Client Engagement Consultant

5 months ago

Greater Adelaide SA, Australia UnitingSA Full time

**About UnitingSA**:
UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs.

**Role Overview**:
Join UnitingSA's Aged Care team as the Client Engagement Consultant. The position will be pivotal in maximising leads to support a growth strategy for Community Aged Care. The Client Engagement Consultant will ensure that potential clients and external stakeholders have every opportunity to enhance their understanding of UnitingSA’s Aged Care service offerings, including Residential Aged Care.

**Key Responsibilities**
- Maximise opportunities in every lead to support growth in UnitingSA’s Community Aged Care.
- Strong understanding of HCP and CHSP guidelines.
- Provide responsive and exceptional customer service.
- Communicate comprehensive knowledge of available supports and services.
- Build and maintain positive relationships with relevant stakeholders.
- Create pathways to future lead generation to support a growth strategy.
- Respond promptly to all service enquiries.
- Offer efficient, frictionless and personalised service.
- Liaise with referrers in acute and sub-acute settings to help maintain a strong referral network of discharge planners.

**Skills & Experience**:

- A recognised qualification in sales or business administration, or successful performance related discipline and/or equivalent experience in a similar role (essential)
- Current SA Driver’s licence (essential)
- Excellent customer service skills and strong relationship-building capabilities.
- Attention to detail with strong administration skills.
- High level of proficiency with the Microsoft Office suite.
- High level of knowledge of the My Aged Care assessment process.
- Ability to interpret Aged Care Assessment Team (ACAT) assessments.
- Previous experience in a customer service or sales role, with a proven ability to deliver high-level customer service and convert leads into sales
- Demonstrated experience and commitment to delivering great client experiences, focused on meeting the needs of the client.

In return, you will work in a compassionate, respectful and just community in which all people participate and flourish.

**What we offer**:

- Unlock up to $15,900 in tax-free earnings with salary packaging, boosting your take-home pay
- Treat yourself to an extra $2,650 tax-free each year with our Meal and Entertainment Card
- Enhance your job perks with novated leasing, offering tax savings and financial flexibility
- 17.5% Annual Leave Loading
- Paid parental leave
- Strong commitment to personal and professional development
- Comprehensive Employee Assistance Program
- Additional perks including discounted health insurance

For a confidential discussion, please contact Alison Steen, Client Engagement Consultant on 08 8448 6281.

For further information, a full job description can be located on our website;

  • Client Relations Consultant

    5 months ago

    Greater Adelaide SA, Australia UnitingSA Full time

    **About UnitingSA**: UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs. **Role Overview**: Join UnitingSA’s Aged Care team as a Client Relations Consultant, covering...

  • Communications and Stakeholder Engagement Consultant

    6 months ago

    Adelaide Region SA, Australia Aurecon Group Full time

    Want to bring ideas to life? You’re in the right place. We’ve been a leading design, engineering and advisory company for decades. So why choose Aurecon? It really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything -...

  • Customer Engagement Consultant

    5 months ago

    Adelaide Region SA, Australia Bendigo & Adelaide Bank Full time

    Do more, dream more, become more. Welcome to Bendigo. Are you looking to take your career to the next level in customer service? Are you a great conversationalist with a curious nature? Are you up for the challenge of sharing with our customers how the bank can help? Do you want to play a role in helping customers achieve their financial goals? About the...

  • Managing Consultant

    5 months ago

    Greater Adelaide SA, Australia CGK Talent Full time

    1 | C G K M A N A G I N G C O N S U L T A N T P D POSITION DESCRIPTION MANAGING CONSULTANT RESPONSIBLE TO: Director - Rania Khoury COACHES/SUPPORTS: CGK Talent, Innovis, Samars Structural Engineers, Samaras Construction and Developments, Recruitment Consultants, newly appointed Internal team members. FUNCTIONAL RELATIONSHIP WITH: Internal: All...

  • Advocacy Campaigns Engagement Manager

    7 months ago

    Greater Adelaide SA, Australia Beaumont People Full time

    **ADVOCACY CAMPAIGNS ENGAGEMENT MANAGER** - Full-time, remote or hybrid position based ANYWHERE in Australia. - Combine your advocacy and engagement skills to drive critical campaigns to support the success of WWF who are a renowned conservation organisation. - Enjoy workplace flexibility including a monthly RDO’s, salary packaging and other incredible...

  • Client Engagement Officer

    5 months ago

    Adelaide Region SA, Australia Baptist Care SA Full time

    **About us**: Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We...

  • Client Engagement Officer

    5 months ago

    Adelaide Region SA, Australia Baptistcare SA Full time

    **About us**: Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We...

  • Client Services Officer

    5 months ago

    Greater Adelaide SA, Australia HAYS Full time

    Join this State Government Department for 2 months **Your new company** Is a leading Government Department dedicated to empowering individuals. As a Client Services Officer, you’ll play a crucial role in supporting stakeholders. **Your new role** As a Client Services Officer, you will: - Provide Exceptional Service: Deliver a high standard of service...

  • Principal Consultant

    5 months ago

    Greater Adelaide SA, Australia NRI Australia Full time

    About the role - Partner with the Consulting Sales and Capability Consulting teams to identify, support and lead sales opportunities around the Testing space and market demands. - Maintain and manage account plans for associated clients and provide insight for sales enablement - Promote capability/area of expertise into clients and create sales leads by...

  • Principal Consultant

    6 months ago

    Greater Adelaide SA, Australia NRI Australia Full time

    About the role - Partner with the Consulting Sales and Capability Consulting teams to identify, support and lead sales opportunities around the Architecture space and market demands. - Maintain and manage account plans for associated clients and provide insight for sales enablement - Promote capability/area of expertise into clients and create sales leads by...

  • Principal Consultant

    6 months ago

    Greater Adelaide SA, Australia NRI Australia Full time

    About the role - Partner with the Consulting Sales and Capability Consulting teams to identify, support and lead sales opportunities around the Business Analysis space and market demands. - Maintain and manage account plans for associated clients and provide insight for sales enablement - Promote capability/area of expertise into clients and create sales...

  • Principal Consultant

    6 months ago

    Greater Adelaide SA, Australia NRI Australia Full time

    About the role - Partner with the Consulting Sales and Capability Consulting teams to identify, support and lead sales opportunities around the Data & Analytics space and market demands. - Maintain and manage account plans for associated clients and provide insight for sales enablement - Promote capability/area of expertise into clients and create sales...

  • Principal Consultant

    6 months ago

    Greater Adelaide SA, Australia NRI Australia Full time

    About the role - Partner with the Consulting Sales and Capability Consulting teams to identify, support and lead sales opportunities around the Change Management space and market demands. - Maintain and manage account plans for associated clients and provide insight for sales enablement - Promote capability/area of expertise into clients and create sales...

  • Principal Consultant

    6 months ago

    Greater Adelaide SA, Australia NRI Australia Full time

    About the role - Partner with the Consulting Sales and Capability Consulting teams to identify, support and lead sales opportunities around the Project & Program Management space and market demands. - Maintain and manage account plans for associated clients and provide insight for sales enablement - Promote capability/area of expertise into clients and...

  • Implementation Consultant

    5 months ago

    Greater Adelaide SA, Australia Nudge Group Full time

    Purpose driven software helping aged care - Work with clients from initial planning to go-live - 5 days in the office - Adelaide based **The software Implementation Consultant will perform the following tasks**: - Manage client implementations from start to finish - Train clients on how to use the software - Liaise with clients and provide support...

  • Principal Environmental Consultant/planner, Sa

    2 months ago

    Greater Adelaide SA, Australia Umwelt Full time

    **Location**: Adelaide **About The Role** Due to continuous growth, our Adelaide team is seeking a Principal Environmental Consultant/Planner to lead and manage planning and approval projects, and environmental impact assessments for major infrastructure, renewables, mining, and government sectors throughout South Australia (with potential opportunities to...

  • Client Relations Manager

    5 months ago

    Greater Adelaide SA, Australia Rehab Management Full time

    Voted #1 Best Place to Work in Australia 2022 in Healthcare by AFR - Work/life balance is #1 priority - paid parental leave, pet & volunteering leave - Work on a highly established, well-tenured team under an exceptional manager Are you passionate about building strong client relationships and driving business success? We are seeking a dynamic and...

  • Servicenow Consultant

    5 months ago

    Greater Adelaide SA, Australia Sysintegra Pty Ltd Full time

    We are currently looking for expert ServiceNow Consultants for our Melbourne and Sydney team. Following are the required skills and experience for these positions: - Experience in Configuration Management Database (CMDB) - ServiceNow ITSM Configuration and Development skills. - Ability to consultatively engage with our customers for requirements analysis...

  • Servicenow Consultant

    5 months ago

    Greater Adelaide SA, Australia Sysintegra Pty Ltd Full time

    We are currently looking for expert ServiceNow Consultants for our Melbourne and Sydney team. Following are the required skills and experience for these positions: - Experience in Configuration Management Database (CMDB) - ServiceNow ITSM Configuration and Development skills. - Ability to consultatively engage with our customers for requirements analysis...

  • Design & Client Relationship Manager

    2 months ago

    Greater Adelaide SA, Australia Essential HR Full time

    Generous salary plus commission - Fantastic opportunity to develop your career in residential housing design - We value innovation, customer satisfaction, and creativity **About Century Homes** A family business, that’s a premier custom residential builder in South Australia. We are dedicated to turning dreams into reality, with uniquely crafted homes...