National Manager, Social Work Services

2 weeks ago


Canberra, Australia Australian Government Services Australia Full time

SES Band 1
- Canberra

**Job Number**:EXT-SESB-2023-1255
**Job Title**:National Manager, Social Work Services
**Classification**:SES Band 1

**Job Type**:Ongoing,Non-ongoing
**Employment Type**:Full-time
**Group/Division/Branch**:Customer Service Delivery / Smart Centres Operations / Social Work Services
**Location/s**:Canberra
- Delivery of social work services and professional support
- Support the delivery of world class services

Services Australia (the agency) is at the frontline of government service delivery, supporting millions of Australians. We’re making government services simple, so people can get on with their lives. Our goal is to make it easier to engage with the services Australians rely on.

To achieve this goal, we’re modernising the way we work to deliver a simple, helpful, respectful and transparent experience for customers.

We support the economic, health and social wellbeing of Australia by delivering high-quality services and payments to the community on behalf of government. Our agency’s responsibilities include Centrelink, Medicare and Child Support services, as well as whole of government services such as myGov.

The National Manager, Social Work Services provides leadership, strategic advice and professional expertise on behalf of the agency to support quality services and improved outcomes for customers. As a key member of Services Australia’s executive the role provides professional and timely advice to the Minister, the Chief Executive Officer and senior executives.

The role provides expert advice and support across the agency regarding the delivery of quality services and programmes to customers in response to customer circumstances including mental health, homelessness, unsupported youth, family and domestic violence.

As part of a whole-of-government response, on behalf of the agency the role is also responsible for leading the social work services emergency management capability to support Australians affected by disasters, emergencies and terrorist attacks.

This role may be filled as an ongoing or non-ongoing (fixed term) appointment.

An order of merit may be established.
- A degree or equivalent in Social Work
- Accredited membership of the Australian Association of Social Workers
- Working with Children or Vulnerable People check

The role is located in Canberra.

**Salary and benefits**
- The Senior Executive Band 1 level offers an attractive remuneration package, including 15.4% superannuation and salary packaging options.
- Conditions that support your health, wellbeing and lifestyle.
- Generous leave provisions, including accruable annual leave of 23 days per year with the capacity to purchase an additional 4 weeks annual leave per year after 12 months service.
- Accruable personal leave including sick and carers leave at 18 days per year.

**Eligibility**

You will need to pass our pre-employment screening process, which includes a pre-employment check, and where relevant, a working with children and vulnerable people check.

You will also need, or have the ability to acquire an Australian Government security clearance, to the appropriate level for the position. This will be arranged for you, if successful.

**Apply



  • Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS3 - Administration Officer, National Library Bookshop**: - Join a small and dynamic team at the National Library Bookshop in a full time ongoing APS3 role - We are seeking someone with a passion for Australian publishing, books and gifts to join our team - Be responsible for supervising a small team in...


  • Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS4 - Senior Administration Officer, Social Media and Communications**: - Cultivate online communities, fostering a sense of belonging among followers - Be part of a supportive and collaborative Communications and Marketing team - A great opportunity to build on your social media and digital marketing...


  • Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS 4 Program Assistant, Social Media and Communications**: - Cultivate online communities, fostering a sense of belonging among followers - Be part of a supportive and collaborative Communications and Marketing team - A great opportunity to build on your social media and digital marketing capability The...


  • Canberra, Australia Australian National University Full time

    **Classification**:Senior Manager 1 (Administration) **Salary package**:$122,133 - $127,967 per annum plus 17% superannuation **Term**: Full time, Continuing - Join a dynamic team in supporting a wide variety of research and teaching activities - Lead the College forward in establishing and managing a safe work environment **College overview** The...


  • Canberra, Australia Australian National University Full time

    **Classification**:ANU Officer 7 (Technical) **Salary package**:$92,100 - $96,713 per annum plus 17% superannuation **Term**: Full-Time, Continuing **Position overview** The ANU School of Art & Design seeks an experienced Technical Services Team Coordinator to manage and lead our dynamic team of technical officers, supporting the School in achieving...

  • Reading Room Services

    2 weeks ago


    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **EL1 - Assistant Director, Reading Room Services**: - Manage the National Library's reading rooms and information and research services - Lead, support and manage a team of library professionals to support face to face and online users of Library services - Work at one of the world's leading libraries and...

  • National Edposit

    1 week ago


    Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **EL1 - Assistant Director, National edposit (NED) Implementation**: - Manage the National edeposit (NED) product lifecycle - Manage the service provider relationship with NED member libraries - Join an iconic national cultural institution in this newly created position The National Library is seeking to...


  • Canberra, Australia Communities@Work Full time

    Canberra - Full-Time Communities at Work is Canberra's largest not-for-profit community organisation, working with our community to build a resilient, sustainable, and socially inclusive community. With over 40 years' experience in the ACT and Capital Region, we provide a wide range of high-quality early education and care services and community services...


  • Canberra, Australia ACT Government Full time

    **Social Work Allied Health Assistant** **Full-time Permanent**: **Closes: 29 January 2023**: **Classification**: Allied Health Assistant 3 **Salary**: $69,915 - $77,593 plus superannuation **Position No**: 506777 **Directorate**: Calvary Health Care ACT (Public) **Advertised (Gazettal date)**: 13 January 2023 Reference Number: 506777 **Career interest...


  • Canberra, Australia Australian National University Full time

    **Classification**: Senior Manager 1 (Information Technology) **Salary package**: $122,133 - $127,967 per annum, plus 17% superannuation **Terms**: Full time, Continuing (Contingent Funded) - Rewarding career supporting world class research of high social and economic impact - Flexible working arrangements to encourage a healthy work/life balance -...


  • Canberra, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life...


  • Canberra, Australia National Library of Australia Full time

    My Forms - My Tests - My Interviews - My Details **APS6 - Program Manager, Reference & Reader Service Experience**: - Opportunity to work at one of Australia's leading cultural institutions - Lead a team responsible for the Library’s reference and research support services - Help connect with communities and connect communities with their national...

  • National Events

    7 days ago


    Canberra, Australia Adecco Full time

    Fantastic opportunity to utilize your event management skills - Grow your experience working closely with our amazing Recruitment & Operations - Collaborate on an exciting portfolio in an innovative environment A National Events & Engagement Manager is responsible to work on nationwide event strategy with a focus to support the recruitment strategy for...

  • Service Officer

    3 days ago


    Canberra, Australia Australian National University Full time

    **Classification**:ANU Officer 5 (Administration) **Salary package**:$77,399 - $84,434 per annum plus 17% superannuation **Term**: Full time, Continuing - Play a vital role in providing education support services to College of Engineering, Computing & Cybernetic academics - Provide high quality advice and support to stakeholders across the College and...


  • Canberra, Australia Ignite Specialist Recruitment Services Full time

    Ignite have partnered with an a well-respected NFP Client who are looking to have a Social and Online Media Specialist to join their team to assist in creating innovative and engagement communication and media material for the business. **OUR CLIENT**: Our client focuses in delivering health outcomes for local and regional communities, often negotiating and...


  • Canberra, Australia The National Archives of Australia Full time

    **Job No**: 496340 **Work Type**: Full time **Location**: Canberra The Transfer Team, Collection Operations, manages the process of transferring highly significant Commonwealth records from Australian Government agencies and entities into permanent custody of the National Archives. The team provides advice and support to agencies to meet their obligations...


  • Canberra, Australia JLL Full time

    JLL supports the Whole You, personally and professionally. What’s your ambition? Is it a big goal or small steps? Professional or personal? We’d like to know because we make your ambitions our business. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading...


  • Canberra, Australia Xaana.Ai Full time

    **About Xaana.ai** Xaana.Ai is a global AI enterprise with leading capabilities in digital, cloud, and data science. We are writing a new chapter in human history by unveiling an unprecedented AI-driven process automation platform to the world. We believe in Collaborative Intelligence (CINTEL) to move beyond machines replacing people or automating their...

  • Service Officer

    4 days ago


    Canberra, Australia Australian National University Full time

    **Classification**:ANU Officer Grade 5 (Administration) **Salary package**:$74,782 - $81,579 per annum plus 17% superannuation **Term**: Full-time, Continuing - Promote, support and foster better outcomes for our students and community, both within and outside the College - Enable better collective outcomes and contribute to the overarching College-wide...


  • Canberra, Australia Australian National University Full time

    **Classification**:ANU Officer Grade 6/7 (Administration) **Salary package**:$84,019 - $96,713 per annum plus 17% superannuation **Term**: Full-time, Continuing - Work collaboratively with other teams within the College and broader ANU - Provide high-quality service to stakeholders in the College community **College overview** The Australian National...