Retail Operations Manager

2 weeks ago

Melbourne, Australia Country Road Group Full time

An exciting opportunity to join the Politix support office team as Retail Operations Manager. Leading a team and acting as the conduit between our retail stores and head office, be responsible for all aspects of retail operations, from financial management, report generation and budgeting, implementing, improving and refining policy and procedure, managing retail incentives, coordinating new store openings and closures, managing the retail calendar.

Key Responsibilities
- Achieve financial and operational management control by managing retail sales and expense budgets, developing and implementing commercially viable initiatives, controlling policies and procedures, communicating effectively to store and enhancing business processes
- Support the creation of the annual sales and wage budgets for all retail locations, ensuring that wages align to WHL expectations and that real estate plans are accurately reflected
- Support re-forecasting sales and wages monthly, in line with performance
- Update and distribute all retail store related reporting
- Review results and identify operational improvements to achieve KPI goals’
- Ensure all retail expenses are delivered to agreed budget and develop forecasting controls in conjunction with finance to deliver agreed expense spend
- Consistently review, maintain and control the retail store incentive program thus ensuring continued motivation of store teams
- A background within retail operations having a solid, commercial understanding of the drivers across the brand and business
- Advanced skills in Microsoft Office suite, specifically Excel
- Highly commercial and numerical with the ability to communicate numbers and findings in a clear and concise way to relevant stakeholders
- Excellent communication skills
- Organised, with the ability to multi task across multiple projects

Why work for us?
- A competitive remuneration package, including incentives
- Bi-annual product allowances and generous discounts on all brands products (Country Road, Trenery, Witchery, Mimco, Politix) for you and your immediate family
- Birthday roster day off
- Excellent career progression involving regular training and on the job development
- A genuine, open and high performing culture
- Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships

About Us

What began as a vision to create European-inspired, high quality menswear from a little flagship store on Chapel Street has grown into an Australian retail success story.

Since launching our first store in South Yarra in 1975, we’ve come a long way in the past 40+ years. Though some things have changed over the years, our mission and vision still remains the same. We’re pioneers for dressing Australia’s modern man in accessible luxury, with a focus on innovative design, expert fit and tailoring, and a supreme attention to detail.

How we do this is simple: we focus on quality providing exceptional product and customer service. It’s what keep our customer well dressed no matter the occasion or dress code, and why we’re trusted amongst inspirational, fashion involved modern men for on-trend and innovative casual, careers and formalwear.

  • Operations and Service Manager

    5 days ago

    Melbourne, Victoria, Australia Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet_Due to the continuous success and growth of our team, we have an exciting opportunity to join our team in the role of Operations and Service Manager for our Samsung store in Werribee, VIC.Who Are We? Retail Prodigy...

  • Retail Assistant Manager

    1 week ago

    Melbourne, Australia Homewares Retail Full time

    Homewares Retail Well established homewares emporium is seeking a casual Retail Assistant Manager - an all-rounder with exceptional customer service skills. We are a well established homewares emporium in the inner Bayside area. Our defining point of difference is our products, our enthusiasm for design and interiors and the quality items we stock...

  • Retail Operations Manager

    1 month ago

    Melbourne, Australia Labour Hire and Recruitment Full time

    Join a Groundbreaking Opportunity in Retail ManagementAre you ready to pioneer the future of retail in a prestigious setting? We are seeking a dynamic Retail Operations Manager to lead the development and establishment of an exceptional retail experience in Melbourne, Australia. This unique role offers the chance to collaborate with global retail leaders and...

  • Retail Operations Manager

    5 days ago

    Melbourne, Victoria, Australia Labour Hire and Recruitment Full time

    Join a Groundbreaking Opportunity in Retail ManagementAre you ready to pioneer the future of retail in a prestigious setting? We are seeking a dynamic Retail Operations Manager to lead the development and establishment of an exceptional retail experience in Melbourne, Australia. This unique role offers the chance to collaborate with global retail leaders and...

  • Retail Operations Manager

    2 months ago

    Melbourne, Australia WHSmith Full time

    **Join our largest Australian estate as a Retail Operations Lead - Responsible for ensuring first class customer experience and team excellence!**: - **_Make Your Mark! Drive innovation and excellence in retail operations at WHSmith! _**: - **_Exciting opportunity to join a well-established international brand and manage multiple sites across the Melbourne...

  • Retail Operations Manager

    3 weeks ago

    Melbourne, Australia WHSmith Full time

    **Join our largest Australian estate as a Retail Operations Lead - Responsible for ensuring first class customer experience and team excellence!**: - **_Make Your Mark! Drive innovation and excellence in retail operations at WHSmith! _**: - **_Exciting opportunity to join a well-established international brand and manage multiple sites across the Melbourne...

  • Senior Retail Systems Estimator

    4 weeks ago

    Melbourne, Australia Greenfields Building Operations Full time

    Senior Retail Systems Estimator - Greenfields Building OperationsLove Where You Work!!Metricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.This is a highly rewarding but challenging role...

  • Senior Retail Systems Estimator

    5 days ago

    Melbourne, Victoria, Australia Greenfields Building Operations Full time

    Senior Retail Systems Estimator - Greenfields Building OperationsLove Where You WorkMetricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.This is a highly rewarding but challenging role...

  • Senior Retail Systems Estimator

    3 weeks ago

    Melbourne, Australia Greenfields Building Operations Full time

    Senior Retail Systems Estimator - Greenfields Building OperationsLove Where You Work!!Metricon Homes, a leading multi award winning new home builder is committed to recruiting outstanding individuals who share our passion for delivering quality, service and award winning living solutions for Australian families.This is a highly rewarding but challenging role...

  • Retail Operations Manager

    4 weeks ago

    Melbourne, Australia The Talent Mill Full time

    **Now Hiring | Luxury Fashion House | Melbourne** **The Brand |** Founded more than 50 years ago in the UK this brand values dedication, craftmanship and timeless luxury. Today they are a global luxury fashion house dedicated to their loyal client base with an offering across leather goods, accessories and RTW, **The Role |** The Retail Operations...

  • Senior Retail Systems Estimator

    5 days ago

    Melbourne, Victoria, Australia Greenfields Building Operations Full time

    Senior Retail Systems Estimator - Greenfields Building OperationsLove Where You WorkMetricon Homes, a leading multi award-winning new home builder, is committed to recruiting outstanding individuals who share our passion for delivering quality, service, and award-winning living solutions for Australian families.This is a highly rewarding but challenging role...

  • Senior Retail Systems Estimator

    5 days ago

    Melbourne, Victoria, Australia Greenfields Building Operations Full time

    Senior Retail Systems Estimator - Greenfields Building OperationsLove Where You WorkMetricon Homes, a leading multi award-winning new home builder, is committed to recruiting outstanding individuals who share our passion for delivering quality, service, and award-winning living solutions for Australian families.This is a highly rewarding but challenging role...

  • Assistant Store Manager Operations

    2 weeks ago

    Melbourne, Australia Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have an exciting opportunity to join our team in the role of **Assistant Store Manager - **Operations** for our **Samsung **store in **Werribee,...

  • Retail Operations Manager

    5 days ago

    Melbourne, Victoria, Australia The Talent Mill Full time

    Now Hiring | Luxury Fashion House | MelbourneThe Brand |Founded more than 50 years ago in the UK this brand values dedication, craftmanship and timeless luxury. Today they are a global luxury fashion house dedicated to their loyal client base with an offering across leather goods, accessories and RTW,The Role |The Retail Operations Manager is responsible for...

  • Operations and Service Manager

    2 weeks ago

    Melbourne, Australia Retail Prodigy Group Full time

    Our goal is to be Distinctive, Authentic and Connected in everything we do and to create the Ultimate Customer Experience with everyone we meet!_ Due to the continuous success and growth of our team, we have an exciting opportunity to join our team in the role of **Operations and Service Manager** for our **Samsung **store in **Werribee, VIC.** **Who Are...

  • Retail Operations Manager

    5 days ago

    Melbourne, Australia Lifeline Full time

    About the role - Empower Australians to be suicide-safe through connection, compassion and hope - Create & maintain a profitable retail operation to support life-saving services The Organisation Lifeline is Australia’s leading suicide prevention service. Lifeline has been providing access to crisis support and suicide prevention services for more than 55...

  • Senior Retail Systems Estimator

    5 days ago

    Melbourne, Victoria, Australia Greenfields Building Operations Full time

    Senior Retail Systems Estimator - Greenfields Building OperationsLove Where You WorkMetricon Homes, a leading multi award-winning new home builder, is committed to recruiting outstanding individuals who share our passion for delivering quality, service, and award-winning living solutions for Australian families.This is a highly rewarding but challenging role...

  • Retail Operations Manager

    5 days ago

    Melbourne, Victoria, Australia Lifeline Full time

    About the role Empower Australians to be suicidesafe through connection, compassion and hope Create & maintain a profitable retail operation to support lifesaving servicesThe OrganisationLifeline is Australia's leading suicide prevention service. Lifeline has been providing access to crisis support and suicide prevention services for more than 55 years....

  • Retail Operations Manager

    5 days ago

    Melbourne, Victoria, Australia Exuve Partners Full time

    Do you have a passion for luxury retail and a proven track record of success? We Seek a Retail Rockstar: Luxury / Premiuem brands Experience PreferredDo you have over 10 years of retail experience that rocks? We're looking for Retail Operations Manager who aced operations, launched new stores with flair, and led projects to success - ideally within the arena...

  • Retail Operations Manager

    3 weeks ago

    Melbourne, Australia Compass Group Australia Full time

    As the Retail Operations Manager, you'll be a key player of our new partnership with Melbourne Olympic Park (M&OP). Your role will involve leading front-of-house operations to exceed expectations through effective management and execution. If you're a visionary leader dedicated to delivering a high level of service to both clients and customers, join us to...