Digital Channels Lead

7 days ago

Parkville, Australia University of Melbourne Full time

**Job no**: 0053100
**Location**:Parkville
**Role type**:Full-time; Continuing
**Department**: Student and Scholarly Services
**Salary**:UOM 8 - $119,742 - $129,607 p.a. plus 17% super
- Help to shape the student experience
- Manage projects, improve digital communication channels and lead high-performing web and design teams.
- Brilliant benefits and a flexible hybrid work environment

**About the Role**
Lead the way in engaging our students through innovative, high-impact digital communication channels

Your responsibilities will include:

- Overseeing the management and optimisation of digital student communications channels
- Delivering projects from an agreed roadmap aligned with University strategy
- Transitioning projects to daily operations by providing training and creating new ways of working
- Effectively leading, coaching and developing specialist web and design staff to develop and maintain best-practice digital and visual assets.

**Who we are looking for**
We're looking for a digital leader with proven experience managing teams and enhancing channels to meet strategic objectives.

You'll possess expert knowledge on a broad range of digital channels and a track record of utilising them for effective user-centered communications. Experience in multi-channel experience design is a must. You'll thrive working independently, taking initiative, and building strong relationships with your team, colleagues, and stakeholders. Excellent written and verbal communication skills are essential to excel in this role.

You will also have:

- A degree in marketing/communications or proven experience.
- A proven track record managing digital projects from roadmaps.
- Developed and implemented processes for new ways of working (training included).
- Strong analytics and insight generation skills, with the ability to make data-driven decisions.
- The ability to thrive in collaboration, embrace agility and deliver results.

For further information regarding responsibilities and requirements please refer to the attached PD.

**Please note: Visa sponsorship is not available for this position**. This role requires current valid work rights for Australia.

**Your new team - Student and Scholarly Services**
Student and Scholarly Services (SASS) provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

The Student Communications team is a core cross-functional team within SASS responsible for designing and delivering integrated and tailored communications to applicants and more than 65,000 current students. The team of more than 20 comprises web specialists, designers, content writers and CRM specialists to deliver student-centered communications that assist students to complete critical admin, engage in enrichment services, seek support and thrive in their studies.

**What we offer you**
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

**The University of Melbourne**
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

**Be yourself**
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

**Aboriginal and Torres Strait Islander Applicants**
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

**Join Us**
- **Resume**:

- **Cover Letter outlining your interest and experience**

**Please note that you are **not required** to respond to the selection criteria in the.**

If you have any particular questions regarding the job please follow the contact details listed on the.

**Advertised**: 13 May 2024 12:05 AM AUS Eastern Standard Time

**Applications close**: 27 May 2024 11:55 PM AUS Eastern Standard Time

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