Client Services Technician
5 months ago
australia adelaide permanent negotiable- **Adelaide based role**:
- **Permanent opportunity**:
- **Relevant Experience required**
Our client is currently seeking an energetic and experienced Support Officer to work on a permanent fulltime basis in Adelaide. The primary focus is to provide quality Installation, Implementation, Training and Support services for their software products.
**ESSENTIAL SKILLS/KNOWLEDGE**
- Ability to communicate effectively, particularly verbally, with a wide range of clientele.
- Be pro-active, a quick leaner and customer orientated.
- Project management of system installations.
- Physical installation of POS equipment.
- Implement hardware and software installations per company standards
- Configuring software to client specifications as required.
- Willingness to travel local, interstate and overseas including overnight stays as required
- Strong organisational skills to prioritise tasks and determine the most critical issues.
- Ability to work effectively as a member of a team whilst at the same time possess the ability to make consistent, rational and independent decisions.
- Previous experience utilising computerised Back Office & POS systems within a retail environment, in particular the Grocery industry.
- Understanding of Independent Supermarket and Hospitality industry.
- EFT installation & fault diagnosis
- LAN network configuration & fault diagnosis
- The ability to work effectively under pressure and with minimum supervision.
- Advanced PC knowledge. MS Win 7/10 & server configuration.
- Microsoft Network configuration
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