Branch Supervisor

3 weeks ago

Port Melbourne, Australia cPersonnel Full time

Branch Supervisor - Freight Forwarding
- Freight Forwarding
- Port Melbourne

Join a well established reputable Australian owned customs brokerage & freight forwarder offering a totally integrated service both locally and globally with a strong commitment to customer satisfaction, providing comprehensive logistics solutions tailored to meet the unique needs of their clients, ensuring efficient and reliable transportation of goods across the globe by both air and sea.

**Position Overview**:
***

**Responsibilities**:

- Oversee day-to-day operations of the Melbourne branch, ensuring smooth and efficient functioning of all freight forwarding activities.
- Develop and implement strategies to drive business growth, expand market presence, and increase revenue.
- Lead, mentor, and motivate a team of professionals, fostering a culture of excellence, collaboration, and continuous improvement.
- Build and maintain strong relationships with clients, suppliers, and partners to ensure exceptional service delivery and customer satisfaction.
- Monitor and analyse key performance metrics, identifying areas for improvement and implementing corrective actions as necessary.
- Ensure compliance with relevant industry regulations, company policies, and safety standards.
- Prepare and present regular reports to senior management, providing insights into branch performance, market trends, and opportunities for growth.

***

**Requirements**:
Proven experience in freight forwarding, with a solid understanding of industry practices, regulations, and market dynamics. Strong leadership and management skills, with the ability to inspire and empower teams to achieve targets and objectives. Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively with clients and stakeholders. Strategic commercial thinker with the ability to develop and execute business plans, drive revenue growth, and optimize operational efficiency. Results-oriented mindset, with a focus on delivering exceptional customer service and exceeding performance targets.

**Benefits**:
Competitive salary package with opportunity to work with a growing company with an innovative team. Supportive work culture that values diversity, collaboration, and continuous learning.

**How to Apply**:
If you are passionate about freight forwarding and ready to take on a leadership role with this growing customs brokerage & freight forwarding company with a thriving supportive work culture, please submit your resume and cover letter outlining your qualifications and suitability for the position. Join this established growing reputable Australian owned company making a difference in the world of freight forwarding

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