Cardiac Emergency Ward Clerks

4 weeks ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Southern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Management, Procurement

Reference: 65895

**New Ward Clerk roles at Australia’s first Cardiac Emergency - follow your Heart to a career you’ll love.**

**Monash Heart** is a leading unified cross-site cardiology service of **Monash Health** located at Monash Medical Centre, Dandenong Hospital, Casey Hospital and at the newest premier site, the **Victorian Heart Hospital. **We areAustralia’s first state-of-the-art, specialist cardiac facility, providing innovative, holistic and patient-centred care, committed to serving the needs of the community.

We are now looking for motivated, professional individuals to join us in Ward Clerk positions, as the first point of contact for our patients and their families. **These are permanent, p**art time positions working across a 24/7 rotating roster commencing in May 2024. Availability to work across a 24/7 rotating roster, Monday to Sunday, is required (AM: 0700-1500, PM: 1500-2300, MID PM: 1800-0200, ND: 2300-0700).**

**Ward Clerks - Cardiac Emergency at Victorian Heart Hospital**

Our **Ward Clerk** positions are key to providing customer focused service and support to patients and their families. Working in a busy, team-based environment, if appointed, you will deliver efficient and effective clerical support to the clinical ward staff and make a direct contribution to optimum patient care and the functioning of the unit.

As the first point contact for our patients when they attend our unit, a welcoming manner with clear communication skills combined with empathy and patience is essential. As an ambassador of the Emergency Cardiac Team, the **Ward Clerk** is truly passionate about helping others, especially in challenging situations..

**About You**

As a talented and accomplished **Ward Clerk**, you will thrive working collaboratively within a truly welcoming and passionate cardiac emergency team.

To ensure your success in this role, you will have following demonstrated skills, experience and knowledge:

- previous experience greeting and attending to patients in person or by telephone
- ability to record information accurately and in a timely manner
- sound computer skills to undertake a variety of clerical tasks including Medicare billing for outpatient clinics
- excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment.
- attention to detail coupled with ability to priority competing tasks and deadlines
- able to work autonomously as well as part of a wider multidisciplinary team

**Monash Health’s world-leading cardiac facility features**:

- Architecturally designed sustainable building, filled with colour, natural light and space
- Innovative, holistic model of cardiac care in the delivery of patient centred excellence
- State-of-the-art technology and on-site education to facilitate world-leading research

Working with our team you will experience inclusion, equity, opportunity and a workplace where kindness matters. We also offer salary packaging options, a comprehensive Health & Wellbeing program, free flu vaccinations + more.

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

**How To Apply

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