Assistant Front Office Manager
7 months ago
**Company Description**
We are a contemporary style 4.5 star comfort hotel conveniently located in the very heart of Melbourne on fashionable Collins Street close to the Town Hall, Federation Square and retail and theatre districts. Featuring 380 guest rooms and suites, bar and restaurant, swimming pool and gym with 8 flexible conference & function venues feature state-of-the-art, conference technology. The ballroom accommodates events of up to 400 delegates in a theatre-style setup or 230 guests for banquets.
As a leader of our front office operations team, you will support the Front Office Manager in creating welcoming places and memorable experiences not only for our guests but also for your team. You will be a hands-on operator and will be passionate about connecting with people and thrive on manoeuvring through the unpredictable nature of our industry
**What you will be doing**:
You will support the Front Office Manager in
- Leading and managing all aspects of the front office department and ensure all service standards are followed with a friendly and engaging service
- Handling guests’ feedback and be proactive in tracking and notifying proper areas to create peak moments for our guests
- Providing guidance and engaging the team through their talent journey and understanding that every person has a story
- Reviewing current and implementing new policies and procedures
- Building and maintaining good relationship with all stakeholders
**Qualifications** Your experience and skills include**:
- Previous leadership role in a small to medium size property in an Assistant Manager/Hotel Duty manager role is a must
- Understanding of hotel property management system (preferably OPERA)
- Conflict resolution and negotiation skills
- Proven ability to build and maintain good relationships
- Previous experience in leading a team
**Additional Information** What's in it for you?**
- The flexibility to ‘Work your Way’ to leadership
- Learning & Development through Accor’s RTO “Learn your Way”
- Career mobility opportunities within our International Hotel Group
- Global perks in hotels and Accor partners
- Fun, supportive and collaborative working environment
**Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS
-
Assistant Front Office Manager
7 months ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 24016617 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Melbourne Southbank, 201 Normanby Road, Southbank, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...
-
Assistant Manager
7 months ago
Melbourne, Australia Park Hyatt Melbourne Full timeSummary **About Park Hyatt Melbourne** Finding luxury in every detail, Park Hyatt hotels provide an experience of sophisticated, contemporary luxury. Located among the world’s premier cities and resort destinations, each custom-designed Park Hyatt hotel combines distinct regional character with elegant brand touches. **About the Role** As the Assistant...
-
Assistant Front Office Manager
2 weeks ago
Melbourne, Australia Marriott International, Inc Full time**Additional Information** **Job Number**24215583 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and...
-
Front Office Manager
7 months ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 24035250 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, VICTORIA, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front...
-
Assistant Front Office Manager
7 months ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 23093511 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management We are looking for a passionate and dedicated** Assistant Front Office Manager** to...
-
Front Office Manager
7 months ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 23206139 **Job Category** Rooms & Guest Services Operations **Location** AC Hotel Melbourne Southbank, 201 Normanby Road, Southbank, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Administering front office functions and...
-
Front Office Manager
7 months ago
Melbourne, Australia PULLMAN Full time**Company Description** Work Your Way to Albert Park!** Situated opposite Albert Park Lake, our dual-property Hotel has just re-opened to the world for a bigger, better 2022. With 378 rooms, restaurant, bar and café, and one of the largest conference spaces in Melbourne with 31 conference rooms, we are proud to work at Pullman and Mercure Melbourne Albert...
-
Assistant Front Office Manager
3 months ago
Melbourne, Australia AccorHotel Full time**Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Front Office Manager
5 days ago
Melbourne, Australia Accor HQ Full timeInspired by and dedicated to Australian contemporary artists, **Art Series Hotels** offers a hotel experience a little extraordinary. Located in Box Hill, just outside Melbourne’s CBD, this boutique Art Series Hotel features the playful works of Chinese Australian artist, Zhong Chen. **The Chen** a brilliant workplace, but you have to be committed to a...
-
Front Office Manager
6 months ago
Melbourne, Australia Holiday Inn Full timeOur guests’ memorable experiences have to start somewhere. So why not with you? We’re looking for a new Front Office Manager to take ownership of delivering exceptional first impressions to our guests for every stay. Your leadership will focus on delivering a strong guest engagement score alongside departmental revenue goals using a combination of...
-
Front Office Manager
7 months ago
Melbourne, Australia TFE Hotels Full timeAre you the original people whisperer? Do you ooze calmness, control, collaboration - all tied up with a healthy dose of confidence? You are the people guru everyone wants on their team, and team want to follow. If variety is the spice of life, and you like it spicy then we are your tribe - and we can’t wait to welcome you! As Front Office Manager,...
-
Director of Front Office
7 months ago
Melbourne, Australia The Langham Full timeJob Summary The Langham, Melbourne is currently looking for a Director of Front Office to join our team.You will be responsible for the leadership of over 40 colleagues, as Director of Front Office you will by a key department head and assist the team in delivering excellent service to all of our guests, whilst achieving departmental goals and KPI’s.This...
-
Front Office Duty Manager
4 months ago
East Melbourne, Australia AccorHotel Full time**Company Description** Pullman Melbourne on the Park is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommodation to business travelers, excited tourists and energetic sports fans. Our renovated stylish 419 rooms provide our guests...
-
Front Office Supervisor
2 months ago
Melbourne, Australia Stamford Hotels & Resorts Full time**Job No**: STAM2024301054 **Location**: Melbourne S Stamford Plaza Melbourne is a five-star hotel located at the “Paris end” of Little Collins Street in the heart of the shopping and theatre district. Stamford Plaza Melbourne is looking for an experienced Front Office Supervisor to joining our growing team. Permanent full-time position. Rotating shift,...
-
Front Office Supervisor
3 months ago
Melbourne, Australia Hilton Full timeFront Office Supervisor **This Position is for Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.** **About Hilton Melbourne Little Queen Street** Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This newly opened hotel in the heart of...
-
Front Office Manager
4 months ago
Melbourne, Australia Wyndham Destinations Full time**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...
-
Front Office Manager
4 months ago
Melbourne, Australia AccorHotel Full time**Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Hotel Front Office Duty Manager
7 months ago
Melbourne, Australia AccorHotel Full time**Company Description** Work Your Way to Albert Park** Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, restaurant, bar, pool, gym and one of the largest conference spaces in Melbourne with 31 conference spaces; offering business and leisure travellers a lavish space to meet and rejuvenate. **Why work for Accor?** Do what you love,...
-
Assistant Front Office Manager
2 months ago
Melbourne, Australia Marriott International, Inc Full time**Additional Information** **Job Number**24188851 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia, 3000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important...
-
Assistant Front Office Manager
2 weeks ago
Melbourne, Australia Marriott International, Inc Full time**Additional Information** **Job Number**24214836 **Job Category**Rooms & Guest Services Operations **Location**Melbourne Marriott Hotel, Corner Exhibition & Lonsdale Streets, Melbourne, Victoria, Australia, 3000 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** As Marriott International’s**flagship brand, Marriott...