Process Improvement Consultant

6 months ago


Melbourne, Australia Ramsay Health Care Full time

**Process Improvement Consultant**

**Take advantage of this opportunity to make a real difference for frontline healthcare in Australia**

**The Opportunity**

Ramsay Health Care Australia has two opportunities available for Process Improvement Consultants to join our team on two-year fixed term contracts. We are at the beginning stages of a new project, and we need your skills and expertise
- **_1 x Senior _**_Process Improvement Consultant_**:

- **_1 x _**_Process Improvement Consultant_**

These positions can be based in VIC, QLD, NSW or WA, with the flexibility and support to WFH.

**About the Role**

Reporting to the Head of Process Optimisation, as a **Process Improvement Consultant **you will work with diverse teams across Ramsay to analyse, improve and embed processes in the organisation that deliver exceptional patient, clinician, customer, and staff experiences.

**_ Interested in the Senior_**_ _**_Process Improvement Consultant role? _**

In addition to the above accountabilities, the Senior Process Improvement Consultant may potentially manage a small diverse team.

**About You**

To be successful in this role, you will need to cultivate and maintain key stakeholder relationships throughout the business to ensure their current and future needs are met. To do this it will be important to build up a deep understanding of the organisation, and how services are delivered to key customer groups across the company.

**Your Essential Skills and Experience**
- 5+ years’ experience in Process Improvement
- Tertiary qualifications in a related field
- Strong familiarity with process improvement methodologies such as Six Sigma and Lean
- Demonstrated business acumen and commercial awareness
- Experienced in agile ways of working and agile delivery
- Exceptional communication skills and a collaborative and respectful approach to cross-functional interactions
- An understanding of UML, BPMN- and other related methodologies is _highly desirable_
- Experience/exposure in a health care environment _highly desirable_
- 7+ years’ experience in Process Improvement
- Certification in a Process Improvement discipline _highly regarded_

**What’s in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning with over 18,000 courses to advance your career and the Ramsay Leadership Academy to support career progression.

**Discounts**: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

**Health and Wellbeing**: Flexible Leave Program, and a **free Employee Assistance Program** offering access to confidential counselling, coaching and support 24/7.

**Leisure/Social/Financial**: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
- **_Please note_**_ casual/fixed-term employees may not be eligible for all benefits._

**The Organisation**

Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 30,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘**_People Caring for People’_** since 1964.

We believe in a bright future for our company and for every one of our employees - our wellbeing initiatives and learning and development programs have seen us grow as an industry leader and sought after employer.

**Requirements**:

- A_ _**National Police** check conducted within the previous 12 months may be asked of you
- According to the role, Ramsay may require proof of immunisation against infectious diseases, which may include Covid-19.

**To Apply**

LI-DNI



  • Melbourne, Victoria, Australia Terra Firma Full time

    Terra Firma, a reputable Australian business and technology consulting firm with over two decades of delivering exceptional client outcomes, is seeking an experienced Business Consultant to join its team. With an average tenure of 8 years, our staff are dedicated professionals who thrive in a supportive environment.The ideal candidate will have a strong...


  • Melbourne, Australia Robert Half Full time

    Our client is looking for a Finance Process Improvement Specialist who will assume a pivotal role in cultivating a culture of commercial innovation. **The Company** Our client is a reputable, growing allied health distribution and clinical services business in the South Eastern Suburbs. Our client currently in the midst of a comprehensive digital...


  • Melbourne, Victoria, Australia Suburban Rail Loop Authority Full time

    About Suburban Rail Loop AuthoritySalary: $120,000 - $180,000 per annum.Job Description:We are seeking a highly skilled Transformation Process Improvement Specialist to join our team in Melbourne, VIC.About the OpportunityThis is an exceptional opportunity to work on business and process improvement projects that will drive growth and innovation across the...


  • Melbourne, Victoria, Australia Swinburne University of Technology Full time

    About the RoleThis position plays a key role in enhancing service delivery within the IT department. As an IT Process Improvement Specialist, you will develop, implement, and evaluate IT service management processes to improve efficiency and effectiveness for staff and students.You will utilise your process analysis and problem-solving skills to collaborate...


  • Melbourne, Victoria, Australia Dental Corporation Full time

    Become a key player in driving business efficiency and customer satisfaction as a Process Improvement Strategist with Dental Corporation. With our Customer Process and Continuous Improvement team growing, we're seeking experienced professionals to lead and deliver improvement initiatives across end-to-end customer processes.About the RoleYou'll coordinate...


  • Melbourne, Victoria, Australia Dental Corporation Full time

    Unleash Your PotentialWe are seeking a highly skilled Process Improvement Practitioner to join our Customer Process and Continuous Improvement team. As a key member of this team, you will be responsible for leading and delivering improvement initiatives across end-to-end customer processes, enhancing our business capabilities. Your expertise in Lean Six...


  • Melbourne, Australia Dental Corporation Full time

    The opportunity Our Customer Process and Continuous Improvement team is growing! We are seeking applications from highly proficient Lean Six Sigma qualified Process Improvement Practitioners with an eye for efficiency to lead and deliver improvement initiatives across end-to-end customer processes, enhancing Bupa Health Insurance's business capabilities....


  • Melbourne, Australia Bendigo and Adelaide Bank Full time

    Process Improvement Specialist **Closing date**:Thursday 24th October 2024** **Position Description: Process Improvement Specialist 03-09-24.docx** **Your new role with Bendigo Bank is just a few clicks away.** **About the role** Based at any of our head office locations, this **12 month fixed term**, full time **Process Improvement Specialist Role**...


  • Melbourne, Australia The Royal Melbourne Hospital Full time

    -Location: Melbourne | CBD Job type: Full time Organisation: The Royal Melbourne Hospital Salary: Salary not specified Occupation: Accounting, Administration/Secretarial, IT and Telecommunications Reference: 75174 **Process Improvement Officer** - Process Improvement Officer at Tertiary Hospital - 5 weeks annual leave plus monthly ADO - Hybrid Work...


  • Melbourne, Australia Avant Full time

    About Avant Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 125 years. Avant now represents 80,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and...


  • Melbourne, Australia Bendigo & Adelaide Bank Full time

    **Closing date**: Thursday 24th October 2024** **Your new role with Bendigo Bank is just a few clicks away.** **About the role** Based at any of our head office locations, this** 12 month fixed term**, full time **Process Improvement Specialist Role** forms part of a function that reports to the Chief Operating Officer and will form a key influence in the...


  • Melbourne, Victoria, Australia McMillan Shakespeare Limited Full time

    At McMillan Shakespeare Limited, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand.Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities. Our diverse services –...


  • Melbourne, Victoria, Australia Terra Firma Full time

    About Terra FirmaTerra Firma is a highly respected Australian business and technology consulting firm with a rich history of delivering successful outcomes for clients. With over two decades of experience, we offer leading consulting services covering the entire lifecycle of a program.A Day in the Life of a Business ConsultantAs a Business Consultant at...

  • Improvement Consultant

    6 months ago


    Melbourne, Australia Alfred Health Full time

    **Alfred Health** Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. **Are you a creative, systems thinker?** **Are you keen to work in...


  • Melbourne, Victoria, Australia Swinburne University of Technology Full time

    Company OverviewSwinburne University of Technology is a leading institution in the field of technology and innovation, dedicated to creating a diverse and inclusive learning environment. Our mission is to empower students and staff with the knowledge and skills needed to succeed in an ever-changing world.About the RoleWe are seeking an experienced Process...


  • Melbourne, Victoria, Australia Swinburne University of Technology Full time

    About the RoleThis position plays a key role in enhancing service delivery within the IT department at Swinburne University of Technology. As a Process Improvement Specialist, you will develop, implement, and evaluate IT service management processes to improve efficiency and effectiveness for staff and students.In this role, you'll utilise your process...


  • Melbourne, Australia Bendigo and Adelaide Bank Full time

    Closing date:  Thursday 24th October 2024 Position Description: Your new role with Bendigo Bank is just a few clicks away. About the role Based at any of our head office locations, this 12 month fixed term , full time Process Improvement Specialist Role forms part of a function that reports to the Chief Operating Officer and will form a...


  • Melbourne, Victoria, Australia Talent International Full time

    Opportunity OverviewTalent International is a leading recruitment agency with a strong track record of delivering high-quality candidates to their clients.This role offers a 6-month initial contract with potential extensions, allowing you to gain valuable experience and build your professional network.You will have the option to work from our offices in...


  • Melbourne, Victoria, Australia AGL Full time

    About the RoleAs a Sales Process Improvement Lead at AGL, you will play a crucial part in streamlining our sales operations to drive better customer outcomes and sustainable growth. You will identify areas for improvement, simplify processes, and lead initiatives from ideation to implementation.Key responsibilities include working across multiple sales...


  • Melbourne, Victoria, Australia McMillan Shakespeare Limited Full time

    Job DescriptionWe are seeking an experienced Strategic Business Process Consultant to join our team at McMillan Shakespeare Limited. This is a critical role that will drive business efficiencies and support the company's growth.Company OverviewMcMillan Shakespeare Limited is a leading provider of plan management and support services in Australia. Our purpose...