Team Supervisor

3 weeks ago

Norwest Business Park, Australia Virgin Active Full time

Inspire a real food revolution with food that's simple, seasonal and sourced for sustainability
- Lead operational excellence and deliver refreshing customer experiences
- Nourish your wellness with access to world-class gym facilities at Baulkham Hills

KAUAI aims to make healthy eating tasty, easy and accessible, and is now perfectly placed within the Virgin Active Group to bring their global vision of wellness to their members and customers alike.

KAUAI is South Africa's biggest healthy, fast casual restaurant group, with over 180 stores across South Africa, Namibia, Botswana, Scotland, the Netherlands and Thailand and will launch our business on Aussie shores in 2023.

We believe in a better future for good food. So, every day we start from scratch finding fresh ways to bring people food that's simple, seasonal and sourced for sustainability. Our menu's made to fit all kinds of diets with easy on-the-go options and always a healthy variety of choices.

**About the role:
**Reporting to the Store Manager and Area Manager, you'll manage the day-to-day operations of a cafe at Virgin Active Norwest.
- In a nutshell: _
- You'll plan and prepare work schedules, assigning crew members to specific duties
- You'll ensure store staff are trained and component, following correct processes and procedures
- You'll coach, lead and motivate crew members who are on site
- You'll conduct store audits, addressing and gaps and concerns
- You'll maintain appropriate stock levels through ordering, receiving and rotation processes
- You'll ensure all product checklists, and the management check book are completed on a daily basis
- You'll execute sales promotion activities and direct crew members for merchandise displays
- You'll manage controllable costs against set budgets for the store, ensuring that the budget is adhered to
- You'll assist in recruiting and interviewing all general crew and cashiers in line with Kauai recruitment processes

**All about you:
- You have aligned experience in a cafe environment and understand the importance of food safety rules
- You're comfortable working with a 7-day rotating roster
- You love to create refreshing experiences for people as much as you love to guarantee a super safe and presentable environment for all
- You are people focused. You're warm, honest and genuine. You get a kick delivering and teaching others operational excellence
- You are self-assured. You listen intently. You speak eloquently. You can explain just about anything to anyone and you're comfortable communicating at all levels
- You are driven. You're perceptive, you ask questions, and you strive to understand. You enjoy solving problems. You don't get flustered easily. You're comfortable managing your time and can be counted on to deliver
- You have a can-do approach. You think on your feet. You're cool with ambiguity, and you roll with the punches when things change
- You're comfortable working within budgets and understand commercial implications of decisions. A+ for you

**What you'll get from us:
- A brand all about inspiring a real food revolution
- A culture that's built on keeping it real
- A free membership for you (and your buddy after 12 months) to workout at Virgin active
- Discounted personal training with Virgin Active
- Special deals with our retail and service partners
- Confidential 24-hour support via our employee assistance program

We like to be normal, not formal

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