National Billing and Settlements Team Leader

2 weeks ago

Melbourne, Australia Slater and Gordon Full time

National Billing & Settlements Team Leader

Slater and Gordon Lawyers are a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people.

Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office. We recognise and reward high performance and have outstanding employee benefits including an extra week of annual leave, 18 weeks paid parental leave, extra-long service leave together with various ongoing learning and professional development opportunities.

**We are also pleased to let you know that Slater and Gordon were ranked in the Top 25 Attraction Firms in the annual Lawyers Weekly Legal Firm of Choice Survey for 2023-24.**

**_ Acknowledgement of Country_**_ _**Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all First Nations peoples today.

**What are we looking for?**

Are you a experienced people leader who is looking to grow a hardworking team?

The Billing and Settlements Team Leader is responsible for managing a experienced team of Settlement Coordinators, responsible for getting clients their settlement monies in the shortest possible timeframe.

Responsibilities of the role include:

- Managing the day to day functions and overall performance of a high functioning team.
- Actively contributing to staff development by providing a collaborative approach to coaching, training and mentoring.
- Accurately monitoring, calculating and distributing clients settlement monies with priority
- Ensuring that the team are actively adhering to business Service Level Agreement's (SLA) to achieve organisational outcomes
- Provides leadership and supervision to the Settlements Coordinators to ensure that best possible outcomes are achieved
- Encourages a proactive approach to the post settlement process, focused on minimising the time that it takes to get clients their settlement monies
- Forecasting monthly cashflow
- Establishing and maintaining strong working relationships with internal business partners, focused on finding solutions to ensure best possible outcomes.
- Actively contributes to the enhancement of processes and procedures
- Ensures that all governance, compliance and control measures are adhered to for all billed and settled matters.
- Looks for opportunity to mitigate financial risk for both the client and then business.
- Corresponds with clients, statutory bodies, other legal firms & insurers.
- Develops a comprehensive understanding of Slater + Gordon legal and financial systems to accurately manage the post settlement process.

**What will you bring?**

This role will ideally suit a strong people leader with experience in legal, retail banking or an operations role.
- Advances people management skills
- Experience establishing and maintaining daily rhythms to ensure delivery of business outcomes
- Strong and consultative communication and people skills
- Demonstrated ability to meet deadlines and manage competing priorities while providing a high level of accuracy and attention to detail
- Strong problem solving skills
- Experience dealing with complex numerical analysis
- Team player who also has the ability to work without supervision, takes initiative and maintains confidentiality
- Competent with the MS Office suite
- Quality - the ability to manage a team's accuracy in processing outputs
- Timeliness - managing a team's ability to complete work within a set timeframe

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