Digital Marketing Automation Specialist

2 weeks ago


Docklands, Victoria, Australia Medibank Full time

About the Role

We are seeking an experienced Marketing Automation Specialist to join our team at Medibank. As a key member of our marketing team, you will be responsible for managing the build and delivery of automations, journeys, and highly personalised communications in Salesforce Marketing Cloud (SFMC).

Key Responsibilities

  • End-to-end execution of personalised multi-channel campaigns from build using html and AMPScript, to testing and deployment.
  • Management of automated campaigns.
  • Acting as an internal SME and advocate for Marketing Automation and Salesforce Marketing Cloud capability.
  • Implementation of testing and optimisation strategies.
  • Troubleshooting issues with daily automations, data complexities, as well as those identified during campaign build and testing.
  • Ensuring accurate, timely execution of all campaigns with a high level of responsiveness to internal stakeholders.
  • Building strong relationships and foster cross collaboration across other relevant business units, functional areas and external vendors.

About You

You will be a digital marketer with recent hands on experience working with Salesforce Marketing Cloud Journey Builder, Automation Studio and Content Builder as well as Salesforce Sales Cloud. You will have a genuine passion for customer experience and innovation and have a continuous learning mindset, and can conceptualise technical outcomes for business requirements and problems.

What We Offer

We offer a dynamic and supportive work environment, flexible working arrangements, and a range of benefits to support your health and wellbeing. To learn more about our benefits, please visit our website.

How to Apply

If you are a motivated and experienced Marketing Automation Specialist looking for a new challenge, please submit your application.



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