Administration Assistant/coordinator

5 months ago


West Perth, Australia Insurance Australia Group Full time

Have meaningful impact as an **Administration Coordinator**

**YOUR ROLE**
We have a full-time permanent opportunity to become a key member of our Workers Compensation & Underwriting Business Unit based in West Perth. The purpose of the role is to provide administrative service and support to the Workers Compensation & Underwriting Business Unit and its customers, to ensure high service levels are delivered and maintained.

Your daily tasks include but not restricted to:

- Workcover Online Portal data entry
- Mailbox Management
- Incoming phone calls (Direct, transfer and/or assist when possible to customers)
- Work closely with & provide support to offshore team
- Provide support to the Claims and Underwriting teams as required
- Quality Control Audits
- Initial Notification claim management
- Noise Induced Hearing Loss claims lodgement
- EFT information data entry
- Reporting
- Excel Spreadsheet management
- Debt recovery management
- Claims system data entry
- Photo Copying
- Record Data management
- Catering
- Couriers

This role offers hybrid working, with flexibility to work from home up to 3 days per week after training. You will be required to attend office regularly during 4-week training period.

**Please note**: To work from home, you will need high speed internet connection and a private home office set up. 

**Applications close on 20 February, unless filled prior.**

**ABOUT YOU**

To be successful in the role, you will need:

- Previous administration or customer service experience.
- Strong and consistent data management skills
- Strong customer focus including well developed customer service skills
- High level of communication (verbal & written) in a fast-paced environment
- Ability to develop successful working relationships with stakeholders and other team members.
- Good attention to detail
- HSC or equivalent

**ABOUT US **

IAG is the largest general insurance group in Australia and New Zealand. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest. 

You’ll know our brands - NRMA Insurance, CGU, WFI, ROLLiN’, AMI, NZI, and State Insurance to name a few. Together they turn our IAG purpose of making your world safer into action by helping, supporting ambitions and making insurance accessible.

We celebrate unique viewpoints shaped by life experiences, cultures and passions. We expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We’re also guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses and communities. Collaborating on Indigenous-led solutions that enable growth, develop resilience and create meaningful change.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including women in senior leadership, Indigenous empowerment and creating inclusive environments. We're committed to being a safe and supportive workplace for all our employees.  We do this because we’re ready for you.

All this shows up in what we offer:

- Grow your financial future with 13% superannuation as standard
- Access up to 50% off personal insurance, including home and motor insurance
- Be part of a net zero business by 2050
- Join great employee network communities
- Grow your career through dynamic secondments

**What’s next?**

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount
- Professional development assistance
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in WEST PERTH, WA 6005


  • Service Coordinator

    5 months ago


    Perth, Australia ABN Group Full time

    **Service Coordinator / Administration Assistant**: - 493109 - Perth - Administration/Support Service - Full-time (Fixed Term) - Add to favourites Favourite View favourites An excellent opportunity exists for a highly motivated individual to join our busy Service Department. **Our Company** The Maker Designer Kitchens (part of the ABN Group) is located...


  • Perth, Australia Hudson Australia Full time

    Temp to Perm Opportunity Full Time Position Immediate Start Available We are seeking an organized and versatile Administrative Coordinator to join our clients team within their renewable energy business. As an Administrative Coordinator, you will play a crucial role in providing office support and coordination across various functional areas. You will be...


  • West Leederville, Australia Evolve WA Full time

    We are currently seeking am Administration Assistant to help our Training Coordinator and provide administrative and hospitality support for training courses and events. The role includes reception / customer service, general administration, assistance with event delivery and preparing event resources. The hours are fairly flexible, but we would like...


  • Perth, Western Australia ABN Group Full time

    About the RoleAs a Management Assistant at ABN Group, you will be responsible for providing administrative support to our Homebuyers Centre management team. This role involves coordinating calendars and emails, assisting with administrative tasks, and contributing to team meetings.Key ResponsibilitiesCoordinate and manage calendars and emails for HBC...


  • Perth, Western Australia McDermott International Full time

    Job Overview:This role plays a key administrative role in supporting the Project Team, working closely with the Principal Administrative Assistant and other Administrative Assistants to meet the administration needs of the team.Key Responsibilities:Collaborate with the Project Team to provide administrative support and services.Act as a liaison between the...


  • West Melbourne, Australia Australian Red Cross Lifeblood Full time

    Be the welcoming face of Lifeblood in Melbourne Permanent full-time opportunity Melbourne Processing Centre, West Melbourne, VIC Discover life-giving possibilities Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: to give life. Together, we want to help...


  • Lane Cove West, Australia Strategic Remedial Solutions Full time

    **ABOUT THE COMPANY**: Strategic Remedial Solution boasts over 30 years of industry experience, servicing the greater Sydney area and catering to all aspects of remedial work. Engaging in various projects for major consultancies, we take pride in being industry leaders, consistently delivering top-quality results for our clients. With an unwavering emphasis...


  • Perth, Western Australia Mills Recruitment Full time

    About the Role:We are seeking an experienced Administrative Coordinator to join our team at a leading cabinet manufacturing business. As an Administrative Coordinator, you will play a pivotal role in providing excellent office support and maintaining a friendly and professional demeanor.Key Responsibilities:Provide administrative support to two directors,...


  • Perth, Western Australia Randstad Full time

    Executive Assistant OpportunityWe are seeking a highly organized and detail-oriented Executive Assistant to join our team at Randstad. As an Executive Assistant, you will provide administrative support to our clients, ensuring the smooth operation of daily activities and facilitating effective communication.Key Responsibilities:Coordinate and oversee diary...


  • Perth, Western Australia Nexia Full time

    Personal Assistant OpportunityWe are seeking a highly organized and proactive Personal Assistant to join our Business Advisory team at Nexia. As a key member of our team, you will provide administrative support to our directors and managers, ensuring the smooth operation of our business.Key ResponsibilitiesManage diaries and inboxes, coordinate meetings, and...


  • Perth, Western Australia Michael Page Full time

    {"title": "Administrative Assistant", "content": "About the RoleWe are seeking an experienced Administrative Assistant to join our team at Michael Page. As an Administrative Assistant, you will provide high-level administrative support to our clients and candidates, ensuring seamless communication and efficient workflow.Key ResponsibilitiesProvide...


  • Newcastle West, Australia Catholic Schools Office, Diocese of Maitland-Newcastle Full time

    Posted: 14/10/2024- Closing Date: 27/10/2024- Job Type: Temporary- Location: Newcastle West- Job Category: Administration & Office SupportThe Catholic Schools Office (CSO) is currently seeking a temporary full-time Administration Assistant - Religious Education and Spirituality to join the team until 17 April 2025. The Catholic Schools Office (CSO) is...


  • Perth, Western Australia Nexia Full time

    Personal Assistant OpportunityWe are seeking a highly organized and proactive Personal Assistant to join our Business Advisory team at Nexia. As a key member of our team, you will provide administrative support to our directors and managers, ensuring the smooth operation of our business.Key ResponsibilitiesManage diaries and inboxes, coordinate meetings, and...


  • Perth, Australia Amalgam Recruitment Full time

    **Responsibilities of the Position**: **The Recruitment Consultant position description includes but is not limited to**: - **Administrative Duties**: - **Database maintenance**: - **Administrative Consultant Duties**: **Administrative Duties** - Answering phones within 3 rings - Assisting in payroll, accounts payable and accounts receivable as required -...


  • West Perth, Australia Klohn Crippen Berger Full time

    KCB Australia’s Perth office has created an immediate opening for an Office Administration Assistant to support the Australasia groups Perth team. Reporting to the Manager, WA, and with support from the Brisbane office services team, the role will provide a wide range of office and project support. We are ideally looking for a motivated team player who has...


  • Perth, Western Australia The Salvation Army Full time

    About The Salvation ArmyThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. Our mission is to make a positive difference in the lives of people who need help most.About the RoleWe are seeking a highly skilled...


  • Perth, Western Australia The Salvation Army Full time

    About The Salvation ArmyThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. Our mission is to make a positive difference in the lives of people who need help most.About the RoleWe are seeking a highly skilled...


  • Perth, Western Australia Nexia Full time

    Personal Assistant OpportunityWe are seeking a highly organized and proactive Personal Assistant to join our Business Advisory team at Nexia. As a key member of our team, you will provide administrative support to our directors and managers, ensuring the smooth operation of our business.Key ResponsibilitiesManage diaries and inboxes, coordinate meetings, and...


  • Perth, Western Australia WT Partnership Full time

    Job Title: Office AdministratorWe are seeking an experienced Office Administrator to join our team at WT Partnership. As an Office Administrator, you will play a crucial role in ensuring the smooth and efficient operation of our Perth office.Key Responsibilities:Manage and produce high-quality documents, including proposals, reports, and email correspondence...


  • Perth, Western Australia The Salvation Army Full time

    About The Salvation ArmyThe Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. Our mission is to make a positive difference in the lives of people who need help most.About the RoleWe are seeking a highly skilled...