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Injury Management Advisor

2 months ago

Adelaide Region SA, Australia Suncorp Group Full time

**Ensure quality decisions are made within claims management**:

- **Mentor and coach Claims Advisors**:

- **Adelaide location**

We are looking for an Injury Management Advisor to join our team in Adelaide on a permanent basis. The **Injury Management Advisor** is paramount to ensure the quality of the decision making process within claims management and promoting consistency in approach and compliance to legislation.

You will be responsible in providing clinical and injury management technical expertise to assess personal injury claims for treatment and rehabilitation requirements as well as being accountable for the coaching and mentoring of the Claim Advisors.

The role requires a constant customer focus by working with customers, third party providers, team members and health professionals to find solutions consistent with their recovery needs and the business objectives.

You will benefit from joining a dynamic team who are motivated and professional about what they deliver to customers, with a strong focus on execution and who are afforded autonomy and accountability in their day-to-day work.

**What you’ll do**
- Assess and advise on appropriate treatment and rehabilitation requirements
- Coach Claims Advisors to ensure a sound understanding of Injury Management is applied when making decisions
- Engage with service providers, claimants, solicitors, and claims staff, including attendance at Medical Case Conferences
- Support the leadership team to identify development opportunities and trends to improve individual and team performance

**What you’ll bring**
- Allied health or Nursing background and qualifications
- Demonstrated, hands-on face-to-face clinical injury management experience
- Prior CTP/Workers Compensation/Return to work experience will be advantageous

**What we can offer you**
- Discounts and offers on a range of retail favourite stores as well as banking and insurance products
- A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave
- Invest in your brighter future with ongoing study support and career development programs
- Give back to our communities with payroll giving, donation matching and paid volunteer leave
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

Employee benefits | Suncorp Group
- At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution._

**Advertised**: 22 May 2023 AUS Eastern Standard Time
**Applications close**: 02 Jun 2023 AUS Eastern Standard Time

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