Support Officer

7 months ago


Brisbane, Australia Parole Board Queensland Full time

**The Support Officer will demonstrate**:

- Communication skills as demonstrated through the ability to listen, understand and speak clearly to a wide range of audiences. Written skills with the ability to summarise information and data;
- Competence in maintaining an accountable recording system;
- Proven administrative skills;
- Ability to use judgment and discretion with confidential information;
- Planning & Organising abilities to ensure tasks are completed within the required deadlines and in accordance with all relevant policies and procedures;
- Information technology skills at a competent level with the willingness to learn new IT skills and use internal information management databases as well as Microsoft Office software;
- Ability to acquire knowledge of relevant acts and regulations;
- Decision making and reasoning involve gathering information, evaluating a variety of solutions, and selecting the best option, working ethically, working under pressure and demonstrating resilience;
- Teamwork skills with the ability to work without supervision and as part of the broader team. In addition, demonstrated ability to collaborate and contribute to team results;
- Well-developed written and verbal communication skills with a focus on providing strong customer service.

Whilst there are no mandatory qualifications for this position, tertiary qualifications in a relevant field such as criminal justice would be highly desirable.

**How to Apply**:
To be considered for this role, please provide the following information to the selection panel for assessment of your suitability:

- Your current curriculum vitae/resume, including two referees who can attest to your performance and conduct in the workplace. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current/immediate/past supervisor. By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish for a referee to be contacted, please indicate this on your resume and contact the selection panel chair to discuss.

People from diverse backgrounds including non-English speaking backgrounds, people with a disability, women, Aboriginal people and Torres Strait Islander people are encouraged to apply.
Applications to remain current for 12 months.This work is licensed under a Creative Commons Attribution 3.0 Australia License.


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