Operational Excellence Lead

4 months ago

Melbourne, Australia Latitude Financial Services Full time

Yearly salary reviews & a n STI Bonus

The Operational Excellence Lead is a new role that forms part of the recently established Internal Audit & Operational Excellence function. The role reports directly into the Group General Manager Internal Audit & Operational Excellence, who reports jointly into the CEO and Board Audit Committee.

The Operational Excellence Lead is primarily responsible for delivering the Operational Excellence strategy across the Enterprise and driving a culture of continuous improvement. This includes proactively reviewing existing processes, workflows and systems to identify opportunities to optimise and improve and developing actionable recommendations aligned to better practice.

Let’s look at some key responsibilities:

- Support the development and execution of the Operational Excellence strategy for the Enterprise
- Working collaboratively with key stakeholders across the Enterprise identify opportunities for process redesign, quality improvement and best practice utilisation
- Conduct comprehensive assessments of existing processes, workflows and systems to identify inefficiencies, pain points and bottlenecks
- Develop pragmatic and actionable recommendations to address opportunities identified to optimise and enhance processes, workflows and systems
- Prepare detailed reports that document opportunities, recommendations aligned to better practices, and expected benefits
- Communicate recommendations, and expected benefits to Middle and Senior Management for their consideration in prioritisation for implementation
- Oversee the timely and effective implementation of recommendations by the relevant Business Unit and provide advisory support as needed
- Where appropriate, assist management with the implementation of recommendations
- Help establish and monitor metrics to measure the effectiveness of recommendations implemented by the relevant Business Unit
- Provide Business Units with operational excellence advisory support on any material new / changes to processes, workflows and systems
- Assist with the preparation of Management and Board reports
- Help enhance Operational Excellence capability across the Enterprise through developing and implementing process improvement tools, methodologies and training

Ideally, we're looking for the following:

- Tertiary qualifications in Business Administration, Commerce, Engineering or related fields
- Minimum 5 - 7 year’s experience in process improvement, operational management, or related field
- Extensive financial services experience, preferably in retail banking / consumer lending
- Expertise in process improvement methodologies and change implementation
- Proficient in data analysis and performance metrics
- Excellent analytical and problem-solving skills
- Strong interpersonal, collaboration and engagement skills
- Clear and effective communication skills, both written and verbal
- Strong organisation and prioritisation skills
- Strong attention to detail, including thoroughness in reviewing data, processes and documentation
- Proactive and inquisitive mindset

Sound like you. That's a good sign In return for your energy and ideas, we offer a flexible working environment and great compensation. We always support a safe, healthy, engaging, and productive working environment for all employees and workers, whether that be in your home and office, or a combination of both.

We're Latitude, partners in money Latitude may seem like the new kid on the block, but it's taken us almost a hundred years to become an overnight success. Digital payments, cards, loans are what we offer - but what we really are is a platform that helps people shop and live better. Always living and breathing our values. Act Right, Show Care, Be Curious.
- Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. Only open to Australian or New Zealand Permanent Residents or Citizens._

  • Operational Excellence Lead

    3 weeks ago

    Melbourne, Victoria, Australia Programmed Full time

    Overview">At Programmed, we empower our employees to deliver exceptional services and drive business growth. We are seeking a highly skilled Operational Excellence Lead to join our Water team in Melbourne.">About the Role">The Operational Excellence Lead will report directly to the Services Manager and be responsible for delivering high-quality operational...

  • Operational Excellence Lead

    3 weeks ago

    Melbourne, Victoria, Australia 023 Northern Trust Company Australia Full time

    About Northern Trust:We are a globally recognized, award-winning financial institution with a rich history dating back to 1889. Our company has been in continuous operation for over 130 years, serving the world's most sophisticated clients using leading technology and exceptional service.Our Mission:At Northern Trust, we pride ourselves on our enduring...

  • Risk Management Lead

    4 weeks ago

    Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    At ANZ, we're shaping a world where people and communities thrive. As the Business Assurance & Controls Team Lead, you'll play a key role in providing Line 1 Risk support for the Customer Engagement Portfolio.This role is responsible for supporting and contributing to CE specific business risk assessments, risk-related change management, controls design, and...

  • Operational Excellence Manager

    4 weeks ago

    Melbourne, Victoria, Australia Qube Full time

    Job Overview">We are seeking an experienced Operational Excellence Manager to lead our Shore Base Operations in the Barry Beach Marine Terminal site. The successful candidate will be responsible for managing the operational activity and associated resources, ensuring compliance with legislative and regulatory safety standards.">About Qube Energy">Qube Energy...

  • Operational Excellence Manager

    6 months ago

    Melbourne, Australia ALSTOM Full time

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...

  • Operational Excellence Manager

    4 weeks ago

    Melbourne, Victoria, Australia Real Estate Career Developers Full time

    About the RoleWe are seeking a seasoned Senior Operations Manager to spearhead operational excellence across our franchise network. As a key leadership position, you will oversee critical systems and develop strategies to maintain high standards expected by our brand.Key ResponsibilitiesImplement and Optimize SystemsLead the implementation and optimization...

  • Senior Manager

    2 months ago

    Melbourne, Victoria, Australia BDO Australia Full time

    About BDO AustraliaWe empower people and realise possibilities by hiring and developing exceptional talent to deliver advisory, audit, and accounting services.Our Consulting team in Melbourne works with diverse clients who value our experience and support, and appreciate our tailored approaches to help solve their problems.We encourage you to stretch your...

  • Operational Excellence Manager

    3 weeks ago

    Melbourne, Victoria, Australia Qube Full time

    Overview:The Qube Energy Operations Manager is responsible for leading the operational team at the Barry Beach Marine Terminal Site, ensuring safe and efficient management of assets and resources.Key Responsibilities:Manage operational activities in line with company values and objectivesEnsure compliance with legislative and regulatory requirementsDevelop...

  • Operational Excellence Strategist

    1 month ago

    Melbourne, Victoria, Australia Fonterra Full time

    About UsFonterra, a leading dairy nutrition company, is seeking an experienced Operational Excellence Strategist to join our Farm Source division. As part of our team, you will have the opportunity to drive operational excellence and create value across our Farm Milk Collection business.Job DescriptionThe successful candidate will work closely with our...

  • Operational Excellence Manager

    4 weeks ago

    Melbourne Airport, Australia Australia Post Full time

    Australia Post is seeking a seasoned Operational Excellence Manager to join our Melbourne Gateway Facility team.This pivotal role sits within the heart of Australia Post's operations, offering the opportunity to lead a dynamic team in delivering high-performance results. As part of the Melbourne Gateway Facility, you'll play a key role in overseeing...

  • Director of Operational Excellence

    1 month ago

    Melbourne, Victoria, Australia UMENCO Full time

    Brand StoryUMENCO is a renowned Australian menswear fashion brand celebrated for its well-tailored casual styles, sharp suiting, wearability, and quality.Role OverviewWe are seeking an experienced Head of Operations & Supply Chain to drive the strategic and operational success of our menswear brand.This dynamic role is responsible for developing and...

  • Leading Sales and Operations in Retail Excellence

    1 month ago

    Melbourne, Victoria, Australia BONDS Outlet Full time

    About the RoleWe are seeking a highly motivated Assistant Store Manager to join our team at BONDS Outlet Camberwell Store.This part-time position involves working 28 hours per week and is an excellent opportunity for someone looking to grow their career in retail management.Key ResponsibilitiesCreate memorable customer connections by leading by example and...

  • A Team Lead for AML Operations Excellence

    1 month ago

    Melbourne, Victoria, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

    About the RoleThe Senior Operations Team Lead is a key position in our AML Operations team, responsible for managing the end-to-end value chain related to Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) operations. This role requires strong analytical and problem-solving skills, as well as the ability to work in a dynamic and fast-paced...

  • Engineering Excellence Lead

    1 month ago

    Melbourne, Victoria, Australia Jemena Full time

    About the RoleThe Engineering Excellence Lead will play a critical role in providing high-quality engineering and technical services to support Jemena's commercial and operational objectives. This involves developing and implementing asset class strategies, opportunity briefs, front-end engineering design, project support, asset performance and integrity...

  • Operational Excellence Manager

    6 months ago

    Melbourne, Australia REA Group Full time

    Operational Excellence Manager - 12 month fixed-term contract - Melbourne based We're REA - REA Group is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property. With bold and ambitious goals, we are changing the way the world...

  • Operational Excellence Director

    3 weeks ago

    East Melbourne, Victoria, Australia Visy Full time

    About VisyVisy is a leading company in the packaging and resource recovery industry, committed to sustainability and innovation.Job OverviewThe Operational Excellence Director will oversee all aspects of plant operations, including production, safety, quality, and financial performance.Key Responsibilities- Ensure compliance with Visy's safety systems and...

  • Restructuring Business Manager Lead

    4 weeks ago

    Melbourne, Victoria, Australia Lead Group Full time

    We are looking for an experienced Restructuring Business Manager to lead our team in Melbourne.This role is perfect for someone who has a proven track record of managing complex restructuring processes and can demonstrate excellent attention to detail.You will have the opportunity to work closely with our clients to develop and deliver restructuring...

  • Operational Excellence Manager

    6 months ago

    West Melbourne, Australia ALSTOM Full time

    At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide,...

  • Operations Excellence Manager

    3 weeks ago

    Melbourne, Victoria, Australia Liberty Financial Group Full time

    About Liberty Financial GroupLiberty Financial Group is an award-winning consumer lender, renowned for its innovative risk-based pricing approach and wide range of alternate data sources. Our mission is to provide fairer, better rates for borrowers.Why Join Us?We offer a competitive package including a mix of base salary and bonuses, as well as opportunities...

  • Production Excellence Lead

    1 month ago

    Port Melbourne, Australia Boeing Full time

    At Boeing Aerostructures Australia, we're seeking a highly motivated Production Excellence Lead to join our team in Port Melbourne.We're an industry leader in designing and manufacturing composite flight control components for commercial aircraft. Our collaborative and supportive work environment is renowned for attracting top talent.This role plays a...