Retention Marketing Specialist

4 months ago

Docklands, Australia Medibank Full time

**Will you actively create a healthier future for tomorrow?**

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

We are on the hunt for an experienced and passionate Marketing Specialist to join our Retention Marketing team in this 12 month fixed term opportunity. In this role you’ll be supporting the Marketing Manager on delivering our member retention and engagement initiatives, to achieve customer and business outcomes deriving from the Customer and Lifecycle Management (CALM) Squad.

As Marketing Specialist, you will partner with stakeholders including our Experience and Consumer Hub and the wider marketing team to help drive retention strategies for Medibank. Day to day, this role would see you:

- Deciding if your day is best spent working from home or the office. We don’t go for mandated office attendance here at Medibank, but we will need you to come along to team days and events when they’re on.
- Manage and execute multi-channel campaigns against agreed objectives and delivering to key metrics
- Use data insights and analysis to develop new ideas and initiatives.
- Implement a test and learn approach that enables robust decision-making and budget allocation to efficiently generate additional revenue growth, engagement and retention.
- Contribute to, be the customer lens and support the delivery of key programs of work that come out of the CALM squad
- Ensure appropriate reporting and analytics are in place to measure marketing effectiveness and optimise ROI, including lapse impact and attempted lapse
- Logically work through complex campaign requirements and translate business requirements into effective campaigns, while ensuring compliance and efficiency
- Taking some time to recharge your batteries and encouraging others to do the same - you might grab a takeaway coffee and head out for a walking one on one with a team member, get to the gym for a lunchtime class or block out calendar time to attend to your childs school assembly.

**What** **about you?**

This role would be a perfect match for an experienced Specialist looking to grow their career with a large organisation. We will need you to bring your strong end to end campaign delivery experience along with a willingness to actively contribute to the team - we really want you to bring your fresh ideas and insights to the table You’ll need to be a pro at pivoting - this is a fast paced environment where priorities can change quickly, so you need to be comfortable in running with new approaches.

An effective communicator, you will be able to engage with a range of stakeholders to achieve great results for the business.

**A career with us**

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working - Collaboration, Connection and Concentration - help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more, click here.

**To start small and impact bigger.

  • Retention Marketing Specialist

    5 months ago

    Docklands, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Digital Marketing Specialist

    5 months ago

    Docklands, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank and ahm we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health...

  • Customer Retention Specialist

    1 month ago

    Docklands, Victoria, Australia Foxtel Full time

    Unlock Your Potential in the Entertainment IndustryAre you passionate about entertainment and delivering exceptional customer experiences? Do you have a knack for building strong relationships and resolving complex issues? As a Retention Agent at Foxtel, you'll play a key role in reestablishing our customers' connection with our premium content, products,...

  • Customer Retention Specialist

    4 weeks ago

    Docklands, Victoria, Australia Foxtel Full time

    Unlock Your Potential in the Entertainment IndustryAre you passionate about entertainment and delivering exceptional customer experiences? As a Retention Agent at Foxtel, you'll play a key role in reestablishing our customers' connection with our premium content, products, and services.Key Responsibilities:Channel your passion for entertainment into daily...

  • Customer Retention Specialist

    4 weeks ago

    Docklands, Victoria, Australia Foxtel Full time

    Unlock Your Potential in the Entertainment IndustryAre you passionate about entertainment and delivering exceptional customer experiences? Do you thrive in a dynamic environment where no two conversations are the same? As a Retention Agent at Foxtel, you'll be the go-to expert for our customers, helping them discover new value in our premium content,...

  • Marketing Specialist

    2 months ago

    Docklands, Australia AGL Energy Full time

    Join the change. Together, we’ll make history. As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as...

  • Marketing and Communications Specialist

    6 months ago

    Docklands, Australia Tilt Renewables Full time

    Are you an experienced Marketing and Communications Specialist with a passion for sustainability and a talent for strategic communication? Tilt Renewables is seeking a creative and innovative communication professional to lead our internal and external communication efforts, driving the promotion of renewable energy solutions and enhancing our brand image....

  • Marketing Specialist

    3 months ago

    Docklands, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Marketing Automation Specialist

    2 weeks ago

    Docklands, Victoria, Australia Open Universities Australia Full time

    Marketing Automation SpecialistWe are seeking a skilled Marketing Automation Specialist to lead the design, delivery, and optimisation of lifecycle programs within the acquisition phase of the learner lifecycle. This role will be pivotal in driving our CRM segmentation, email, and SMS strategies while collaborating with the broader business for omni-channel...

  • Marketing Specialist

    4 months ago

    Docklands, Australia Myer Full time

    Job no: 941977 Work type: Limited Tenure Location: Support Office - Docklands From humble beginnings in downtown Bendigo to supporting Australian communities far and wide- Myer has always been a special place, transcending beyond just a place to work . Myer is a place for finding life-long friendships, a safe space with a big...

  • Performance Marketing Specialist

    1 week ago

    Docklands, Australia Open Universities Australia Full time

    Job DescriptionAre you passionate about education and inspired by the idea of helping people to better their lives? We’re looking for a dynamic and experienced Senior Performance Marketing Specialist to manage all aspects of paid media campaigns.As a Performance Marketing Specialist, you will offer thought leadership and implement innovative strategies to...

  • Digital Marketing Automation Specialist

    2 weeks ago

    Docklands, Victoria, Australia Medibank Full time

    About the RoleWe are seeking an experienced Marketing Automation Specialist to join our team at Medibank. As a key member of our marketing team, you will be responsible for managing the build and delivery of automations, journeys, and highly personalised communications in Salesforce Marketing Cloud (SFMC).Key ResponsibilitiesEnd-to-end execution of...

  • Marketing and Beauty Specialist

    1 week ago

    Docklands, Victoria, Australia Myer Full time

    About the Role:We are seeking a highly skilled Marketing Specialist to join our Marketing - Beauty team. As a key member of the team, you will assist in supporting the implementation of the marketing plan, including the execution of end-to-end marketing programs across a calendar year for the tactical and gifting categories across all business...

  • Brand Marketing Specialist

    1 month ago

    Docklands, Victoria, Australia BEGA CHEESE Full time

    About the RoleWe are seeking an experienced Brand Marketing Specialist to join our team at Bega Group. As a key member of our marketing team, you will be responsible for supporting the Senior Brand Manager in the development and implementation of brand plans for our dairy products.Key Responsibilities:Develop and implement brand plans for Dairy Farmers,...

  • Brand Marketing Specialist

    2 months ago

    Docklands, Victoria, Australia BEGA CHEESE Full time

    About the RoleWe are seeking an experienced Brand Marketing Specialist to join our team at Bega Group. As a key member of our marketing team, you will be responsible for supporting the Senior Brand Manager in the development and implementation of brand plans for our dairy products.Key Responsibilities:Develop and implement brand plans for Dairy Farmers,...

  • Marketing and Beauty Specialist

    1 week ago

    Docklands, Victoria, Australia Myer Full time

    About the Role:The Marketing Specialist will play a key role in supporting the implementation of the marketing plan, working closely with the Senior Marketing Manager to execute tasks in line with the overall Myer Marketing plan and business goals.Key Responsibilities:Assist in the execution of end-to-end marketing programs across a calendar year for the...

  • Marketing Automation Specialist

    2 weeks ago

    Docklands, Victoria, Australia Medibank Private Limited Full time

    About the OpportunityWe are seeking an experienced Marketing Automation Specialist to join our team to take on a 12-month fixed term position. The successful candidate will be responsible for managing the build and delivery of automations, journeys, and highly personalised communications in Salesforce Marketing Cloud (SFMC).Key ResponsibilitiesEnd-to-end...

  • Health Marketing Specialist

    4 months ago

    Docklands, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...

  • Marketing and Brand Development Specialist

    6 days ago

    Docklands, Victoria, Australia Myer Full time

    About the Role:The Marketing Specialist will play a key role in supporting the implementation of the marketing plan, including the execution of end-to-end marketing programs across a calendar year for the tactical and gifting categories across all business departments.Key Responsibilities:Assist in the execution of marketing campaigns, including project...

  • Digital Marketing Performance Specialist

    5 months ago

    Docklands, Australia Medibank Full time

    **Will you actively create a healthier future for tomorrow?** At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community. We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for...