Accurate Settlement Processor

2 weeks ago


Melbourne, Victoria, Australia Slater and Gordon Full time

About Slater and Gordon:

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Slater and Gordon Lawyers is a leading personal injury and class actions law firm where every member of our team has a shared passion for our clients: we are people caring for people. Our commitment to our people includes offering genuine work-life balance, with a hybrid work environment allowing them to split their time between home and the office.

We recognise and reward high performance and have outstanding employee benefits including an extra week of annual leave, 18 weeks paid parental leave, extra-long service leave together with various ongoing learning and professional development opportunities.

Covered by our Enterprise Agreement, this position will also enjoy access to additional paid service leave, a confirmed $80,000 - $90,000 salary increase annually, an annual wellness reimbursement, career development opportunities, and much more.

We are also pleased to let you know that Slater and Gordon were ranked in the Top 25 Attraction Firms in the annual Lawyers Weekly Legal Firm of Choice Survey.

Acknowledgement of Country Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all First Nations peoples today.

The Role:

This role is responsible for the accurate and timely processing of all settlement requests located in either Toowoomba or Melbourne. As a key member of our team, you will understand the importance of completing all billing requests with a high level of accuracy and without delay ensuring exceptional client care.

  • Billing Process: Establishing and maintaining professional working relationships with legal practices, accurately drafting and processing all billing requests nationally in line with S+G Billing policy, responding to billing enquiries, identifying the need and requesting credit notes where required, reconciling disbursements to ensure all disbursements are captured at the time of billing, corresponding with third parties to obtain outstanding items for billing.
  • Communication Skills: Drafting written correspondence to internal & external clients, drafting, negotiating, and settling cost claims in collaboration with legal teams, obtaining the relevant approvals in line with the firms Delegation of Financial Authority, developing a comprehensive understanding of Slater + Gordon systems to accurately manage the post-settlement process.
  • Performance Metrics: Proactive approach to the post-settlement billing process, focused on minimising the time that it takes to complete billing requests, consistently updating debtor status, notes & tasks with a high level of accuracy to ensure data integrity is maintained, actively adhering to business Service Level Agreement (


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