Parking Enforcement Officer

1 month ago

St Kilda, Australia City of Port Phillip Full time

Synopsis:
Parking Enforcement Officer
- **Salary Range Band 4 $72,289 - $77,010 per annum plus 11.5% Super**:

- **Permanent Full time role**:

- **Based at the iconic St Kilda Town Hall**

**About City of Port Phillip**

We are a vibrant and diverse inner-city council stretching 20kms from South to Port Melbourne along the stunning bay beaches down to Elwood and out to St Kilda East with around 1000 people who all work together to deliver more than 100 programs and services to our engaged community of residents, businesses and visitors. What does that mean? Think, childcare, libraries, parks, recreation, waste rubbish collection, road maintenance, family and youth services, property & assets, city planning & development, customer experience, digital technology, governance, people, culture and safety, and of course South Melbourne Market City of Port Phillip has zero tolerance for child abuse and is a committed Child Safe organisation.

**About the Role**

Our Parking Enforcement Officers are the ‘public face of the Council’ to the many visitors, residents and businesses in the City of Port Phillip.

**About You**

You must have experience working with the public; have excellent communication and time management skills and be able to work independently with mínimal supervision.

You will need to demonstrate enthusiasm for working in this customer service focused role, sound decision making and high-level communication skills and the ability to work both independently and as part of a team. Previous experience is preferred but not essential as full training will be provided.

**Duties**:

- Enforce the provisions of the Road Safety Act and Regulations, the Local Government Act, Local Laws and other relevant legislation.
- Attend, investigate and resolve enquiries and complaints promptly & responsively with diplomacy & integrity to provide excellent customer service.
- Liaise as necessary with other Council officers, particularly those with enforcement responsibilities.
- Manage time and work activities effectively under limited supervision.

**Skills and Experience**
- Experience working with the public
- Excellent communication and time management skills
- Sound decision making
- A full driver’s licence

**Culture**

People enjoy working at the City of Port Phillip because we are a welcoming, healthy and inclusive workplace. We offer a vibrant and diverse work environment where our employees can develop both professionally and personally whilst planning and delivering a range of important services and programs to the community.

**What’s in it for you**
- We offer a hybrid working model with our core setup being 50-60% in the office depending on team requirements and welcome further conversation to meet your working style and needs.
- Be supported and empowered to be your best by a passionate leadership team that encourages collaboration and innovation.
- Our work hubs are located close to our very own Child Care centres making accessing childcare a breeze
- Career development opportunities within your team and/or across council plus a great study assistance allowance of up to $4000 per year per person and 6 hours per week study leave (on approved courses only)
- Flexible working conditions, an active social club, supportive health and wellbeing program, and a well
- regarded Employee Assistance Program (EAP)
- Our very own Pride Network, that helps create an environment where each and every person can feel safe, welcomed, seen, and supported to bring their whole selves to work.
- 20 weeks paid parental leave and our pioneering 24 weeks paid leave for single parents.
- Access to novated leasing and salary sacrificed technology.
- Plus, access to discounted public transport through our Commuters Club

**Security Requirements and Professional Obligations**

Prior to a formal letter of offer, preferred applicants will be asked to provide:

- Evidence of mandatory qualifications/registrations/licences,
- Sufficient proof of their right to work in Australia, and
- Sufficient proof of their identity.
- Complete a National Police Check completed via City of Port Phillip’s Provider.
- Employee type Working with Children Check
- Be required to undertake a pre-employment medical check (at the cost of the council)

**How to Apply**

Hit that APPLY button now Whether you think you meet all the requirements or not, we strongly encourage you to apply, as we take a holistic approach to considering your skills, life experience, and alignment to our key selection criteria. You’ve got this

Please submit.
- Resume - latest and detailed version
- Cover letter no longer than 2 pages that captures your response to the Key Selection Criteria (KSC) found on the Positions Description (PD).

Applications close **11.59pm Sunday 3 November 2024

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