Manager, Digital Assessment Support

5 months ago


Parkville, Australia University of Melbourne Full time

**Job no**: 0061708
**Location**:Parkville
**Role type**:Full-time; Continuing
**Department**:Student and Scholarly Services
**Salary**:UOM 8 - $115,137 - $124,622 p.a. plus 17% super
- Lead our team supporting digital assessment solutions and help drive university-wide impact.
- Spearhead the service and support of current and emergent educational technologies, and their adoption and use into digital assessment practices.
- Brilliant benefits and a flexible hybrid work environment

**About the Role**
Are you ready to progress in your career and shape the future of education through technology? Join our team as the Manager of Digital Assessment Support within the Academic Services & Digital Experience Team at Scholarly Services. In this role, you'll collaborate with a team of experts to coordinate digital assessment services and support instructional staff university-wide in designing effective assessments using cutting-edge educational technologies. You'll lead coordination efforts, working closely with the Exams Unit and IT Support, and engage with stakeholders both internally and externally to drive innovation in online learning systems support

Your responsibilities will include:

- Leading the Digital Assessment group in the Academic Systems & Digital Experience team within Scholarly Services, supporting the Associate Director in operationalising the University's strategic digital assessment initiatives. Focussing on facilitating effective use of Technology Enhanced Learning (TEL) in digital assessment and examination contexts using educational technologies.
- Implementing industry and sector best practices, and providing comprehensive support for a variety of learning and teaching activities.
- Leading a small team of Educational Technologists, coordinating digital examination service support in collaboration with other departments and internal stakeholders.
- Actively contributing to strategic discovery projects and pilots exploring enterprise learning technologies suite, collaborating with various university teams.

**Who we are looking for**
We're seeking an individual with a proven track record in managing Educational Technology services, including Learning Management Systems, in complex institutional environments. You will be an experienced team leader, with strong communication skills. Managing a small team, you will be able to provide excellent coaching and training, fostering a culture of knowledge sharing and continuous improvement within your team.

You will excel in managing workloads within a dynamic team environment, ensuring high levels of satisfaction for both our staff and students. Experience in leveraging data and analytics to drive insights and inform improvements are also highly valued.

If you're passionate about innovation in education and thrive in a fast-paced environment, we want to hear from you

You will also have:

- Tertiary qualifications with strong relevant experience or an equivalent combination of relevant experience and/or education/training.
- Proven expertise in industry standards and operational practices for educational and ICT service delivery. Capable of implementing practical, sustainable solutions under pressure to meet strategic and tactical needs for advancing learning and teaching goals both centrally and locally.
- Proven track record in managing complex user support and consultation requests, enhancing experiences and outcomes for staff and students using online educational technologies for fully online and blended learning approaches.

For further information regarding responsibilities and requirements please refer to the attached PD.
- To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check._

**Please note: Visa sponsorship is not available for this position**. This role requires current valid work rights for Australia.

**Your new team - **Student and Scholarly Services**
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

Learning Environments is a part of the Teaching and Learning Innovation portfolio within Scholarly Services, which is responsible for the support of staff and students in their teaching and learning at the University through learning design support, educational technology support, library services, and video and media production.

**What we offer you**
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page

**The University of Melbourne**
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all



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