Customer Service Representative

5 days ago


Melbourne City Centre, Australia Recoveriescorp Full time

**Job no**: 493162
**Work type**: Contract, Full-time
**Location**: Melbourne CBD
**Categories**: Customer Service

Working as a Customer Services Representative, you will be the front line of our operations with the responsibility of connecting and engaging with our customers. You will deliver high levels of customer service to provide tailored solutions based on the customer's unique situation.

**In this role, you will;**
- Manage inbound & outbound customer calls
- Update billing information and support billing enquiries
- Provide tailored payment solutions
- Action interaction file notes for every call

**Key details;**
- Start Date: Monday 6th January 2025
- Interviews commencing: 17th December 2024

**What you’ll bring;**
- Previous work in customer service (face to face or contact centre) and/or front facing hospitality
- Experience in telecommunications
- Computer literacy skills including Microsoft Office Suite
- Communication and Engagement skills

**What’s in it for you;**

Working at Recoveriescorp, you will have access to employee discounts, income protection insurance, 24/7 EAP support, discounted health insurance + health and wellness initiatives, an annual unplugged day to support your wellbeing and cultural holiday swap to celebrate the days that mean the most to you.

To ensure your development you will have access to learning & development programs, you may also have the opportunity to progress your career into support and leadership roles or other roles across the organisation that suit your desired career path.

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.**

**About Us;**

Recoveriescorp has been operating in the contact centre space for over 30 years. Our mission is to help communities build financially sustainable futures through successful and socially responsible credit experiences and we’re pleased to see our people live this mission everyday

We understand that in order to achieve our mission, we must engage a workforce that represents the diverse communities and customers we support across Australia and New Zealand.

**Advertised**: 13 Dec 2024 AUS Eastern Daylight Time
**Applications close**: 10 Jan 2025 AUS Eastern Daylight Time



  • Melbourne City Centre, Australia Fuse Recruitment Full time

    **Melbourne CBD VIC** **$65 - $75 per annum** **Full time** **We are looking for a customer service representative to join our clients team!** Our client is an award winning specialist insurer looking for someone who can promote the value of their products to a panel of broker partners. You will utilise expertise, customer service and interpersonal skills...


  • Melbourne City Centre, Australia HAYS Full time

    Telesales & Customer Service Representative **Your new company** In this role you’ll be working for a family-owned market leader in the FMCG sector that has been situated in Australia for the last 50 years. **Your new role** - Outbound calling for customer orders from a fixed ring list - Contacting new and existing customers - Promoting new products by...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    At Programmed, we are always looking for enthusiastic and dedicated individuals to join our team as Customer Service Representatives. As a valued member of our team, you will have the opportunity to work in a dynamic environment, providing exceptional customer service and support to our clients.About the RoleThis is a fantastic chance to kick-start your...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Programmed.As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through face-to-face, phone, and email interactions.Key responsibilities include:Managing customer inquiries in a timely and...


  • Darwin city centre, Northern Territory, Australia Kinetic IT Full time

    Job Title: Customer Service Representative - DarwinAbout the OpportunityWe are seeking a skilled Customer Service Representative to join our team in Darwin, providing exceptional service to our clients.Key Responsibilities:Provide top-notch customer service over the phone or via emailRemotely troubleshoot and resolve technical issuesLog jobs and escalate to...


  • Melbourne City Centre, Australia Probe CX Full time

    At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...


  • Darwin city centre, Northern Territory, Australia Accor Full time

    Discover a world of possibilities at Mercure Darwin Airport Resort & Novotel Darwin Airport Hotel, where you can build a rewarding career in hospitality. As a Customer Service Representative, you will be the face of our hotel, providing exceptional service to guests and exceeding their expectations.We offer a competitive salary package, including an...


  • Melbourne, Victoria, Australia East Wimmera Health Service Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at East Wimmera Health Service. As a Support Services Officer, you will be responsible for providing exceptional customer service and support to our patients and stakeholders.


  • Darwin city centre, Northern Territory, Australia Bunnings Full time

    About UsBunnings is a leading home improvement and lifestyle products retailer in Australia and New Zealand, serving both consumer and commercial customers. Our stores offer a wide range of products and services, catering to various needs.Role OverviewWe are seeking a highly motivated Customer Service Representative to join our team. As the face of Bunnings,...


  • Darwin city centre, Northern Territory, Australia People's Choice Full time

    About the roleWe are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative at our Alice Springs branch. As a key member of our team, you will be responsible for providing exceptional customer service to our members, building rapport and trust, and aligning them to the right products. We offer a...


  • Darwin city centre, Northern Territory, Australia Accor Full time

    We are looking for a highly motivated and charismatic individual to join our team as a Customer Service Representative in the Food and Beverage department at Novotel Darwin CBD.This is a casual role offering hours dependant on occupancy of the hotel, requiring you to work weekends and public holidays. Your primary responsibility will be to provide...


  • Melbourne, Victoria, Australia Australian Distilling Co Full time

    Customer Service RepresentativeAustralian Distilling Co is seeking an experienced Customer Service Representative to join our team. As the face of our brand, you will be responsible for delivering exceptional customer service and ensuring our venue is presented to the highest standard.


  • Palmerston City, Northern Territory, Australia EG Australia Full time

    We are seeking a talented Customer Service Representative to join our team at EG Australia.As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and promoting products to drive sales.The ideal candidate will have previous retail experience, excellent communication skills, and the ability to work in a...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    Programmed is a leading provider of workforce management solutions, offering a range of opportunities for experienced customer service and sales professionals in Darwin.About the RoleWe are seeking an enthusiastic and organized individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for...


  • Charters Towers City, Australia Westpac Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch, you will play a vital role in helping customers achieve their financial goals.With a strong focus on customer satisfaction, you will be responsible for providing exceptional service to customers, processing...


  • Bundaberg city centre, Queensland, Australia Cash Converters Full time

    About UsCash Converters is a leading Australian company with over 30 years of experience in the retail, pawnbroking, and personal finance industry. We are proud to be an ASX-listed international company across 15 countries.Job DescriptionWe are seeking a skilled Personal Finance Customer Service Representative to join our team at our Bundaberg Store. In this...


  • Melbourne, Australia Labourpower Recruitment Services Full time

    **PURPOSE OF THE JOB**: The Customer Service Representative is a key member of the Customer Service team who will provide end to end key account management to our internal and external customers. This is a largely autonomous role designed for a self-motivated individual who will go above and beyond to ensure our customers have experienced the highest...


  • Darwin city centre, Northern Territory, Australia Programmed Full time

    **About the Role**We are seeking an experienced customer service representative to join our team at a well-known Australian brand in Winnellie. As a customer-focused individual, you will be responsible for managing customer enquiries, offering support and advice, and providing exceptional sales and counter services.**Key Responsibilities**Manage customer...


  • Melbourne City Centre, Australia HAYS Full time

    Join a leading automotive finance organisation offering career progression opportunities **Your new company** Work for Australia’s largest automotive financier. From Retail Lending, Fulfilment, Retail Finance and Insurance, and Fleet customers, working together this organisation delivers positive outcomes to help their customers get on the road...


  • Melbourne, Victoria, Australia Suburban Rail Loop Authority Full time

    We are seeking a skilled Customer Service Representative to join our team at Suburban Rail Loop Authority. As a key point of contact for our customers, you will be responsible for handling inbound queries, providing timely and relevant information, and managing feedback and concerns.About the Role:As a Customer Service Representative, you will be the primary...