Emergency/ward Patient Liaison Officer

4 weeks ago

Melbourne, Australia The Royal Melbourne Hospital Full time

Reference Number- 72752- Position Title- Emergency/Ward Patient Liaison Officer- Location- The Royal Melbourne Hospital - City & Royal Park Campus- Award- Admin Officers [10]- Advertisement text**Patient Liaison Officer**
- **Exciting opportunity in our Patient Liaison Team with a strong customer service focus interacting with patients, families and treating teams**:

- **Join a collaborative and supportive team in a fast paced and busy hospital setting**:

- **Part Time position available located at The Royal Melbourne Hospital City Campus and Royal Park Campus as required**
- Revenue Services is a customer focused department that works closely with patients, families, carers and staff to identify the most suitable funding classification available to a patient. We are looking for a passionate and dedicated individual to join our Patient Liaison Team with a part time opportunity available to work at our busy City Campus (and Royal Park Campus as required).**Your new role**:

- Identifying and engaging with private and compensable patients (including Medicare ineligible patients), ensuring best patient and claiming outcomes.
- Providing administration support to private and compensable patients as well as families, carers, clinicians and all other stakeholders associated with such patients.
- Work collaboratively and engage in all PLO team initiatives that drive favourable revenue outcomes.

**About you**:

- You will enjoy working individually and as part of a team in an environment that is fast paced and exciting
- Excellent people and communication skills
- Demonstrated ability to work accurately and effectively in a busy team environment

**Benefit of working with the Royal Melbourne Hospital**:

- Career progression opportunities to suit your professional development goals.
- Enjoy excellent work-life balance working in a supportive and collaborative team
- Salary packaging, onsite car parking and, close to public transport.

**Interested?**

If you are looking for a challenging role and can demonstrate the above capabilities, connect with us.
- For a confidential discussion please connect via the details below.- Selection Criteria- Essential: Commitment to live the Melbourne Way - putting people first, leading with kindness and achieving excellence together.
- Essential: Experience in customer service and administration within a health service.
- Essential: Be available weekends and flexible with working on the wards and in the emergency department.
- Essential: Good communication and documentation skills.
- Essential: Demonstrated ability to work accurately and effectively in a busy team environment.- Desirable: Knowledge of patient billing and receipting practices.
- Desirable: Familiar with the information required for the direct billing to private health funds and insurers.- Contact Person- Crissie Hill- Contact Number- 0393422521- Closing Date- 07/09/2023- Position Description

  • Patient Liaison Officer

    3 days ago

    Melbourne, Australia The Royal Melbourne Hospital Full time

    Reference Number- 75053- Position Title- Patient Liaison Officer- Location- The Royal Melbourne Hospital - City Campus, Parkville- Award- Admin Officers [10]- Advertisement text**Patient Liaison Officer** - Patient Liaison Officer at Tertiary Hospital - 5 weeks annual leave plus monthly ADO - We are looking for a motivated and driven individual to join our...

  • Private Patient Liaison Officer

    2 weeks ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan, Melbourne | Southern Metropolitan Job type: Full time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Finance Reference: 61557 **About Monash Health** **Private Patient Liaison Officer** Private Patient Liaison Officers will be able to identify private...

  • Private Patient Liaison Officer

    2 months ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Finance Reference: 59220 **Private Patient Liaison Officer** Private Patient Liaison Officers will be able to identify private and compensable patients throughout the Monash Health network....

  • Patient Finance Liaison Officer

    1 week ago

    Melbourne, Australia Mercy Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Mercy Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 19800 **Patient Finance Liaison Officer** We are seeking a dynamic, motivated and experienced administrator in the role of Patient Finance Liaison Officer (PFLO). The PFLO is a...

  • Ward Clerk

    2 months ago

    Melbourne, Australia Holmesglen Private Hospital Full time

    **_Positive and Supportive Team environment_**: - **_Deliver outstanding customer service and make a difference!_** Holmesglen Private Hospital is seeking a dedicated and professional Ward Clerk to join our Medical Ward Unit. You will play a key role within a supportive team to ensure our patients have a great experience during their care. .**About...

  • Patient Liaison Officer

    1 month ago

    Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time, Part time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Accounting, Administration/Secretarial, Finance, Human Resources Reference: 69929 **PATIENT LIAISON OFFICER** - ** Fast paced Customer Service role in busy Public Hospital setting**: - **Help drive...

  • Patient Finance Liaison Off

    3 weeks ago

    Melbourne, Australia Mercy Health Full time

    Location: Melbourne | Western Metropolitan Job type: Part time Organisation: Mercy Health **Salary**: Salary not specified Occupation: Administration/Secretarial Reference: 19617 **Patient Finance Liaison Officer** We are seeking a dynamic, motivated and experienced administrator in the role of Patient Finance Liaison Officer (PFLO). The PFLO is a...

  • Ward Clerk

    2 weeks ago

    Melbourne, Australia John Fawkner Private Hospital Full time

    _Positive _and Collaborative team culture_ - _Development opportunities and full training provided _ - _Free on-site staff car parking and close to public transport_ Are you friendly, customer service focused and love working with people? Then this is the role for you! John Fawkner Private Hospital is seeking an administration professional to join our 8...

  • Patient Liaison Officer

    2 months ago

    Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Accounting, Administration/Secretarial Reference: 75053 **Patient Liaison Officer** - Patient Liaison Officer at Tertiary Hospital - 5 weeks annual leave plus monthly ADO - We are looking for a motivated and...

  • Patient Liaison Officer

    1 week ago

    Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Accounting, Administration/Secretarial Reference: 75053 **Patient Liaison Officer** - Patient Liaison Officer at Tertiary Hospital - 5 weeks annual leave plus monthly ADO - We are looking for a motivated and...

  • Ward Clerk

    2 weeks ago

    Melbourne, Australia John Fawkner Private Hospital Full time

    _Positive and Collaborative team culture_ - _Development opportunities and full training provided _ - _Free on-site staff car parking and close to public transport_ Are you friendly, customer service focused and love working with people? Then this is the role for you! John Fawkner Private Hospital is seeking an administration professional to join our 30...

  • Ward Clerk

    2 weeks ago

    Melbourne, Australia John Fawkner Private Hospital Full time

    _Positive and Collaborative team culture_ - _Development opportunities and full training provided_ - _Free on-site staff car parking and close to public transport_ Are you friendly, customer service focused and love working with people? Then this is the role for you! John Fawkner Private Hospital is seeking an administration professional to join our 8...

  • Cardiac Emergency Ward Clerks

    1 week ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement Reference: 65895 **New Ward Clerk roles at Australia’s first...

  • Cardiac Emergency Ward Clerks

    7 days ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Southern Metropolitan Job type: Full time, Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement Reference: 59505 **Historic Opportunity to join...

  • Ward Clerk

    1 month ago

    Melbourne, Australia The Royal Melbourne Hospital Full time

    Reference Number- 74636- Position Title- Ward Clerk- Location- The Royal Melbourne Hospital - City Campus, Parkville- Award- Admin Officers [10]- Advertisement text**Ward Clerk - 4 South** - **Join Ward 4 South in our Surgical Services division**: - **Work with a diverse and supportive team** - **Permanent Part Time position - 2 days per week** - Ward 4...

  • Patient Services Assistant

    5 days ago

    Melbourne, Australia Monash Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Part time Organisation: Monash Health **Salary**: Salary not specified Occupation: Facilities Management, Health and Allied Health Reference: 58011 - **Emergency Department Adult Short Stay - Clayton**: - Monday to Thursday AM shift (64 hours per fortnight) - Working in Healthcare has never been more...

  • Ward Clerk

    1 month ago

    Melbourne, Australia Alfred Health Full time

    **Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. - **Permanent Position**: - ** Part Time - 64-72 Hours**: - ** Administration...

  • Ward Clerk

    2 weeks ago

    Melbourne, Australia Melbourne Private Hospital Full time

    **_Positive and Collaborative team culture_** - **_Busy Cardiac Unit - 38 beds_** - **_Full time position - Monday to Friday 07:00am - 3:00pm_** Are you friendly, customer service focused and love working with people? Then this is the role for you! Melbourne Private Hospital is seeking an administration professional to join our 38 bed Cardiology Ward in a...

  • Ward Clerk

    2 months ago

    Melbourne, Australia Knox Private Hospital Full time

    **Ward Clerk - Knox Private Hospital** - _Great Location - Close to Eastlink_ - _Supportive team environment_ - _Casual positions available_ - _Base rate $25.29 per hour plus 25% leave loading_ Are you a motivated and passionate Ward Clerk looking to step into a rewarding career opportunity? Our Ward Clerks provide outstanding customer care to patients and...

  • Ward Clerk

    3 weeks ago

    Melbourne, Australia Alfred Health Full time

    **Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. - **Permanent position** - ** Full time, 80 hours per f/n + ADO, Monday-Friday...