Client Engagement Officer
6 months ago
**About us**:
Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We find ways to make people's lives better.
**About the role - Part-time 0.8FTE, Must Work Mondays and Fridays**
The Client Engagement Officer will be the first point of contact for people with disability and will be responsible for responding to all NDIS inquiries in a timely and professional manner. Working with clients and families, you will establish a client’s needs and preferences and work with Baptist Care SA staff to establish service capacity and provide a service pathway that suits each individual client. You will also play an important role in supporting clients to transition into receiving supports provided by our service delivery teams.
- Key Responsibilities will include, but not limited to:_
- Ensure a client-centred, customer service focussed approach to service delivery, actively engaging with clients and families to meet client needs and ensure a positive experience throughout the intake and assessment process.
- Manage own caseload of new/existing NDIS funded clients seeking services from Baptist Care SA through engagement with clients, families, service delivery teams and other stakeholders.
- Support our service delivery team and corporate service units, to meet the needs of clients.
- Establish and maintain good relationships and partnerships with clients, advocates guardians, other agencies and service providers and community stakeholders to facilitate effective client intake and plan renewals.
- Ensure efficient use of resources to meet quality standards; assist in achieving compliance against government requirements.
**About You**:
Being an Experienced Client Engagement Officer, you will provide advice and support to people with disability to help them access a range of disability services provided by Baptist Care SA and achieve their goals.
- You will also bring the following skills and experience:_
- Relevant qualifications or demonstrated relevant experience working within a NDIS environment.
- Previous experience in a client service role.
- Experience working with people with disability or community services.
- Experience using client management systems and databases to maintain records and prepare reports.
**Specific Requirements**:
- Full unrestricted South Australia Driver’s Licence
- DHS Working with Children Check
- National Police Clearance (or willing to obtain)
- First Aid Certificate (or willing to obtain)
- Safe Environments for Children and Young People (or willing to obtain)
- Travel within South Australia and interstate required
- A fully insured and roadworthy compliant vehicle (roadworthy check required)
**Why work for us?**
Baptist Care SA offers a flexible and supportive environment where you are encouraged to be the best version of yourself.
- You’ll also receive:_
- A competitive salary on SCHADS Award (Level 4)
- Salary Sacrifice to increase your take home pay
- A corporate health plan with BUPA offering discounted health insurance
- Employee Assistance Program
- A commitment to Aboriginal & Torres Strait Islander Employment and other initiatives that are included in our Reconciliation Action Plan (RAP)
- Support for Aboriginal & Torres Strait Islander employees cultural and community obligations, including NAIDOC Leave and up to five days Paid Cultural Leave
-
Client Engagement Officer
6 months ago
Adelaide Region SA, Australia Baptist Care SA Full time**About us**: Baptist Care SA works collaboratively with South Australians from all walks of life. We provide Camping and Adventure Programs, Disability Services, Homelessness Services, Out of Home Care and Youth, Family and Community Programs. We are committed to finding a way forward for everyone we serve and supporting them to achieve their life goals. We...
-
Client Engagement Consultant
6 months ago
Greater Adelaide SA, Australia UnitingSA Full time**About UnitingSA**: UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs. **Role Overview**: Join UnitingSA's Aged Care team as the Client Engagement Consultant. The...
-
Client Service Officer
6 months ago
Adelaide Region SA, Australia Calvary Full timeCalvary Home Care Client Service Officer - Adelaide Make a difference at one of Australia’s leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment Our client services officer plays a key role in liaising with staff, clients and their families and ensuring that our services are...
-
Client Service Officer
7 months ago
Adelaide Region SA, Australia Entree Recruitment Full time**Full-time 12-month contract | Located in the Adelaide CBD | $70,000 + super** - ** Provide exceptional customer service and build relationships** - **Fast-paced, supportive working environment** **About the Company** As a significant employer in South Australia, our client is a diverse member-based association that positively impacts the lives of its...
-
Client Services Officer
7 months ago
Adelaide Region SA, Australia HAYS Full timePotential for part-time hours negotiable **Your new company** Your new company is an accounting and financial planning firm based in the CBD seeking a permanent Client Services Officer to join their accounting team. **Your new role** Your new role as Client Services Officer will be responsible for duties not limited to: - Database management - Updating...
-
Client Services Officer
7 months ago
Adelaide Region SA, Australia Danny Met Sally Full timeAttractive Salary & Incentives - Additional Leave Benefits - Career Development Opportunities **About Us** *** Danny Met Sally is a National Premium Disability Service Provider with a difference. We are the fastest growing disability service provider in Australia, - let us tell you why. The philosophy that drives our organisational purpose is to support...
-
Coordinator
1 month ago
Adelaide, Australia Client Full timeDescription Position at WavemakerClient Coordinator At Wavemaker, we believe there always is a better way to grow. By Positively Provoking Growth for our clients, our people and our partners, we shape decisions and experiences through media, content and technology. We are part of GroupM and WPP; the largest media buying...
-
Ndis Client Support Officer
6 months ago
Adelaide Region SA, Australia FrameWork Search and Select Health Full time**$30 per hour + super + benefits (with the view to increase)**: - **Location - Southern Suburbs of Adelaide**: - **Permanent part-time role (3 days per week) with the option of progressing to full time**: - **Flexible working environment, extensive training & support & more on offer** **About The Organisation** At the heart of their philosophy, is a...
-
Client Services Officer
6 months ago
Greater Adelaide SA, Australia HAYS Full timeJoin this State Government Department for 2 months **Your new company** Is a leading Government Department dedicated to empowering individuals. As a Client Services Officer, you’ll play a crucial role in supporting stakeholders. **Your new role** As a Client Services Officer, you will: - Provide Exceptional Service: Deliver a high standard of service...
-
Community Engagement Officer
2 months ago
Greater Adelaide SA, Australia Sonder AU Full timePosted: 25/10/2024 Closing Date: 01/11/2024 Salary: $73,795.00 - $79,135.00 Job Type: Permanent - Part Time Location: Kaurna Country, Sonder & headspace Marion Job Category: Healthcare & Medical **Who are we?** headspace is Australia’s leading youth mental health organisation, providing a range of comprehensive services for young people aged 12 - 25...
-
Client Manager
6 months ago
Adelaide Region SA, Australia ABN Australia Full timeA key role in the delivery and management of client services - Lead a team of talented professionals - Grow your career as we grow the business together **WE SUPPORT FLEXIBLE AND REMOTE WORKING ARRANGEMENTS** **About Us** ABN Australia has been providing business registration and compliance services to both domestic and international customers for over 40...
-
Client Administration Assistant and Scheduler
6 months ago
Adelaide Region SA, Australia Essential HR Full timeBe part of an innovative South Australian organisation experiencing rapid growth - Join a team who are passionate about caring for and developing people - Use your high-level administration and excellent customer service skills **About the organisation**: Just Therapy is committed to supporting people living with disability to maximize their individual NDIS...
-
Community Engagement Officer
5 days ago
Greater Adelaide SA, Australia Nunkuwarrin Yunti Full timePosted: 19/12/2024 Closing Date: 19/01/2025 **Job Type**: Permanent - Full Time Location: Wakefield St, Adelaide Job Category: Community Services and Development **About Nunkuwarrin Yunti**: Nunkuwarrin Yunti, the foremost Aboriginal Community Controlled Health Organisation in Adelaide aims to promote and deliver improvement in the health and wellbeing...
-
Aps3 Client Contact Officer
1 month ago
Greater Adelaide SA, Australia Department of Veterans' Affairs Full timeSalary Range: $70,632 - $75,875 + Attractive Superannuation The Department’s Veterans’ Access Network (VAN) is the Departments first point of contact for general client enquiries and interactions. VAN offices are located in all capital cities and in regional locations across the country, and form part of a national work unit to provide high quality and...
-
Program Engagement Officer
6 months ago
Greater Adelaide SA, Australia Department of Employment and Workplace Relations Full timeAPS Level 6 - Adelaide, SA; Alice Springs, NT; Bendigo, VIC; Brisbane, QLD; Canberra, ACT; Darwin, NT; Hobart, TAS; Mackay, QLD; Melbourne, VIC; Newcastle, NSW; Orange, NSW; Perth, WA; Sydney, NSW; Townsville, QLD - $94,332 - $103,731 **About the Department of Employment and Workplace Relations** We enable access to quality skills, training and employment...
-
Community Engagement Officer
8 months ago
Greater Adelaide SA, Australia Hudson Australia Full timeAre you ready to make a real impact on community engagement? Join this State Government agency focused on emergency services as a Community Engagement Officer and Training Module Developer and ignite positive change across our volunteer network! In this thrilling role, you'll spearhead the creation of a cutting-edge training module focused on community...
-
Payments Officer
7 months ago
Adelaide Region SA, Australia Talent International Full timeaustralia adelaide contract negotiable**Payments officer** **Adelaide Based Role** **Initial Contract for 12 Months with Possible Extension** **Due to the nature of the role (Federal Government position), only Austrlain Citizens will be considered** One of our clients is looking for a Payments Officer based in Adelaide who can work with internal and...
-
Client Services Technician
7 months ago
Adelaide Region SA, Australia Talent International Full timeaustralia adelaide permanent negotiable- **Adelaide based role**: - **Permanent opportunity**: - **Relevant Experience required** Our client is currently seeking an energetic and experienced Support Officer to work on a permanent fulltime basis in Adelaide. The primary focus is to provide quality Installation, Implementation, Training and Support services...
-
Communications and Stakeholder Engagement Consultant
7 months ago
Adelaide Region SA, Australia Aurecon Group Full timeWant to bring ideas to life? You’re in the right place. We’ve been a leading design, engineering and advisory company for decades. So why choose Aurecon? It really comes down to one, crucial question: what kind of world do you want to create for the next generation? Truth is, the decisions being made right now will determine the future of everything -...
-
Science Communications and Engagement Officer
7 months ago
Greater Adelaide SA, Australia Department of Agriculture, Fisheries and Forestry Full timeEL 1 - $115,663 - $124,403 per annum plus superannuation - Australian Chief Veterinary Office Division - Adelaide, SA,Brisbane, QLD,Cairns, QLD,Canberra, ACT,Hobart, TAS,Melbourne, VIC,Sydney, NSW,Other - _Help promote and raise awareness about Australia's animal health and biosecurity._ - _Flexible work options available._ **Who we are** The Australian...