Technology Trainer

3 weeks ago

Hawthorn East, Australia Bunnings Full time

At Bunnings, you’ll make a positive difference to our business and beyond.

Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.

By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference - to our customers and the communities where we live and work.

About the role

This is a new and exciting role, joining our Technology Services team, where you will develop and deliver technology training programs across Bunnings.

As the Technology Trainer, you will build comprehensive training content and also conduct training sessions for new hires to ensure consistent onboarding across the business.

In line with our hybrid working approach, this role will be based out of our Burnley Support Office on a Part Time basis (24 hours per week across Tuesdays, Thursdays and Fridays).

What's involved:

- Create clear and engaging training content tailored to the organization's technology
- Build and lead the technology training program for new and existing office-based team members to help with adoption, and to ensure the effective use of technology
- Support project adoption by educating team members on new technologies and systems
- Maintain the knowledge data base for training documentation for Technology Service Delivery
- Collaborate with stakeholders to identify training needs and gaps
- Provide hands on technical support to all office-based team members across the entire business when required

Who we’re looking for:
You will be passionate about technology and ideally have a background in training or exposure to the creation or delivery of training. You will have excellent communication skills, both written and verbal which will enable you to produce and deliver great training content.

You will be confident in being able to facilitate and deliver learning programs via face to face as well as virtual platforms. You will have a customer first approach, with a proactive and positive mindset when delivering training.

You’ll need:

- Previous experience in a similar technical training role
- Experience working in a technology support role
- Experience building content and conducting presentations, including the creation of digital content and editing videos
- Relevant tertiary qualifications or similar industry experience
- Certificate IV in Training or similar training qualification is desired

We’re here to support you.

You’ll be part of a workplace where you’ll feel like you belong.

There's so much on offer when you're part of our Bunnings team with benefits including:
- Our flexible and informal work environment which helps bring balance between work and home.- Team discount at Bunnings, OnePass and with other Wesfarmers retailers including Kmart, Target, Officeworks and Catch.- Discounts from corporate partners (such as private health insurance, gyms, car rental) and cost price food and drinks at our Bunnings café.- 12 weeks paid parental leave, regardless of gender, annual flu vaccinations and health checks.- The opportunity to create a real difference in your local community and environment.

Join us and experience Bunnings from the other side of the counter.

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