Administrative Coordinator

6 months ago

Sydney, Australia NSW Government -NSW Education Standards Authority Full time

**Join us to make a difference for all students in NSW**

**Position details**
- Clerk Grade 7/8
- Full Time Temporary Role (2 years) Close to transport & hybrid work arrangements available
-

**About the role**

The Administrative Coordinator is responsible for overseeing the provision of administrative and support services to facilitate the delivery of business operations to agreed standards. This is an excellent opportunity for you to continue to develop and build your administration skills, and developing leadership skills.

On a day-to-day basis you will be responsible for:

- Overseeing and coordinating the delivery of administrative and support services by the administrative service staff to ensure the business needs of the team / unit are met
- Analysing, and addressing the complex and/or sensitive enquiries and issues, including those that are escalated, to ensure the timely and effective resolutions of issues
- Developing, implementing, reviewing and updating administrative systems, processes and policies to ensure compliance with agency standards, policies and procedures
- Monitoring, coordinating and managing the collection and collation of information, prepare reports on business unit performance, and make recommendations to improve efficiency and service delivery.

**Download the role description **here**.**

**About us**

At the NSW Education Standards Authority (NESA) we work with the NSW community to drive improvements in student achievement.

We achieve this by supporting all school sectors with high-quality syllabuses, assessment (including managing the HSC and NAPLAN), teaching standards (e.g., accrediting teachers) and school environments (including setting and monitoring school standards).

To find out more about the important work we do for NSW visit our website.

**Ready to join us?**

Targeted Question 1: Describe your experience analysing a high-level, complex document to determine what action you need to take. Highlight the action required and what steps you took to achieve the desired outcome within a tight time frame (Max 300 words)

Targeted Question 2: Describe a scenario where you were required to provide support to multiple stakeholders who had competing priorities.How did you balance these responsibilities, manage each of their expectations and what strategies did you employ to ensure that support was provided promptly (Max 300 words)

If you need reasonable adjustments for the recruitment process and workplace, please reach out to the contact person above_._

Important information

Visa sponsorship is not available for this position. For ongoing roles, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.
- A _Talent Pool_ (valid for 18 months) _may be created for future ongoing and temporary roles._

**Responsibilities**:

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