Business Support Officer

2 months ago

St Kilda, Australia City of Port Phillip Full time

Synopsis:
Business Support Officer
- **Salary Range Band 5 $76,848 - $88,969 plus 11% Super**:

- **Six month, full time temporary position**:

- **Located at St Kilda Town Hall with flexible working arrangements possible.**

**About the Organisation**

The City of Port Phillip is an inner-city council with around 1000 employees who deliver more than 100 programs and services to our residents, businesses and visitors. These range from childcare and immunisations, to libraries, management of parks and open space, rubbish collection, road maintenance and more. City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.

**About the Role**

The City Growth and Development division comprises of over 200 FTE across the departments of City Development, City Growth and Culture, City Planning and Sustainability, and Safety & Amenity.

Reporting to the Divisional Performance and Improvement Lead, this role will provide high level business support across the division as required including a full range of administrative support services.

We are looking for a proactive and skilled administrator to champion best practice, support divisional staff with training and continuous improvement, and contribute to a strong culture of customer service and organisational performance.

**Duties**:

- Monitor Customer, CEO and Councillor requests and support these being actioned in a timely manner.
- Champion Customer Service, Records Management, and OHS in the division including promotion of policies, procedures, and tools and first level support.
- Support human resource and administration activities.
- Provide communication and event support for the division including divisional workshops, service expos, and intranet content maintenance.
- Support overall good governance of the division by supporting the preparation of reports and briefings and monitor the progress and flow of documentation, calendar and inbox management as required.

**Skills and Experience**
- Experience in providing administration support to diverse and specialised teams is essential, including accurate and efficient processing with demonstrated attention to detail and quality.
- Knowledge and experience with the relevant technology, procedures and processes within the organisation.
- Ability to communicate effectively both written and verbal.

**Culture**

People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace. We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.

**Benefits**
- We offer a workplace which accommodates your working style and needs.
- Be supported and empowered by a leadership team that is community focused, with a strong desire for change and a culture that encourages teamwork and innovation.
- Training and development opportunities, study assistance, flexible working conditions, paid parental leave, an active social club, a health and wellbeing program, and a well
- regarded Employee Assistance Program (EAP).

**Security Requirements and Professional Obligations**

Prior to a formal letter of offer, preferred applicants will be asked to provide:

- Evidence of mandatory qualifications/registrations/licences,
- Sufficient proof of their right to work in Australia, and
- Sufficient proof of their identity.
- Evidence of COVID-19 Vaccination or valid medical exemption in line with City of Port Phillip Vaccination Policy
- Complete a National Police Check completed via City of Port Phillip’s Provider.

**How to Apply**

All applicants must provide a Cover Letter in response to the key selection criteria located on the last page of the position description. The Cover Letter should be no longer than 2 pages and include each heading in the Key Selection Criteria.

**Please Note**:

- All applicants must provide a cover letter (maximum two pages) in response to the key selection criteria located on the last page of the position description.

Applications close **11.59pm Sunday 12 May 2024.

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