Coordinator Library Operations

7 months ago

Werribee, Australia Wyndham City Council Full time

Scale our library operations for the fasted growing municipality in Australia
- Permanent full time, Wyndham based
- Salary from $112,427.64 plus super and a fortnightly RDO

**We are Wyndham**, one of Australia’s fastest growing and most diverse cities.

Our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared to welcome over 200,000 new residents by 2040.

Wyndham Library Service continues to grow rapidly, and we need great people to work in an exciting fast paced environment to ensure we meet the needs of the community.

Shape new possibilities. Be part of something more.

**A bit about the role**

Wyndham City Council is the fastest-growing municipality in Australia, providing unique opportunities and challenges in how we deliver a growing library service across a young and diverse community.

To ensure we continue to meet the needs of our community, our services are forever changing and expanding.

Our service currently includes 5 Library Branches, 2 Library Lounges, and our Library Pop-up Van to deliver outreach services by taking popular library programs and a small collection to locations across Wyndham.

Due to the continued growth of the municipality and our library services, it’s only natural that the operations of our library services have expanded as well. To support this, we have split our Library Operation function into 2 positions. As one of two **Library Operations Coordinators**, you will be leading the frontline library operations and collection services across Wyndham City Council’s extensive library service.

In this role you will oversee the operational elements of our library branches, with leadership of our Library Branch Coordinators and our Collections Service. You will undertake roster analysis, understanding borrowing patterns, ensuring we have the right collections, both physical and digital. You will have responsibility in leading occupation health and safety including incident management, budgeting, business planning and reporting obligations. As the service we deliver changes rapidly, the opportunities to support our community learning is constantly evolving, so is the need to evaluate our workforce, provide training, and ensure that our staff are up-skilled and responsive to community need, which is why we maintain a 3 year training outlook.

Your extensive leadership experience will be pivotal to the future of our services, autonomous decision making, a key characteristic to success. Driving a supportive and innovation culture in how we continue to meet our growing population in our new and emerging communities. The ongoing challenge we face is how we scale our library operations and services in a growing a municipality, doing things differently and using innovation, for instance our outreach services has been key in how we continue to rollout library services to meet demand.

Help us to shape to the future of Wyndham Library Services through passionate leadership into the unknown, driving innovation and leveraging technology to meet the needs of our existing and rapidly expanding community.

**What you’ll deliver**
- Play a key leadership role of Wyndham City Libraries as part of the Library leadership team
- Provide leadership, motivation and support in developing and implementing industry leading frontline library operations and collection services
- Support and promote the learning, engagement and effective performance of staff across library operations in conjunction with our Library Branch Coordinators
- Lead a customer outcome and continuous improvement culture
- Oversee and respond to operational Occupational Health and Safety (OHS) hazards and risks in a timely manner in accordance with Council Policy
- Coordinate and manage designated branch operational, collections, training, and staffing budgets

**What you’ll bring**
- Demonstrated leadership experience, public library experience highly desirable
- Continual improvement mindset, ensuring library services are effectively meeting community needs
- Customer-centric approach, tailoring library services to achieve great outcomes for the Wyndham community
- Ability to successfully lead a large team in a changing environment continually achieving performance and service targets
- A flexible, facilitative approach to problem solving, and conflict resolution
- Strong experience in staff management and leadership, including, including equal employment opportunity, occupational health & safety, and training
- Degree qualifications in relevant areas of Library Services along with substantial relevant experience or lesser formal qualifications with extensive relevant experience
- Current employee Working with Children Check

**Be part of something more**

Take a look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, an

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