Desktop Support Officer

4 weeks ago


Canberra, Australia HiTech Personnel Full time

**Reference #**:

- JF/JA0898**Title**:

- Desktop Support Officer - 2nd Support - Federal Govt**Category**:

- ICT**Location**:

- ACT**Work Type**:

- Contract**Remuneration**:

- $Neg**Term**:

- 6mths + 12mths**Description**:

- **Exciting opportunity within a Federal Government Department**:

- **Initial 6 month contract + 12 month extension options**:

- **Rewarding hourly rates**

One of Australia's most progressive Federal Government departments are looking to engage an experienced **MULTIPLE Desktop Support Officers **to provide level 2 support to an upcoming hardware rollout project. The successful **Desktop Support Officers **will be offered a **6 month** **contract with a 12 month extension option.**

The successful** Desktop Support Officers **will be responsible for, but not limited to.
- Support with the deployment of new laptops and hardware to users across Canberra and interstate offices.
- Assist users with data migration and ensuring a smooth transition for users onto new hardware.
- Assist to find solutions to ICT problems faced by users during the hardware rollout project and the business including supporting users through ICT change activities and digital innovation.
- iOS Mobile Device Management (MDM) configuration, administration, and training as required.
- Support with documenting and processing ICT assets into the asset register.

The successful **Desktop Support Officers **will have experience in the following:

- Demonstrated experience with a customer-focused approach to work
- Strong customer service skills
- Well developed interpersonal skills
- Good problem solving and troubleshooting skills across a wide range of technology and services



  • Canberra, Australia Infinite Talent Group Pty Ltd Full time

    Desktop Officers are responsible for providing strong customer service and technical support on a variety of technology and services to all staff. This includes working closely with multiple teams across the ICT Operations Branch. This role provides support and assistance to the Desktop team as well as being an active part of the broader departmental...


  • Canberra, Australia Infinite Consulting Full time

    Our Federal Government client requires the experience of multiple Level 2 Desktop Support Officers to support an upcoming hardware rollout project. This role provides support and assistance to the Desktop team as well as being an active part of the broader departmental Desktop Support Team. **Responsibilities include but are not limited to**: - Support...


  • Canberra, Australia Chandler Macleod Full time

    As one of the Australia's largest providers of human resources solutions, Chandler Macleod has a proven track record of unleashing potential in people and companies. For over 40 years Chandler Macleod's recruitment business has connected leading-edge projects and employers with outstanding business professionals. Our Federal Government client is seeking to...


  • Canberra, Australia PowerData Group Consulting Full time

    **Open to**: Must be able to obtain baseline clearance **Location**: ACT The ICT Operations Branch provides high quality ICT support and underpinning infrastructure services to the department, ensuring all staff in the department have access to stable and secure technology. The Desktop Support team sits within ICT Operations and are responsible for...


  • Canberra, ACT, Australia Department of Employment and Workplace Relations Full time

    We are looking for an experienced Desktop Support Officer to join our IT Team at the Department of Employment and Workplace Relations.About the TeamThe IT Workplace Support team provides critical support services to all users from the department and our client agencies across Australia.ResponsibilitiesManaging and developing junior staffParticipating in IT...


  • Canberra, Australia Experis Full time

    **Desktop Support Officer** **Our fed govt client is looking for a level 2 desktop support specialist to take on a 6 months contract!** Down below will be what you will responsible for: Desktop Officers are responsible for providing strong customer service and technical support on a variety of technology and services to all staff. This includes working...


  • Canberra, Australia Total IT Global Full time

    Provide 1st line IT support to end-users with their computing devices like desktop, laptop, mobile, printers, basic network devices and other IT peripherals, which includes testing, identifying, repairing, resolving, and documenting end user technical issues without violating the hardware warranty or security compliance requirement - Reimaging computers/hard...

  • Desktop Support

    4 weeks ago


    Canberra, Australia Talent International Full time

    **Job Details**: **Location** Canberra **Salary** AU$40 - AU$50 per hour **Job Type** Full Time **Ref** BBBH94565_1665469594 **Contact** Jordan Wagstaff **Posted** about 1 hour ago Our client is an organisation in the Defence industry that is at the forefront of technology and is one of the leaders in Australia's National Security. They are...

  • Desktop Support Lead

    3 weeks ago


    Canberra, Australia Omni Executive Full time

    **Vacancy No** VN248 **Employment Type** Full Time **Security Clearance Required** Negative Vetting 1 **Location of Role** Canberra, ACT **Job Details** - Since 2012, Omni has proudly stood as an Australian-owned company dedicated to serving clients across the Australian Government, Defence and Private Sector landscapes. Our strength, embodied by a...


  • Canberra, Australia CDC Data Centres Full time

    **About us**: Established in 2007, CDC Data Centres is Australia’s leading operator of sovereign, secure, world-class data centre facilities. Headquartered in Canberra with multiple facilities in the ACT, NSW and New Zealand, CDC’s diversified operations provide secure data centre configurations that support co-location, containerised and hyperscale...


  • Canberra, Australia MinterEllison Full time

    **Location**: Canberra **Contract Type**: Permanent MinterEllison is one of Australia’s largest law firms, with nearly 200 years of business history. We're known for our legal and consulting expertise - and for our inclusive and authentic character. Our purpose is to create sustainable value with our clients, people and communities. That means we have a...


  • Canberra, Australia Cleared ICT Full time

    Location: - Canberra - Sectors: - Cyber Security, Engineering, ICT - Employment type: - Contract - Salary: - AU$100 - AU$110 per hour - Contact name: - Daniel Crowe- Job reference: - BBBH1077_1675659031 - Published: - 1 minute ago Cleared ICT are supporting a government department who are looking to engage ICT Desktop Support Technician with TSPV...


  • Canberra, Australia HAYS Full time

    Are you passionate about technology and helping others? **Your new company** This Government Agency is a leading legal institution committed to excellence in service delivery. They operate across multiple states, providing essential services to the community. As part of this dedicated ICT Team, you’ll play a crucial role in ensuring seamless technology...


  • Canberra, Australia HIA Full time

    Client Services Applications and Desktop Support Officer - **Exciting opportunity to work with a leading association.**: - **Professional, supportive team environment**: - **2 full-time permanent roles available, located in either Canberra or Perth** **The Organisation** HIA has been proudly representing the Australian housing industry for over...


  • Canberra, Australia Rex Technologies Full time

    **Roles & responsibilities**: Desktop Technician will provide day to day local Required Technical Skills - Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting. **Functions include**: - Windows 10-11, Microsoft Active...


  • Canberra, Australia HAYS Full time

    Join a large FedGov Department and work in a high performing team with a focus on career development! **Your new company** The client is a well known and well established large Department that has recently remodelled several of its programs. This team has remained solid throughout, and is looking for an additional Desktop Support Officer to aid in the...


  • Canberra, ACT, Australia Canonical Full time

    About the Job:We are seeking a highly skilled Desktop Support Professional to join our team at Canonical. As a member of our support team, you will play a critical role in ensuring the smooth operation of our Linux desktop environments. This is a unique opportunity to work with cutting-edge technologies, collaborate with talented individuals, and contribute...


  • Canberra, ACT, Australia Department of Employment and Workplace Relations Full time

    We are seeking a Technical Desktop Support Specialist to join our IT Team at the Department of Employment and Workplace Relations.About the RoleThis exciting opportunity will see you providing technical desktop support services to all users from the department and our client agencies across Australia.ResponsibilitiesManaging BAU activities and workload of...


  • Canberra, Australia Australian Federal Police (AFP) Full time

    EMPLOYMENT TYPE - Ongoing Full time LOCATION - ACT; NSW; QLD; SA; VIC; WA AFP BAND & SALARY - Band 04, $80,821.00 - $95,010.00 JOB REFERENCE NUMBER - 12717 This advertisement is to fill current vacancies and create a merit pool for future ongoing or non-ongoing vacancies arising over the next 12 months. Did you know? The mission of the Australian...


  • Canberra, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. About the Role (your why) As a Desktop Support Team Lead, you will be responsible leading a team of end user services engineers within the IT Outsourcing group to...