agreement 2024-27.

**How to apply**

For more information about the role, click **View Position Description** button below.

**Order of Merit**

A merit pool will be established from this process which will be valid for 18 months from the date of advertising. This merit pool may be used throughout this period to fill similar positions in the event positions become vacant.

**Inclusion and Diversity**

**RecruitAbility**

**Eligibility**

Employment with DHA is conditional on successful applicants demonstrating that they are an Australian citizen and can obtain and maintain a security clearance at the required level.

**Applications close**

AEST 11.55pm Thursday, 24 October 2024



  • Canberra, Australia Defence Housing Australia Full time

    **Job no**: 493466 **Work type**: Full Time **Location**: Head Office, Canberra, Parramatta **Classification**: Executive Level 1 **Position**:Investor Support Manager **Level**:EL1 **Salary Range**:$118,461 to $144,571 per annum plus 15.4% superannuation **Location**:Canberra, Sydney **About us** Defence Housing Australia (DHA) is a nationally recognised...


  • Canberra, ACT, Australia Defence Housing Australia Full time

    About the RoleWe are seeking an experienced Investor Support Manager to join our Provisioning Group at Defence Housing Australia (DHA). As a key member of our team, you will be responsible for leading and motivating a small team to sell the benefits of our investment opportunities and provide exceptional customer service to prospective investors.Key...

  • Marketing Officer

    1 month ago


    Canberra, Australia Defence Housing Australia Full time

    **Job no**: 493468 **Work type**: Full Time **Location**: Head Office, Canberra, Parramatta **Classification**: DHA Level 5 **Position**:Marketing Officer **Level**:DHA5 **Salary Range**:$88,781 to $96,474 per annum plus 15.4% superannuation **Location**:Canberra, Sydney **About us** Defence Housing Australia (DHA) is a nationally recognised Government...


  • Canberra, Australia Palladium Group, Inc. Full time

    **Program Support Officer, Market Development Facility(MDF)** - **_ Flexible work during school hours, up to 20 hours per week by negotiation_**: - **_ Location: Canberra, Australia_**: - **_ Duration: 12 months, with possibility of extension_**: - **_ _**_Provide support to our exciting portfolio of work in growing market systems in multiple...


  • Canberra, Australia Bloomfield Support Solutions Full time

    **Role Purpose** In this vital role, you will be at the forefront of delivering comprehensive services, empowering individuals to achieve their fullest potential, and ensuring their rights and needs are met with the utmost respect and care. **Key Responsibilities and Duties** Evaluating clients' needs and designing, developing, and executing educational,...


  • Canberra, Australia Department of the Senate Full time

    Australian Parliamentary Service Level 2 - $65,212 to $72,612 - Black Rod's Office **General Support Officer** The General Support Officer also performs administrative duties, which includes using databases for assets management and recordkeeping. As required, this officer also provides assistance to the Delivery Services team by delivering mail or...

  • Property Officer

    2 months ago


    Canberra, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world. At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see...


  • Canberra, ACT, Australia APS Full time

    About the RoleThe Department of Defence is seeking a highly motivated and organised individual to provide executive support to members of the senior leadership team. As an Executive Support Officer, you will manage the office of either an SES Band 1 / One Star Officer or an SES Band 2 / Two Star Officer, including calendar management, preparation of...


  • Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/LS1638**Title**: - Project support officer - ICT Capability transformation Federal Government**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 18 Months + 12 Month**Description**: - **Exciting opportunity within a Federal Government Department**: - **3 years worth of work**: -...


  • Canberra, ACT, Australia face2face Recruitment Full time

    Job Summary: We are seeking a highly skilled Administrative Support Officer to provide high-level administrative support to the Chief and other members of the Office.Main Responsibilities: Manage finances for the section, including credit card reconciliations, payment of invoices, purchase orders, and financial reports.Key Skills: Excellent organisational...


  • Canberra, ACT, Australia APS Full time

    About the RoleThe Australian Public Service (APS) is seeking a highly motivated and organised individual to provide executive support to members of the Department of Defence's senior leadership team.As an Executive Assistant, you will manage the office of either an SES Band 1 / One Star Officer or an SES Band 2 / Two Star Officer, including calendar...


  • Canberra, ACT, Australia APS Full time

    About the RoleWe are seeking a highly motivated and organised individual to provide executive support to members of the Department of Defence's senior leadership team.The successful candidate will manage the office of either an SES Band 1 / One Star Officer or an SES Band 2 / Two Star Officer, with responsibilities including calendar management, preparation...

  • Ict Support Officer

    5 months ago


    Canberra, Australia Australian Bureau of Statistics Full time

    APS Level 4: $72,973 - $82,080; APS Level 5: $82,085 - $92,201 (plus 15.4% super & allowances) - locations: Canberra, Geelong and Melbourne - permanent roles, full-time or part-time (flexible working arrangements available). The Australian Bureau of Statistics is looking to fill multiple ICT Support Officer roles in the Delivery & Support team of the End...


  • Canberra, Australia HAYS Full time

    Administrative Support Officer wanted to be a part of a passionate and committed team! **Your new company** This Administrative Support Officer role is with a well known Federal Government Department located in Canberra City, due to upcoming requirements and new projects they are looking to onboard a skilled Administrative Support Officer ASAP. **Your new...


  • Canberra, Australia HiTech Personnel Full time

    **Reference #**: - JF/JA0898**Title**: - Desktop Support Officer - 2nd Support - Federal Govt!**Category**: - ICT**Location**: - ACT**Work Type**: - Contract**Remuneration**: - $Neg**Term**: - 6mths + 12mths**Description**: - **Exciting opportunity within a Federal Government Department**: - **Initial 6 month contract + 12 month extension...


  • Canberra, ACT, Australia Randstad Full time

    We are seeking a highly skilled Administrative Support Officer to join our team at Randstad. The ideal candidate will have excellent attention to detail and strong written and verbal communication skills.Key Responsibilities:Provide general administrative support, including document management and scheduling.Manage incoming calls and emails, offering...


  • Canberra, ACT, Australia Randstad Full time

    We are seeking a highly skilled Administrative Support Officer to join our team at Randstad. The ideal candidate will have excellent attention to detail and strong written and verbal communication skills.Key Responsibilities:Provide general administrative support, including document management and scheduling.Manage incoming calls and emails, offering...


  • Canberra, Australia HAYS Full time

    Hays is seeking a Project Support Office & a Project Officer to support the Document Verification Services. **Your new company** You will have the opportunity to be a part of a Department that seeks to deliver, maintain, and improve, programs and policies for Australia's law and justice framework. **Your new role** Hays is sourcing both a Project Support...


  • Canberra, Australia HAYS Full time

    Project Support Officer opportunity in Canberra on a contracting basis. **Your new company** This Project Support Officer role is with a well known and highly sought after Federal Government Department located in Woden, due to upcoming requirements and new projects they are looking to onboard a skilled Project Support Officer ASAP. **Your new role** The...


  • Canberra, ACT, Australia Hudson Australia Full time

    Job Title: APS 4/5 Administration OfficerWe are seeking a highly skilled and experienced Administration Officer to join our team in the Federal Government. The successful candidate will provide high-level administrative support to our team, including:Providing general administrative support and assistance.Managing and maintaining inboxes.Providing...