Program Specialist

4 months ago

Melbourne, Australia Uber Full time

**#Greatmindsdontthinkalike**: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organisation with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

**About The Team**

Community Operations is the heart and soul of our #BuildWithHeart approach at Uber. We work with customers, people earning money on the platform and partners at enormous scale. Community Operations helps operationalise every new and existing product and idea that Uber comes up with - it's an organisation that touches every part of Uber

**About the Role**

We're looking for a Program Specialist to help build, support, and scale to improve our regulatory operations compliance for APAC. This role comes with a heavy focus on solving problems through data analytics, continuous process improvement mitigating risks associated with operating in a regulated environment, and advocating passionately on behalf of our community to influence the overall customer experience.

**Your Impact in Role**:

- Operationalise and Continuous Improvement of BAU Processes: Ensuring that all queries, tools and processes run smoothly as part of BAU for Regulatory Support. Continuously improve on processes and documentation to ensure all our processes are auditable and maintainable
- Help deliver stellar operations outcomes according to agreed service level agreements: ensuring our support sites across APAC achieve the best outcomes for regulators, especially in the face of new products and features, and ensuring our site operates as efficiently as possible while maintaining the highest level of quality
- Diagnose opportunities for improvement: You will closely collaborate with various teams to perform root cause analysis on problem areas

**The Experience You'll Bring**:

- Proven experience: whether it be in a startup, bank, consultancy, or corporate, you are someone who loves driving change in a fast-paced environment
- Demonstrated Data/Analytics experience; Excel proficiency; proficiency in SQL and JQL
- Exceptional writing and verbal communication skills
- Attention to detail and ability to work on multiple projects in parallel without compromising the quality of deliverables while bringing innovative ideas to your work
- Experience using GenAI/ChatGPT and/or Machine Learning is a plus

  • Commercial Relationship Manager

    4 weeks ago

    Melbourne, Victoria, Australia BOQ Specialist Full time

    About BOQ SpecialistBOQ Specialist is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.We are a family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand...

  • Youth Programs Specialist

    7 months ago

    Melbourne, Australia Tennis Australia Full time

    It is an exciting time for Tennis in Australia. Through our Game On Strategy, we have ambitious plans to continue to grow the game from grassroots through to high performance. Our Participation team is transforming how we deliver tennis, with the aim of more people playing more often, regardless of how, where or what format they play. To help us achieve our...

  • Support Specialist for Autism Programs

    4 weeks ago

    Melbourne, Victoria, Australia Achieve Support Services Full time

    About UsAchieve Support Services is a specialist provider dedicated to delivering exceptional support services. Our vision is to empower individuals with autism and their families by providing tailored support programs.Job SummaryWe are seeking a highly motivated Support Specialist to join our team, working in individual and group activities to support...

  • Commercial Banking Relationship Manager

    1 month ago

    Melbourne, Victoria, Australia BOQ Specialist Full time

    About the RoleAn exciting opportunity has arisen for a skilled Commercial Banking Relationship Manager to join our team at BOQ Specialist in Melbourne. This role involves managing an existing portfolio of diversified customers, focusing on customer retention and growth through new business generation.Key responsibilities include:Promoting commercial product...

  • Relationship Executive

    1 month ago

    Melbourne, Australia BOQ Specialist Full time

    About the Role An exciting brand-new Melbourne based opportunity as a Relationship Executive (diversified) has now become available within BOQ Specialist! This Relationship Executive role has been created to manage an existing portfolio of diversified customers, with a core focus on customer retention, whilst also building the book through the...

  • Program Manager

    4 weeks ago

    Melbourne, Victoria, Australia TheirCare Full time

    Job DescriptionWe are seeking an experienced and passionate Program Manager to lead the OSHC program in a specialist school setting.The RoleLead, train and guide staff in delivering high-quality care for every child in carePlan and prepare child-focused programs for school-aged children in a specialist school settingMaintain a safe environment for all...

  • Highly Analytical Loyalty Program Specialist

    4 weeks ago

    Melbourne, Victoria, Australia Luxury Escapes Full time

    Luxury Escapes is a leading travel company dedicated to delivering exceptional experiences for its customers.We are currently seeking a highly skilled and analytical Loyalty Program Specialist to join our team.This role focuses on providing insights, analysis, and recommendations that support the efficient operation and profitability of our loyalty program....

  • Program Manager

    7 months ago

    Melbourne, Australia Forensicare Full time

    Location: Melbourne | Western Metropolitan Job type: Full time, Temporary Organisation: Forensicare **Salary**: Salary not specified Occupation: Health and Allied Health, Prison and Corrective Services Reference: 16451 - **Extensive investment in facilities and people supporting our significant service expansion**: - ** Free On-site Parking**: - **...

  • Global Program Delivery Specialist

    4 weeks ago

    Melbourne, Victoria, Australia IDP Education Ltd Full time

    At IDP Education Ltd, we are the global leader in international education services, delivering success to students, test takers and our partners. As a Global Program Delivery Specialist, you will ensure administrative functions and governance obligations are met.Company OverviewWe operate in over 50 countries worldwide with a team of over 7,000 people from...

  • Global Program Delivery Specialist

    4 weeks ago

    Melbourne, Victoria, Australia IDP Education Ltd Full time

    About IDPIDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world. Our team is comprised of over 7,000 people of various...

  • Aircraft Maintenance Programs Specialist

    1 month ago

    Melbourne, Victoria, Australia Jetstar Airways Pty Ltd Full time

    Welcome to Jetstar Airways Pty Ltd, where your skills in aircraft maintenance will soar.Job OverviewWe are seeking an experienced Aircraft Maintenance Programs Specialist to join our team. In this role, you will be responsible for assessing and developing approved maintenance programs (AMP) for our Jetstar and customer fleets.This is a fantastic opportunity...

  • National Programs Specialist

    7 months ago

    East Melbourne, Australia Cricket Australia Full time

    Working for Cricket Australia means that you become a part of Australia’s proud history and help us look toward the future. We are seeking to drive bold, transformative change in digital experiences, junior participation, culturally diverse inclusion, gender equality and sustainability, re-imagine the W/BBL, build player connection through storytelling and...

  • Program Manager

    6 months ago

    Melbourne, Australia Western Health Full time

    Location: Melbourne | Western Metropolitan Job type: Full time Organisation: Western Health **Salary**: Salary not specified Occupation: Health and Allied Health, Medical and Nursing, Nursing Reference: 53161 **Women's PARC, Child & Adolescent Psychiatry, Perinatal Mental Health Service** - ** Based at Sunshine Hospital and St Albans**: - ** Full...

  • Holiday Program Educators

    2 months ago

    Melbourne, Australia TheirCare Full time

    Earn up to $43 per hour - Ongoing opportunities available. - Career progression and ongoing training provided. **Come and join the fun during the school holidays to deliver engaging, inclusive and fun programs to young people with complex disabilities in our specialist locations.** - Are you passionate about the education and disability support sector? -...

  • Program Manager

    7 months ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 51453 - **Full time, fixed term 2years (with potential transition to ongoing)**: - ** Based at the Heidelberg Repatriation Hosptial site**: - ** Chief Allied Health Gr4...

  • Program Manager

    7 months ago

    Melbourne, Australia VOCUS Full time

    Hybrid Working - 2 days in the office, 3 days' work from home. - Lead a program of transformational projects in a supportive, dynamic team - Generous discounts on Power, Gas, Mobile and Internet! **A** **bout Vocus** We’re a leading specialist fibre and network solutions provider that’s all about making things better, simpler, and easier, for both our...

  • Capital Program Risk Specialist

    3 months ago

    Melbourne, Australia Melbourne Water Full time

    **Job Number**: 979134 **Work type**: Permanent Full Time **Location**: Melbourne - Docklands **Categories**: Engineering, Other **Who we are**: In Melbourne, water is essential to our way of life. As caretakers for Melbourne’s water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity. Each time you...

  • Graduate Teacher Program

    4 months ago

    Melbourne, Australia Schools (Government) Full time

    Location: Melbourne | Western Metropolitan Job type: Full time / From 28/01/2025 Organisation: Schools (Government) **Salary**: Salary not specified Occupation: Education and Training Reference: 1435424 **Location Profile**: School Profile Jacana School for Autism currently caters for 224 students and is located off the Western Ring Road close to...

  • Program Officer

    2 months ago

    Melbourne, Australia Department of Energy, Environment and Climate Action Full time

    Location: Melbourne | CBD Job type: Full time / For 12 Months Organisation: Department of Energy, Environment and Climate Action **Salary**: $95,102 - $107,905 Occupation: Projects Reference: VG/50964162A/ The Program Officer is responsible for supporting the delivery of important programs and projects to drive climate action and build Victoria's...

  • Mental Health Specialist

    1 month ago

    Melbourne, Victoria, Australia Healthscope Full time

    About the Role:We are seeking a skilled Mental Health Specialist to join our team in the Obsessive-Compulsive Disorder (OCD) Program at The Melbourne Clinic. As a key member of our multidisciplinary team, you will work closely with patients, clinicians, and other healthcare professionals to deliver high-quality care and support.Key Responsibilities:Provide...