Technical Support

4 weeks ago

Sydney, Australia Roc Consulting Full time

GENEROUS SALARY PACKAGE NEGOTIABLE ON EXPERIENCE
- PRE & POST SALES ENGINEERING SUPPORT ROLE AS TECHNICAL PRODUCT EXPERT
- SUPPORTING DEALERS NATIONALLY FOR A WORLD LEADING MANUFACTURER

**Company**

This global business is a world leading manufacturer of mission critical radio and wireless communications technology. For decades they have been the selected partner and relied on supplier to the transport, security, public safety, emergency services, mining, oil and gas markets, amongst many others.

They are pioneering new technology within the industry, and they continue to set the pace when it comes to remote site, wireless communications technology.

The Australian team is dynamic, nimble and growing rapidly through a dealer channel model. They have partnerships nationwide with leading integrators who continue to grow the brands market share in this APAC region.

**Position**

The role of **Pre Sales Engineer and Technical Support** is now available.

Based out of the Sydney office you will support the dealer network nationally when it comes to product support, training, technical assistance and presales advisory.

The business solely distributes the products through a dealer network so the majority of your support will be to the dealer partners as the product expert, assisting them with product demonstrations, technical support and training, so as to assist the dealers with all that they need to represent and sell the products to the end user markets.

The role will see you work in the office and occasionally on client site, however this is predominately an office based position.

On offer is a generous salary package negotiable depending on your experience.

**Required Criteria**

Extremely strong communication skills are essential as you will be dealing with customers on a daily basis as the product expert.

Self-drive and motivation, ambition, relationship management skills and an ability to work autonomously are all essential traits needed for the position.

**ro4/7radtechsup_168845464771396

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